Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID | ||||||||||||||||
| 10V450000 | GENERAL MOTORS CORP. | from 12/04/2009 to 12/23/2009 | V (Vehicle) | 3459 | 11/12/2010 | MFR | GENERAL MOTORS CORP. | 09/30/2010 | 10/04/2010 | |||||||
| Defect Summary | General motors is recalling certain model year 2010 cadillac srx vehicles equipped with 2.8l gas engines (lau) or 3.0l gas engines (lf1). some of these vehicles have a condition in which processing of the crimp during manufacture of the power steering pressure line may have damaged the line. if the line was damaged, a power steering fluid leak may develop. if there is a sufficient amount of fluid loss, the driver will hear noise from the power steering pump and increased effort may be required for steering. | |||||||||||||||
| Consequence Summary | If power steering fluid sprays onto hot engine parts, an engine compartment fire could occur. | |||||||||||||||
| Corrective Summary | Dealers will inspect and if necessary replace the power steering line free of charge. the safety recall began on november 12, 2010. owners may contact cadillac at 1-866-982-2339. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| PIT-5076 | 03/01/2011 | PIT-5076A | 10038652 | Ready updated on 06/24/2011. *kb | 06/24/2011 |
| PIT-5076 | 03/01/2011 | PIT-5076A | 10038652 | Gm: a service stability/traction light is on. there may also be various stored trouble codes. updated on 06/24/2011. *kb updated on 06/27/2011. *rm | 06/24/2011 |
| PIC-5257A | 08/01/2010 | 10036104 | Buick/cadillac/chevrolet/gmc: service stability message with code u07010. after further investigation you may notice trouble code 70710 set by the steering angle sensor. *pe | 03/11/2011 | |
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | |||||
| PI-0155 | 06/01/2010 | 10036505 | Cadillac: information to prevent leaks when removing and replacing power steering system return pipes made from aluminum. this information does not apply to the pressure side of the power steering system. *pe | 03/25/2011 | |
| STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID | |||||
| PB-10309 | 11/01/2010 | PB-10309A | 10037344 | Gm: on certain 2011 cadillac srx there may be a power steering leak due to wear on the steering gear return line. *rm updated 5/24/11. *pe | 05/20/2011 |
| PB-10309 | 11/01/2010 | 10037344 | Ready | 05/20/2011 | |
| PB-10309 | 11/01/2010 | 10037344 | Gm: on certain 2011 cadillac srx there may be a power steering leak due to wear on the steering gear return line. *rm | 05/20/2011 | |
| STEERING - LINKAGES | |||||
| PI-0462 | 05/01/2011 | 10038705 | Ready | 06/27/2011 | |
| PI-0462 | 05/01/2011 | 10038705 | Gm: the steering wheel adjustment is binding or sticking. this is caused by the steering wheel lever adjustment nut tightening. *rm | 06/27/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 10/24/2011 | |||
| I purchased my 2010 srx (used) in oct 2011 from king acura in birmingham, al. it had 23,000 miles on it at time of purchase. from the date of purchase i have had an issue with a rubbing noise when the wheels are turned to the left or right. the noise seems to be worse when the vehicle is cold. i have had the vehicle inspected at our local cadillac dealership, and though they did hear the rubbing noise, the technicians were unable to determine a cause. in addition to being very annoying, especially after paying premium prices for a luxury vehicle, i am concerned there may be a structural problem that will result in accident and injury. i am taking the vehicle back to the dealership, but i fear it is a futile effort as the mechanics seem to have no idea what is causing this noise. is this issue common, and if so, is it being researched and addressed by the engineers at cadillac? someone please address this and provide a fix! if a fix has been determined, please provide instructions on the procedures for having this problem resolved as soon as possible. | |||
| 11/15/2010 | 7000 | ||
| The 2010 cadillac srx has an issue where a rubbing noise is heard anytime the vehicle is turned to the left or right. the issue is widespread with many srx owners reporting the same issue, as can be seen at the web site of www.cadillacowners.com. the vehicle has been to the dealership and they have been unable to resolve the issue. i have contacted cadillac customer service at 1-866-982-2339 over a week ago and have not yet received a response. it is very concerning that the issue seems related to the steering system of the vehicle and i am concerned that the vehicle is not safe. since the issue is widespread, i believe there is a serious need for a recall. i hope nhtsa can work with cadillac to get the issue addressed asap in order to prevent a tragedy involving the 2010 cadillac srx. | |||