Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 06/01/2012 | 95000 | 1 | |
| Tl-the contact owns a 2005 chrysler 300c. the contact stated that while down shifting, the vehicle would come out of gear and independently shift into neutral. the contact would have to coast to the side of the road and wait several minutes before the vehicle could be restarted. the vehicle was taken to the dealer where they advised him that air conditioner drain tube leaked water into the transmission, causing the failure. the mechanic advised him that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and offered no assistance to the contact. the failure mileage was approximately 95,000. the current mileage was approximately 105,000. kmj *tr | |||
| 06/01/2012 | 95000 | ||
| Tl-the contact owns a 2005 chrysler 300c. the contact stated that while down shifting, the vehicle would come out of gear and independently shift into neutral. the contact would have to coast to the side of the road and wait several minutes before the vehicle could be restarted. the vehicle was taken to the dealer where they advised him that air conditioner drain tube leaked water into the transmission, causing the failure. the mechanic advised him that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and offered no assistance to the contact. the failure mileage was approximately 95,000. the current mileage was approximately 105,000. kmj | |||
| 07/06/2012 | 49537 | 1 | |
| Suddenly couldn't shift out of park. called dealer and was told they could try to walk me through trying to get the trim around the gear shift apart to get to the pink plastic piece that is typically the problem and rig it so it could be moved or dealer said i could call tow truck and they typically know how to get it started. i got a ride home, looked on internet and saw many postings about this same problem. went back to the car, followed the instructions on the internet to get to the pink plastic piece, used a screwdriver to maneuver the shifter cable to get out of park and drove it home. then i discovered the k39 recall notice on internet. called dealer next day, was told that my vin isn't covered by k39 and they would have to look at it but would likely cost about $300. i contacted manufacturer and indicated i wanted repair at no cost if i took to dealer just like customers covered by recall. i was told that unless recall was expanded to include my vin, i'd have to take to dealer to be diagnosed. manufacturer made no guarantee about cost to be diagnosed/repaired or if it would be repaired free of charge following diagnosis. the k39 recall letter includes statement about improving ownership satisfaction and improvements in every vehicle they build. apparently, satisfaction of owners like me whose vehicles have not been included in recall doesn't matter and they apparently aren't concerned about improving every vehicle because they missed mine. repair to my vehicle has been completed thanks to internet where we found information that we followed. we saved towing charge & dealer repair cost estimated in excess of $300. *tr | |||
| 07/06/2012 | 49537 | ||
| Suddenly couldn't shift out of park. called dealer and was told they could try to walk me through trying to get the trim around the gear shift apart to get to the pink plastic piece that is typically the problem and rig it so it could be moved or dealer said i could call tow truck and they typically know how to get it started. i got a ride home, looked on internet and saw many postings about this same problem. went back to the car, followed the instructions on the internet to get to the pink plastic piece, used a screwdriver to maneuver the shifter cable to get out of park and drove it home. then i discovered the k39 recall notice on internet. called dealer next day, was told that my vin isn't covered by k39 and they would have to look at it but would likely cost about $300. i contacted manufacturer and indicated i wanted repair at no cost if i took to dealer just like customers covered by recall. i was told that unless recall was expanded to include my vin, i'd have to take to dealer to be diagnosed. manufacturer made no guarantee about cost to be diagnosed/repaired or if it would be repaired free of charge following diagnosis. the k39 recall letter includes statement about improving ownership satisfaction and improvements in every vehicle they build. apparently, satisfaction of owners like me whose vehicles have not been included in recall doesn't matter and they apparently aren't concerned about improving every vehicle because they missed mine. repair to my vehicle has been completed thanks to internet where we found information that we followed. we saved towing charge & dealer repair cost estimated in excess of $300. | |||
| 01/15/2012 | 114000 | ||
| 2 different times this vehicle will not go out of park and strands me. i have seen many online complaints.also and crysler recalled chargers and dodges but have not recalled the chryster 300's for the same problem. there is a cheap part that breaks and causes the gear lock up and the whole steering assembly has to be replaced per chrysler at a high price. should be recall as with chargers and dodge products. | |||
| 09/22/2011 | 81000 | ||
| Tl* the contact owns a 2005 chrysler 300c. the contact stated that the shifter would not shift out of park. the contact towed the vehicle to a dealer where the dealer advised that the shifter assembly unit needed to be replaced. the dealer replaced the shifter assembly unit. the contact referenced nhtsa campaign i.d. number: 05v460000 (power train:automatic transmission) and called the manufacturer. the manufacturer informed the contact the vin was not included in the recall. the failure mileage was 81,000. | |||
| 09/22/2011 | 81000 | ||
| Tl- the contact owns a 2005 chrysler 300 c. the contact stated that the shifter would not shift out of park. the contact towed the vehicle to a dealer where the dealer advised that the shifter assembly unit needed to be replaced. the dealer replaced the shifter assembly unit. the contact referenced nhtsa campaign i.d. number: 05v460000 (power train:automatic transmission) and called the manufacturer. the manufacturer informed the contact the vin was not included in the recall. the failure mileage was 81,000. kmj | |||
| 09/22/2011 | 81000 | ||
| Tl-the contact owns a 2005 chrysler 300 c. the contact stated the while in park the shifter would not shift out of park. the contact towed the vehicle to a dealer and the dealer stated the shifter assembly unit needs to be replaced. the dealer replaced the shifter assembly unit. the contact notice a nhtsa campaign i.d. number 05v460000 (power train:automatic transmission) and called the manufacturer. the manufacturer informed the contact the vin number was not included in the recall. the failure mileage was 81,000. jo | |||
| 09/16/2011 | 44385 | ||
| Tl-the contact owns a 2005 chrysler 300c. the contact stated that the vehicle would not shift out of park. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was made aware of the failure, but offered no assistance. the failure and current mileages were 44,385. kmj | |||
| 09/16/2011 | 44385 | ||
| Tl-the contact owns a 2005 chrysler 300c. the contact stated that the vehicle would not shift out of park. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was made aware of the failure, but offered no assistance. the failure and current mileages were 44,385. sm. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 08/04/2011 | 55000 | ||
| Tl-the contact owns a 2005 chrysler 300c. the contact stated that the gear shift was stuck in park. the vehicle was taken to an authorized dealer where a clip for the gear shift was replaced. the contact felt that this was a manufacturer | |||
| 08/04/2011 | 55000 | ||
| Tl- the contact owns a 2005 chrysler 300c. the contact stated the gear shift got stuck in park. the contact took the vehicle to the dealer and had to have the clip for the gear shift replaced. the contact feels this is manufacturer defect because the clip is made of plastic and broke very easily. the failure mileage was 55,000.rl | |||
| 08/01/2011 | 82000 | ||
| Tl-the contact owns a 2005 chrysler 300c. the contact stated that the gear shifter would not move from park. the dealer denied any assistance with the repair to the failure. the manufacturer was not notified. the vehicle was not repaired. the failure and current mileages were 82,000. sm. | |||
| 08/01/2011 | 82000 | ||
| Tl- the contact owns a 2005 chrysler 300. the contact stated that the transmission shifter would not move from park. the dealer denied any assistance with repair to the failure. the manufacturer was not contacted. the failure was not remedied. the failure and current mileage was 82,000. nw | |||
| 07/10/2011 | 124000 | ||
| Chyrsler 300c 2005 model, thencar was in park and would not come out of gear. the tow truck driver came and showed us how to manually get the car out of gear with the gear box off, which is only a temporary fix. the car ixs now exposed to potential thiefs and the transmission will lock if not serviced. | |||
| 04/22/2011 | 47000 | ||
| Tl* the contact owns a 2005 chrysler 300c. the contact was driving approximately 15 mph when the transmission failed to respond and the engine rpms began to increase rapidly. the vehicle was towed to an authorized dealer for diagnosis where they detected that the transmission deep stick was completely rusted and melted onto the transmission. the vehicle was in the process of being repaired. there was a recall under nhtsa campaign id number: 05v460000 (power train:automatic transmission) but the vin was not included. the failure mileage was approximately 47,000. | |||
| 04/22/2011 | 47000 | ||
| Tl-the contact owns a 2005 chrysler 300c. the contact was driving approximately 15 mph, the transmission failed to respond and the engine rpms began to increase rapidly. the vehicle was towed to an authorized dealer for diagnosis where they detected that the transmission deep stick completely rusted and melted onto the transmission. the vehicle was in the process of being repaired. there was a recall under nhtsa campaign id number 05v460000 (power train:automatic transmission). the vin was not included. the failure mileage was approximately 47,000. js | |||
| 10/16/2010 | 92500 | ||
| 2005 chrysler 300c w/ 5.7l while driving @ approx 35mph, vehicle would drop out of gear as if in neutral, check eng light came on, setting p700 & p701 plus egr prob. if car was steered to safe area and turned off then re-started, prob would momentarly resolve itself becoming intermittent @ various speeds or atmospheric conditions. r&r of egr assembly and cleaning, then clearing of codes seems to have resolved the prob. problem started on oct 16, 2010, repair performed on october 19, 2010 and has not returned. this could become an issue w/ other vehicles of same make & model, due to p701 is stating problem w/ transmission module. | |||
| 10/20/2010 | 81200 | ||
| With no warning car will not go into reverse, car does start and wheels move but will not go into gear. researched on line and found that several people are having this same problem. problems with the pink release lever to get the car in gear. | |||
| 06/04/2010 | 87000 | ||
| Tl- the contact owns a 2005 chrysler 300 c. while traveling 30 mph the contact noticed that the vehicle would no longer accelerate. the vehicle was towed to the dealership where the contact was informed that the transmission needed to be replaced. there were no prior warnings and the current and failure mileages was 87000. bml | |||
| 04/20/2010 | 95000 | ||
| Tl*the contact owns a 2005 chrysler 300c. the contact stated although the vehicle was parked with the engine running, it suddenly began to move in reverse and crashed through two poles, into oncoming traffic and ended up crashing into a neighbors fence. the contact sustained injuries but no police report was filed. the vehicle was taken to an authorized dealer for diagnosis but the vehicle had not been repaired at the time of the complaint. the current and failure mileages were approximately 95,000. | |||