Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||||
| PIE-0234 | 09/01/2012 | 10047364 | Cadillac: when child lock is not engaged or door is unlocked, neither front or rear doors handles can open from inside or from outside. engineers are looking into root cause of condition. model 2011-2013 srx. *pe | 11/26/2012 | |
| PIT-4893B | 03/01/2012 | 10043943 | Gm: door lock actuators inoperative - passive entry and/or button press. *kb | 05/02/2012 | |
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||||
| PIE-0234 | 09/01/2012 | 10047364 | Cadillac: when child lock is not engaged or door is unlocked, neither front or rear doors handles can open from inside or from outside. engineers are looking into root cause of condition. model 2011-2013 srx. *pe | 11/26/2012 | |
| PI-0011A | 02/01/2011 | 10038344 | Ready | 06/15/2011 | |
| PI-0011A | 02/01/2011 | 10038344 | Gm: the front or rear door may not open from the inside or outside handle, the door will not unlock with any method. the probably cause an incorrect installation of a handle component. *rm | 06/15/2011 | |
| PIE-0110 | 09/01/2010 | 10035484 | Cadillac/buick: engineering information-door lock (latch) replacement. engineering attempting to determine the root cause of the door lock replacement. *pe | 02/28/2011 | |
| LATCHES/LOCKS/LINKAGES - HATCHBACK/LIFTGATE - LOCK | |||||
| PI-0636 | 12/01/2011 | 10043311 | Cadillac: release buttons on liftgate causing it to open without being pressed, may be caused by transmitter in purse or pocket, being inadvertently pressed. *pe | 03/12/2012 | |
| PI-0185A | 09/01/2010 | 10035986 | Buick/cadillac/chevrolet/gmc/saturn: intermittent unwanted liftgate or trunk opening, liftgate or trunk inoperative. technician may determine that they are unable to duplicate these intermittent conditions. *pe | 03/07/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 05/03/2011 | 1209 | ||
| I parked my 2011 cadillac model srx in the garage and walked away from it and closed my garage door. one hour later i opened the garage door and the vehile rolled down my driveway and over a curb and hit a tree. the car was in drive. on a normal automobile there the driver needs to put the car in park in order to remove the key. this feature is pretty universal in every car i have operated. this feature is not incorporated in my new cadillac. it uses an electronic key that does that can remain in your pocket. there was no indication that i was leaving the car in drive vice park. if a child had been in my driveway this accident could have been much worse. the damages to my car were $2132.89 and the loss on 10 days use of the car. | |||