Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| 21-018-08 | 07/12/2008 | 10026168 | Chrysler/dodge/jeep: flash:diagnostic trouble code, dtc p0740 or p1798 and automatic transmission shift improvements 1-2 or 2-3 cold shift improvements. *pe | 10/03/2008 | |
| 2100207 | 01/15/2008 | 2100108A | 10021089 | Torque converter shudder / shift quality improvements / dtc p0732. *kb updated 08-13-07. *kb updated 01/09/08. *nj updated 3/7/08. *nj | 03/01/2007 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 09/06/2012 | 67000 | ||
| The 300c (hemi) hesitates when pulling off, stopping and/or accelerating. it is a danger when merging from ramps on because it does not pull off when the acceleratoris pressed; it hesitates, then take off with a lot of power causing the car to move farther to the left or right of the intended direction because of the hemi power when accelaration catches up. it is a danger and should be addressed before someone is killed or maimed if it has not already occurred. | |||
| 09/05/2012 | 67000 | ||
| The 300c shifter was stuck in park and would not move. i left the car parked and later that evening, the shifter moved to other gears. this occurred several times, so i took it back to the dealer informing them of the occurrences. the service rep told me that was a problem that had been occurring with the 300c models. | |||
| 09/06/2012 | 67000 | ||
| The 300c (hemi) hesitates when pulling off, stopping and/or accelerating. it is a danger when merging from ramps on because it does not pull off when the acceleratoris pressed; it hesitates, then take off with a lot of power causing the car to move farther to the left or right of the intended direction because of the hemi power when accelaration catches up. it is a danger and should be addressed before someone is killed or maimed if it has not already occurred. | |||
| 09/05/2012 | 67000 | ||
| The 300c shifter was stuck in park and would not move. i left the car parked and later that evening, the shifter moved to other gears. this occurred several times, so i took it back to the dealer informing them of the occurrences. the service rep told me that was a problem that had been occurring with the 300c models. | |||
| 09/06/2012 | 67000 | ||
| The 300c (hemi) hesitates when pulling off, stopping and/or accelerating. it is a danger when merging from ramps on because it does not pull off when the acceleratoris pressed; it hesitates, then take off with a lot of power causing the car to move farther to the left or right of the intended direction because of the hemi power when accelaration catches up. it is a danger and should be addressed before someone is killed or maimed if it has not already occurred. | |||
| 09/05/2012 | 67000 | ||
| The 300c shifter was stuck in park and would not move. i left the car parked and later that evening, the shifter moved to other gears. this occurred several times, so i took it back to the dealer informing them of the occurrences. the service rep told me that was a problem that had been occurring with the 300c models. | |||
| 09/06/2012 | 67000 | ||
| The 300c (hemi) hesitates when pulling off, stopping and/or accelerating. it is a danger when merging from ramps on because it does not pull off when the acceleratoris pressed; it hesitates, then take off with a lot of power causing the car to move farther to the left or right of the intended direction because of the hemi power when accelaration catches up. it is a danger and should be addressed before someone is killed or maimed if it has not already occurred. | |||
| 09/05/2012 | 67000 | ||
| The 300c shifter was stuck in park and would not move. i left the car parked and later that evening, the shifter moved to other gears. this occurred several times, so i took it back to the dealer informing them of the occurrences. the service rep told me that was a problem that had been occurring with the 300c models. | |||
| 09/06/2012 | 67000 | ||
| The 300c (hemi) hesitates when pulling off, stopping and/or accelerating. it is a danger when merging from ramps on because it does not pull off when the acceleratoris pressed; it hesitates, then take off with a lot of power causing the car to move farther to the left or right of the intended direction because of the hemi power when accelaration catches up. it is a danger and should be addressed before someone is killed or maimed if it has not already occurred. | |||
| 09/05/2012 | 67000 | ||
| The 300c shifter was stuck in park and would not move. i left the car parked and later that evening, the shifter moved to other gears. this occurred several times, so i took it back to the dealer informing them of the occurrences. the service rep told me that was a problem that had been occurring with the 300c models. | |||
| 02/04/2013 | 85060 | 1 | |
| The shift level is stuck in park. with the brake pressed, it will move right but not down into gear. if i take my foot off the brake, it will not move to the right at all. the recognition of the brake be depressed appears to be working. i was 120 miles from home so i took the console apart around the gear shifter and found a cable that i could pull backwards and then was able to shift out of park. *tr | |||
| 02/04/2013 | 85060 | ||
| The shift level is stuck in park. with the brake pressed, it will move right but not down into gear. if i take my foot off the brake, it will not move to the right at all. the recognition of the brake be depressed appears to be working. i was 120 miles from home so i took the console apart around the gear shifter and found a cable that i could pull backwards and then was able to shift out of park. | |||
| 06/13/2012 | 84000 | ||
| Tl* the contact owns a 2007 chrysler 300c. the contact stated that while trying to shift to drive, the shift lock mechanism seized making it impossible to shift gears. the vehicle was not taken to a mechanic. the vehicle was repaired by the contact through internet research. the manufacturer was contacted. the failure mileage was 84,000 and the current mileage was 86,000. | |||
| 06/13/2012 | 84000 | ||
| Tl- the contact owns a 2007 chrysler 300c. the contact stated that while trying to shift to drive, the shift lock mechanism seized making it impossible to shift gears. the vehicle was not taken to a mechanic. the vehicle was repaired by the contact through internet research. the manufacturer was contacted. the failure mileage was 84,000 and the current mileage was 86,000. kmj | |||
| 06/13/2012 | 64000 | ||
| Tl- the contact owns a 2007 chrysler 300c. the contact stated while trying to shift the vehicle into drive the shift lock mechanism seized making it impossible to shift gears. the vehicle was not taken to a mechanic. the vehicle was repaired by the contact through internet research. the manufacturer was contacted. the failure mileage was 84,000 and the current mileage was 86,000. mh | |||
| 08/20/2012 | 48000 | 1 | |
| Cannot shift out of park. *tr | |||
| 06/07/2012 | 37241 | ||
| I was out of town and stoped at a parking lot, and when i started to leave my car would not move out of park. i called the dealer and was told that when the shifter breaks the car must be towed for repair. just after i called the wrecker a pick-up in the same parking lot caught on fire. the business tried to evacuate the parking lot, but i was not able to leave until the wrecker arrived. thank goodness we were far enough away from the burning pick-up that there was no damage to my car, but this could have been a very different story if i was parked next to the pick-up. the dealer over-nighted the part from tulsa oklahoma and replaced the part the next morning. we were charged for towing and repair. since there have been thousands of complaints for the shifter breaking, i feel that this should have been a recall item, thus we would not have been charged. | |||
| 08/12/2009 | 54000 | ||
| I've noticed when shifting into drive there is a noticeable delay. it also occurs when shifting from reverse to drive and vise-versa, there's is also a pause/delay that occurs when attempting to accelerate. noticeable when trying to attempt a u-turn and in the middle of traffic while waiting for the transmission to catch. once it doe's catch there's a instant lunge/acceleration, causing everyone in the vehicle whip flash and has caused me to be extra vigilant. although i've been experiencing this for some time i didn't know the issue was so wide spread. it is a safety issue that chrysler should be held accountable for. until this hazard/dangerous problem is rectified i will not consider chrysler for my next purchase. | |||
| 11/19/2011 | 33000 | ||
| Tl-the contact owns a 2007 chrysler 300c. the contact stated that the gear shift failed to shift out of the park position. the contact planned to have the vehicle towed to an authorized dealer for repair. the manufacuter was notified of the failure. the approximate failure mileage was 33,000. sm. | |||
| 11/19/2011 | 33000 | ||
| Tl-the contact owns a 2007 chrysler 300c. the contact stated the gear lever failed to shift out of the park position. the contact planned to have the vehicle towed to an authorized dealer for repair. the manufacuter was notified of the problem. the approximate failure mileage was 33,000. js | |||
| 10/06/2011 | 67000 | ||
| Tl-the contact owns a 2007 chrysler 300 c. the contact stated that the shifter would not shift out of park. the contact had to utilize the bypass button to release the shifter. the contact did not take the vehicle for inspection or repairs. the failure mileage was 67,000. kmj | |||
| 10/06/2011 | 67000 | ||
| Tl-the contact owns a 2007 chrysler 300 c. the contact stated the shifter does not shift out of park. the contact had to bypass button to release the shifter. the contact did not take the vehicle to the local dealer. the failure mileage was 67,000. jo | |||
| 10/11/2011 | |||
| My 2007 chrysler 300c has a lifetime powertrain warranty. i received the document listing the parts covered for the lifetime warranty. my abs, esp and tcs lights came on. the right rear speed sensor went bad. i called graven and set up appointment for warranty work. i also called chrysler corp. i brought my car to graven chrysler, 10-10-11 at approx. 2:30pm. graven chrysler called the next morning, 10-11-11 7:53am my car was ready. graven said it was going to cost $135. i said that the work was warranty. graven said it wasn't warranty work because part number doesn't come back as warranty. i explained to the assistant that it is warranty, that my car has a lifetime powertrain warranty. she said that only covers the engine, transmission and driveline. i said it also covers a lot of other parts which i have a list of. she then said, you will have to talk with chrysler and there was nothing she could do. chrysler said i have to pay a $50.00 co-pay. i said why should i pay a co-pay when this part has a lifetime warranty. i was told i can pay the $50.00 or $185. i said that i was told it was $135. i said for now i will pay the $50.00 but would file a complaint for the warranty and getting my $50.00 back. the next day i received a call from chrysler. i was asked how my car was running. i said it drove home ok. she said that she would close the case then. i said that i can't understand why you made me pay $50.00 co-pay when the part is listed on the paperwork as having a lifetime warranty under the powertrain. she said that i could call graven chrysler back and try and get them to except it. i said, why, you are the person who makes the decision as you did about the co-pay and the graven chrysler wouldn't even do that. chrysler corp case number 21430038. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 06/15/2010 | 79000 | ||
| Problem # 1--2007 chrysler 300 hemi engine should be recalled for the brake shifter component. recently the car locked in park, and could not be taken out of park without using a screwdriver to release it after removing the drive shifter panel. problem #2--recently, the car started to loose power on the expressway without any warning. my speed was 60 mph and dropping. after allowing the car to coast in the far right lane the car regained power without any action on my part other than allowing the car to coast for a minute. problem # 3--this problem also occurs when shifting from neutral to reverse. the car stalls out and will not respond. the car must be shut off and back on to allow it to reset then the car will move backward once put back into reverse. mileage on the vehicle is 79,000 miles approx.. never again will i purchase a chrysler product. never! | |||
| 08/15/2011 | 45000 | ||
| Tl* the contact owns a 2007 chrysler 300c. the contact stated that the gear would not release from the park position. the dealer nor manufacturer were notified of the failure. the vehicle was not repaired. the failure and current mileage was 45,000. | |||
| 08/15/2011 | 45000 | ||
| Tl- the contact owns a 2007 chrysler 300c. the contact stated that the gear would not release from the park position. the dealer nor manufacturer were notified of the failure. the vehicle was not repaired. the failure and current mileage was 45,000. rvk | |||
| 08/15/2011 | 45000 | ||
| Tl- the contact owns a 2007 chrysler 300c. the contact stated that the gear would not release from park. the dealer nor manufacturer were notified of this failure. the failure was not remedied. the failure and currnet mileage was 45,000. nw | |||
| 03/13/2010 | 56488 | ||
| My spouse drove the vehicle to work in the morning, drove the vehicle at lunch and upon leaving her work for the day, attempted to drive home. the vehicle would start, however the gear selector would not move from the park position. even using the override on the right side of the console would allow the vehicle to move form the park position. the vehicle was towed to the dealership. the dealership was very aware of the problem stating, it is very common, and it's not covered by the warranty as it is a mechanical linckage, not associated with the transmission or drivetrain. the dealership also related the problem may occur again. i paid for the repair (approximately $300.00) plus the cost of a rental for the day. the problem has not occured again since the repair. | |||
| 11/21/2010 | 48000 | ||
| Tl- the contact owns a 2007 chrysler 300c. while the vehicle was parked the contact tried to shift the gear from park to drive and it would not move. the vehicle was taken to a mechanic and he stated the gear shift needed to be replaced and he was able to switch the gear to neutral so the contact could drive the vehicle home. the vehicle was not repaired. the approximate failure mileage was 48,000. | |||
| 11/15/2009 | 70000 | ||
| I have also pressed down on the accelerator and nothing has happened and then all of a sudden it shifted!! another complaint i have is that when driving in town and the car is in drive and the fuel saver mode their is a shudder in the transmission between 45 and 52 kilometres per hour!! this does not happen if it is not in the fuel saver mode or when you manually shift it into 4!! i have taken it to my local dealer where i bought the car and they told me that there is nothing they can do at the present moment but to get back to them if it gets any worse!! i have 76000kms on my car now and this started to happen around 70000 kms!! i have extended warranty so i keep my dealer informed of any problems so that they are able to help me out before my warranty goes off!! | |||
| 01/12/2010 | 50000 | 1 | |
| I have a 2007 chrysler 300. when i am pushing on the gas it hesitates on going, sometimes it will hesitate for a few seconds and then jerk hard. i have been dealing with this for a while! it started about a year after i got the car and it's gotten worse. it happens every time i drive it now. when it was under warranty the dealer always said it was no problem, now they want to do something to the torque in the transmission. they also updated codes and that did not work. i have had the car for over 2 years and i should not be dealing with transmission problems. *tr | |||
| 05/20/2008 | 11000 | 1 | |
| Intermittent delay when shifting from reverse to drive, the delay can be up to 7-8 seconds during which time the car doesn't respond to throttle inputs. there is also a low rumbling noise that occurs when operating at low speeds when the engine is at idle. the problem becomes a danger when backing out into traffic or performing a three point turn, because you never know when you will end up stuck in the middle of the road unable to move with oncoming traffic bearing down on you, i have almost been hit countless times. the car has been to the dealer three times and they keep getting the same fault codes indicating a failure to communicate between shift module and transmission. their solution has been to change the same part a shift module three times which has required them to keep my car for extended periods after which they inform me that they think the problem is fixed but don't know. *tr | |||
| 06/07/2007 | 100 | 1 | |
| Upshifting from 1st and downshifting from 2nd gear has a skip or rough-like bump at slow speeds. *tr | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 07/21/2010 | 54549 | ||
| Tl- the contact owns a 2007 chrysler 300c. the contact stated that the gear shift selector remained stuck in park. the dealer was notified who referred the contact to nhtsa. the manufacture was informed who will assisting the contact with a reimbursement. an authorized dealer replaced the shifter assembly. the current mileage was approximately 60,000. the failure mileage was approximately 54,549. bw | |||