Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
PIE-0094A09/01/201010036144Cadillac: engineering information-power adjustable pedals inoperative. the inability to move the adjustable pedals forward or rearward. engineering has to gather information on vehicles, prior to repair, that may exhibit this condition.03/11/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
03/03/20115700
 Tl* the contact owns a 2010 cadillac srx. the contact was driving approximately 2 mph when he applied the brakes and the vehicle surged forward until crashing into another vehicle. the contact suffered injuries and was undergoing physical therapy for treatment. the vehicle was towed to an independent repair shop, but they were unable to duplicate the failure. the vehicle was repaired for the body damages. the contact also stated that the failure occurred on a few occasions prior to the crash. the manufacturer was made aware of the failure, but had not responded. the failure mileage was 5,700.
03/03/20115700
 Tl- the contact owns a 2010 cadillac srx. the contact was driving approximately 2 mph when he applied the brakes and the vehicle surged forward until crashing into another vehicle. the contact suffered injuries and was undergoing physical therapy for treatment. the vehicle was towed to an independent repair shop, but they were unable to duplicate the failure. the vehicle was repaired for the body damages. the contact also stated that the failure occurred on a few occasions prior to the crash. the manufacturer was made aware of the failure, but had not responded. the failure mileage was 5,700. kmj
10/12/20104000
 My wife has complained several times over the last year about sudden acceleration by her car. i did not pay much attention until she hit a car in a parking lot because her car jumped forward. no one was in the other car and my wife was not hurt. it happened again about a week ago so i took it to the dealer. they made some software adjustments suggested by general motors including one that read addressing long hesitation/delays occuring when driver coasts to around 10mph and steps into an aggressive pedel.
03/03/20115700
 Tl- the contact owns a 2010 cadillac srx. the contact was driving approximately 2 mph when he applied the brakes and the vehicle surged forward until crashing into another vehicle. the contact suffered injuries and was undergoing physical therapy for treatment. the vehicle was towed to an independent repair shop, but they were unable to duplicate the failure. the vehicle was repaired for the body damages. the contact also stated that the failure occurred on a few occasions prior to the crash. the manufacturer was made aware of the failure, but had not responded. the failure mileage was 5,700. kmj
10/12/20104000
 My wife has complained several times over the last year about sudden acceleration by her car. i did not pay much attention until she hit a car in a parking lot because her car jumped forward. no one was in the other car and my wife was not hurt. it happened again about a week ago so i took it to the dealer. they made some software adjustments suggested by general motors including one that read addressing long hesitation/delays occuring when driver coasts to around 10mph and steps into an aggressive pedel.
03/03/20115700
 Tl-the contact owns a 2010 cadillac srx. the contact stated that while driving approximately 2 mph, he applied the brakes and the vehicle surged forward until crashing into another vehicle. the contact suffered injuries and was undergoing physical therapy for treatment. the vehicle was towed to an independent repair shop, but they were unable to duplicate the failure. the vehicle was repaired for the body damages. the contact also stated that the failure occurred on a few occasions prior to the failure which resulted in the crash. the manufacturer was made aware of the failure, but had not responded. the failure mileage was 5,700. sm.
10/12/20104000
 My wife has complained several times over the last year about sudden acceleration by her car. i did not pay much attention until she hit a car in a parking lot because her car jumped forward. no one was in the other car and my wife was not hurt. it happened again about a week ago so i took it to the dealer. they made some software adjustments suggested by general motors including one that read addressing long hesitation/delays occuring when driver coasts to around 10mph and steps into an aggressive pedel.
07/21/20104000
 Tl* the contact owns a 2010 cadillac srx. the contact stated that on two occasions while attempting to park with the brakes depressed, the vehicle abnormally accelerated and caused the contact to crash into two parked vehicles. a police report was filed. the vehicle was towed to the dealer who performed a diagnostic and was unable to locate a failure code. the vehicle was also test driven but the failure did not recreate. the front end of the vehicle was repaired. the failure mileage was 4,000 and the current mileage was 57,000.
07/21/20104000
 Tl-the contact owns a 2010 cadillac srx. the contact stated on two occasion while he attempted to park the vehicle with the brake depressed the vehicle moved forward, and crashed into two parked vehicles. the vehicle was towed to the dealer whom performed a diagnosed that was unable to locate a failure code. the vehicle was also test driven, but the failure did not recreate. the vehicle front end was repaired. the police report information is available upon request. the failure mileage was 4,000 and the current mileage was 57,000. li