Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL/PROPULSION SYSTEM | |||
| 02/09/2011 | 93959 | 1 | |
| I purchased this car in january of 2010 from apple chevrolet cadillac located in york pa. when i purchased this car i bought it used however it still had the remaining manufactures powertrain warranty. it had 51,554 miles on it at the time of purchase. on feb 9, 2011 i reported to heritage cadillac in belair md. that i had an issue with the check engine light coming on and that i want to have that take care of before the warranty ran out. when i took the car there i was told that since the light had went out before i got there, there was no way they could tell what was wrong which i found out to be false because months later they were in fact able to check it with the check engine light being off. to make a long story short, since the first incident i have take my car back to heritage cadillac 10 times for the same problem and i have paid them $4,212.08 (to maintain and allegedly repair the problem of the check engine light) today is november 15, 2012 and the light is still on. i have been told that they don't really know what is wrong and that they had to contact a cadillac manufacture to get information but i will have to pay another $3,100 to fix the problem which may be fuel injectors and a transmission control module. i feel that my wife and i have been and are being take advantage of in this situation by a certified cadillac service center. this problem should have been resolved when i first brought it to their attention when the car was still under warranty. *tr | |||
| 02/09/2011 | 93959 | ||
| I purchased this car in january of 2010 from apple chevrolet cadillac located in york pa. when i purchased this car i bought it used however it still had the remaining manufactures powertrain warrenty. it had 51,554 miles on it at the time of purchase. on feb 9, 2011 i reported to heritage cadillac in belair md. that i had an issue with the check engine light coming on and that i want to have that take care of before the warrenty ran out. when i took the car there i was told that since the light had went out before i got there, there was no way they could tell what was wrong which i found out to be false because months later they were in fact able to check it with the check engine light being off. to make a long story short, since the first incident i have take my car back to heritage cadillac 10 times for the same problem and i have paid them $4,212.08 (to maintain and alegidly repair the problem of the check engine light) today is november 15, 2012 and the light is still on. i have been told that they dont really know what is wrong and that they had to contact a cadillac manufacture to get information but i will have to pay another $3,100 to fix the problem which may be fuel injectors and a transmission control module. i feel that my wife and i have been and are being take advantage of in this situation by a certified cadillac service center. this problem should have been resolved when i first brought it to their attention when the car was still under warrenty. | |||