Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| FUEL SYSTEM, DIESEL | |||||
| 3125 | 01/01/2004 | 10009959 | Duramax diesel low power and fuel economy. *tc | 11/02/2004 | |
| 1531156 | 01/01/2004 | 10008783 | Parts showing no stock or not available. *mj | 08/23/2004 | |
| 01495 | 01/01/2004 | 10005511 | Duramax diesel fuel in oil diagnostics. service vme. lb7 6.6l engine. sit bulletin 1401353. various models including 2003 and 2004 gmc c4500 and 5500 trucks. *tt | 03/01/2004 | |
| 030604010 | 01/01/2003 | 10000941 | 6.6l lb7 duramax diesel fuel pressure regulator replacement. 2500/3500 and c4500/c5500 series models. *tt | 04/04/2003 | |
| FUEL SYSTEM, DIESEL - STORAGE - TANK ASSEMBLY | |||||
| 01568 | 01/01/2004 | 10005409 | Hard to fill fuel tank at high volume diesel pumps. sit bulletin 1411583. *tt | 02/25/2004 | |
| FUEL SYSTEM, GASOLINE | |||||
| 02029 | 01/01/2004 | 10006934 | Inaccurate fuel gauge readings and/or engine stall. *mr | 05/19/2004 | |
| 01747 | 01/01/2004 | 10006336 | Locking gas cap availability. *mr | 04/28/2004 | |
| 030604049 | 10/01/2003 | 10004311 | Revised fuel system diagnosis pickup. *tt | 12/02/2003 | |
| FUEL SYSTEM, GASOLINE - DELIVERY | |||||
| 01761B | 01/01/2004 | 10007211 | Fuel gauge diverts to empty after idling on incline or refueling. *nm | 06/03/2004 | |
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM | |||||
| 3422 | 10017303 | Duramax diesel pilot to main injection fuel knock noise. *tt | 11/02/2005 | ||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - FUEL RAIL | |||||
| 01312 | 11/17/2003 | 10004093 | Fuel leak concern from the fuel rail pressure sensor. *tt | 11/18/2003 | |
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - INJECTORS | |||||
| 04039 | 12/01/2009 | SB-04039C | 10007861 | Special policy adjustment - injectors - replace. *mj updated 2/21/08. *nj csc letter was received. updated 3/5/10. *pe | 07/13/2004 |
| FUEL SYSTEM, OTHER | |||||
| 3616 | 10018560 | Service vme - 2006 duramax diesel engine fuel system components are not interchangeable with earlier year model vehicles. *tt | 01/06/2006 | ||
| 040849019 | 08/01/2004 | 040849019A | 10011222 | Cranks but no start, stall, inaccurate/incorrect fuel gauge reading, no fuel, vehicle is out of fuel and fuel gauge reads above empty. *tt this bulletin replaces previous bulletin number 04-08-49-019. *tt | 01/11/2005 |
| 3149 | 3149A | 10010880 | Fuel pressure regulator connector or terminal repairs. *tt | 12/15/2004 | |
| 3087 | 01/01/2004 | 10009516 | Updated part number for bulletin 04-08-49-019 stall, inaccurate/incorrect fuel gauge reading. *tt | 10/04/2004 | |
| 01490 | 01/01/2004 | 10005505 | 6.6l lb7 diesel engine recapping tool for fuel system high-pressure side diagnosis. service vme. sit bulletin 1401058. *tt | 03/01/2004 | |
| 030604047 | 10/01/2003 | 10004308 | Revised fuel system diagnosis-high pressure side. *tt | 12/01/2003 | |
| 030604048 | 04/01/2004 | 030604048A | 10004309 | Revised fuel system diagnosis cab chassis. *tt | 12/01/2003 |
| FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM | |||||
| PIT-3046E | 08/01/2008 | 10026704 | Gmc: fuel gauge fluctuation in park or neutral, causing the low fuel light to illuminate. *pe | 12/04/2008 | |
| 4150 | 10/11/2006 | 10020582 | Dual tanks fuel gauge defaults to empty - new calibrations. stall start tank transfer. vehicles with 6.6l rpo lb7 or lly engines. *kb | 11/20/2006 | |
| 3630 | 07/01/2009 | PIT-3630F | 10019889 | Inaccurate fuel gauge readings/rear float arm stuck. *tt updated 03-01-07. *kb updated 3/15/10. *pe | 05/08/2006 |
| 3630A | 3630B | 10017273 | Fuel gauge is inaccurate or reads empty on diesel equipped chassis cab with dual tanks. *tt | 10/31/2005 | |
| 3046A | 3046B | 10009382 | Fuel gauge fluctuation in park or neutral. *tt | 09/27/2004 | |
| 02089 | 01/01/2004 | 10007789 | Inaccurate fuel gauge readings and/or engine stall. service vme. *tt | 07/12/2004 | |
| 01761 | 01/01/2004 | 10006359 | Fuel gauge diverts to empty after idling on incline. sit bulletin 1459166. *tt | 04/29/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, DIESEL | |||
| 06/19/2007 | 58351 | 1 | |
| Had fuel in oil new injectors replaced and 5000 miles later had to replace fuel injector pump leaking on bottom. now truck lose fuel from filter and has to be hand pumped to start truck can sat for days and be ok or may sat for just couple hours lose fuel pressure. have also had to have steering pump replaced. *tr | |||
| 03/14/2005 | 1 | ||
| While the vehicle was parked the driver noticed a brownish liquid leaking from underneath the vehicle. the driver took the vehicle to the dealer, and the mechanic determined that the filter and other parts needed to be replaced due to corrosion. *ak (the vin number entered per consumer, did not match the vehicle given) *sc *jb | |||
| 04/27/2004 | 60000 | 1 | 11/08/2002 |
| Steep hillside incline / decline failure of sensor for fuel gauge/ do not know the amount of fuel in the vehicle computer failure, leaving to being stranded repair of failure cost of 600.00 dollars usda / complaint is as follows:off road travel would be impossible due to in the event you are in a steep incline or decline it would cost $600.00 to repair. really not cost effective. *ak | |||
| 03/04/2004 | 103740 | 1 | |
| At least one fuel injector failed on my 6.6, duamax. 3700 miles out of warranty. can not replace just one. gm says to replace all. no way to test injectors. injectors are not stocked because of high price. down 13 days because parts not available. *jb | |||
| FUEL SYSTEM, GASOLINE | |||
| 11/19/2012 | 75000 | ||
| After noticing a gas leak, i asked my father to drive my truck to the dealership for repair. when he put the truck into reverse he had no brakes and had to use the emergency brake before rolling into my mother's car behind him. upon inspection by the dealership, all of my brake lines and gas lines were badly rusted and had to be replaced. upon research i found this problem quite widespread and expensive, not to mention the critical safety issues involved. i do want to know that chevrolet/gm is concerned about our safety and is addressing this problem. | |||
| 02/23/2005 | 38327 | 1 | |
| 2003 chevrolet silverado experiencing problems with the gas gauge and the speedometer.*mr the speedometer needle became stuck and would not return to zero. the dealer replaced the cluster. the gas gauge was inaccurate which caused the vehicle to run out of gas. the gauge indicated that there was 1/4 tank of fuel remaining. the dealer replaced the fuel module assembly. *nm | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | |||
| 05/12/2006 | 45000 | 1 | 01/01/2003 |
| Anyone had their chevy truck fuel pump replaced? apparently this is a default on lots of 2000 and later gm suv's & trucks, a quick survey of people i know and their contacts has revealed that this is a common occurrence (4 confirmed). my 2003 truck (45k miles) is sitting in a dealership waiting for me to authorize +$1,000 in repairs (@10% of the value of the truck). there is a recall for tahoe's & suburbans etc. regarding this issue. i want to escalate this issue and make it a recall item. a fuel pump that fails to deliver enough fuel to an engine will lean it out and eventually kill the motor, making this a larger financial and hazardous issue. please let the nhtsa know if this has happened to you. if it happened to an associate of yours, please have them email the ntsb directly. on craigslist. *jb | |||
| 02/14/2005 | 45777 | 1 | 11/22/2002 |
| I own a 2003 chevrolet silverado 1500 pickup truck. the fuel pump quit and had to be replaced, when the vehicle had just under 45,000 miles. the cost of the repairs amounted to $642, and was not covered under warranty. i have talked with 2 other owners of gm vehicles of this type and year and they have also experienced fuel pump failure. *jb | |||
| 01/25/2004 | 10266 | 1 | 01/02/2003 |
| Fuel pump failure. with only 10266 miles on odometer, the fuel pump failed causing the vehicle to stall in heavy highway traffic. we were nearly hit by other vehicles numerous times before making it to a shoulder. *jb | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS | |||
| 12/20/2003 | 15000 | 05/22/2003 | |
| 4x4 not working, charcoal canister, cd-player 3 times, complete new brake system from rotors,seals,caliperes etc. that i paid for $1,000., window regulator, door latches, noise coming from the steering area, dash peeling apart, chapman chevy replaced all four tires twice within 50,000 miles-i finally went and spent $1,200 on new tires to make sure my family and i our safe | |||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM | |||
| 09/13/2004 | 275000 | 1 | 11/01/2002 |
| While driving the consumer smelled excessive smoke coming from the exhaust pipe, followed by low oil pressure, and the crank case getting full of diesel. the dealership indicated that fuel injection blew out. this was a common problem, and the manufacturer extended the warranty on this part. this part had been on back order for four weeks. *ak *sc | |||
| 2 | |||
| While driving vehicle leaked fuel. when this occurred the brake pedal became hard and failed to stop vehicle when the pedal was depressed, resulting in a rear end crash. consumer sustained minor injuries. vehicle was towed to the dealership, and dealership only repaired the body parts damaged by the crash. however, dealership indicated it couldn't find any leak. when the consumer picked up the vehicle from the dealership there was smoke coming out from under the hood. dealership indicated that the smoke was caused by fluid from the radiator, and the body parts they had replaced. the failure recurred while driving on the highway at 55 mph. this caused the vehicle to hydro plane from the diesel fuel, and consumer lost control of the vehicle. it was towing a trailer at the time of the incident. the trailer jack knifed and damaged the side of the vehicle. it was towed to another dealership, who found a leak in the fuel injector line.*ak | |||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - INJECTORS | |||
| 19500 | 1 | ||
| The vehicle dumped diesel fuel into the crank case. the fuel injectors were on back order. provide further details...............................*jb | |||
| FUEL SYSTEM, OTHER - FUEL INJECTION SYSTEM | |||
| 07/08/2003 | 36000 | 3 | 09/11/2002 |
| Duramax fuel injector failure. dealer replaced 10 injectors so far, three separate failures. service tells me this is so common, almost every 2003 diesel they have sold has been in. truck has been shop for a total of 28 days, so far. *la | |||
| FUEL SYSTEM, OTHER - STORAGE | |||
| 09/15/2004 | 18653 | 1 | |
| Vehicle started by itself. there were no keys in it. dealer serviced the vehicle and found no defects. while out of town the vehicle had been running on its own because consumer left the vehicle full of gas and found it half empty upon returning. this happened while consumer was in the vehicle, all gauges went wild.*ak | |||
| FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM | |||
| 01/03/2005 | 70000 | 1 | 10/15/2003 |
| While driving at any speed fuel sending unit failed to register the proper amount of fuel. consumer felt that the vehicle would run out of fuel while driving on the freeway. dealer was notified via phone. *ak | |||
| 01/15/2005 | 31500 | 3 | |
| The fuel gauge stops working once the vehicle becomes low on gasoline. consumer experienced this problem for a while, and the dealer reset the computer. however, vehicle shut off on the railroad tracks, making it impossible for the consumer to clear the tracks. vehicle had to be pushed.*ak | |||
| 05/12/2004 | 8300 | 1 | 09/25/2003 |
| While driving to the doctor i heard a loud metal on metal clunk sound from transmission hump. immediately following, vehicle started missing like it was out of gas and stalled. in approximately 2 seconds the fuel guage went from reading 1/4 tank to empty.*ak service dept informed us that the electronic float device located inside the fuel tank had failed. upon further investigation they discovered that the reason it failed was due to the fact that gasoline destroys them. we can expect to experience this problem indefinately because gm has no replacement part that works . the dealer informed us that gm is aware of this problem and that all pick up trucks made by gm have this part and will experience this problem at some point in time. in other words, you have no accurate fuel guage and should keep your truck as full of gas as possible at all times. | |||