Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 1900101 | 03/23/2001 | 1900300 | 619127 | Some owners may experience loose feel or clunk in the steering wheel as the wheel is moved from side to side. *tt | 05/15/2001 |
| 1900300B | 10/06/2000 | 190300A | 618868 | Some vehicles may experience loose feel or clunk in the steering wheel as the wheel is moved from side to side. *tt | 05/03/2001 |
| 0042 | 09/13/2000 | 615695 | Advance service information for loose steering. *tt | 01/28/2001 | |
| 190300A | 09/08/2000 | 190300 | 6092235 | Experiencing loose feel or clunk in the steering wheel as the wheel is moved from side to side. *tt | 11/29/2000 |
| 190300 | 06/02/2000 | 614153 | A condition may exist where a loose feel or clunk in the steering wheel as the wheel is moved from side to side. *tt | 09/29/2000 | |
| 190899 | 12/31/1999 | 610017 | Information when servicing the inner tie rod end to steering gear attachments. *tt | 04/14/2000 | |
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||||
| 190798 | 10/02/1998 | 602894 | Information on steering gear mounting bushing service. *ak | 11/16/1999 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 09/30/2008 | 60000 | 1 | |
| Bad cradle bushings grinding noise when driving,turning,and breaking loud bang when overdrive is initiated and very bad alignment front driver tire started smoking and the brake rotor was hot enough to burn flat spots on my finger tips. *tr | |||
| 02/14/2009 | 143500 | 1 | |
| I have experienced alot of play in the steering of my chrysler concorde 1997. after inspection it was found that the front cradle bushings where worn away. i have owned this car for 2 years. i looked at a web site concerning this and other problems with this and other chrsler models. and is concerned about the issues related to severe and catastrophic failures with these vehicles. *tr | |||
| 12/05/2008 | 120000 | 1 | |
| I have a 1997 chrysler concord. i had a severe clunking noise in front end. after several trips to the garage and almost $1000 later i had replaced both inner tie rod ends, all 4 cradle bushings as well as both swaybars in front end. not to mention front end alignments after each repair. then my left tie rod had to be replaced again within a bout a month. the problem was eventually fixed and noise stopped until now. six months later i'm experiencing the same noises and a lose tie rod again. i have seen all the complaints about chrysler and note that they don't include the 1997 model as having these problems but i do with my 97 concord. i have 2 children that ride in my vehicle and this is really unsafe. if the tierods break or come lose you can't steer the car. this problem really needs to be addressed by chrysler and fixed. *tr | |||
| 08/10/2006 | 115000 | 1 | |
| Complete steering failure on 199 chrysler concorde. *tr | |||
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | |||
| Vehicle keeps losing power steering fluid. dealer replaced the power steering pump, and vehicle still leaks power steering fluid. *ak | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 01/13/2004 | 52000 | 120 | 08/28/2003 |
| Power steering is out or very hard to turn until the car is warmed up. i bought this car in aug. of 2003. this has failed atleast 120 times. doesn't matter if it is summer or winter. was checking to see if this was recalled. it wasn't so i made a complaint. | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 1 | |||
| Power steering failure, extremly hard to turn. | |||
| STEERING - LINKAGES | |||
| While driving experiences steering linkage failure, vehicle wanders left to right all over road, dealer made several attempts to correct problem by realignment, mfr has not fixed it at this time. *ak | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 12/01/2003 | 1 | ||
| Consumer 1997 concorde driver side tire turned right while driving down a hill and stopped. *ts after having the vehicle towed, the consumer was informed the inner tie rod had failed and the outer tie rod was about to fail. the dealer stated it looked as if the vehicle had been work on previously, and whom ever did the work did not place the tabs back in place and because of that the tie rods eventually stripped and fell out of place. the consumer stated the rack and pinion was replaced and the previous dealer did stated they did have to remove the tie rods in order to replace the rack and pinion, however they refused to reimburse the consumer because it had been over 5 years since the repair. *jb | |||
| 10/05/2000 | |||
| When consumer started to turn vehicle inner tie rod was defective. also, front wheel shimmied and vibrated. there was no recall. *ak | |||
| 1 | |||
| Tie rod bolts failed causing the wheels to malfunction. yh | |||
| When driving and upon exiting the highway two of the inner tie rod bolts which hold up the rack and pinion broke, causing steering failure. consumer has contacted dealer. please provide any further details. *ak | |||
| STEERING - RACK AND PINION | |||
| 71904 | 1 | ||
| While making a left turn, vehicle suddenly lost power steering and the tires locked up. this was causeb by rack and pinon failure.*ak | |||
| 01/08/2002 | |||
| Steering was losing control or not responding properly because of the nuts / bolts, and a faulty bushing needed to be replaced on rack and pinion. dealer and manufacturer notified. feel free to provide any further information.*ak | |||
| 3 | 04/01/1998 | ||
| Rack and pinion replaced 2 times in three years, making knocking noise again......ac evaporater replaced 3 times in 3 years (dealer said if it was fixed within 12 months it would still be under warrantee, not mentioning the 7 yr warrantee extension) instrument panel would turn off intermittanly now it seems to be not working at all,,,, check engine light has been on for 2 years... dealer resets it and it works for about 2 weeks(serviced 5 times) ... regulator in pass. door does not lift power window | |||
| 08/21/1997 | 3 | 02/18/1997 | |
| Vehicle experiencing problem with rack and pinion being replaced by dealer on three occasions. replacement was done under warranty, but causes of failure are still unknown. *ak the tires were prematurely worn on outside edges. *yh | |||
| STEERING - RACK AND PINION - RACK | |||
| 07/30/1999 | 10/01/1996 | ||
| While driving at 24,000 miles, the bolts on the steering rack sheared off, causing total loss of steering control. after multiple attempts to repair both the steering and the transmission, the owners wish to trade in this vehicle, which they believe is a lemon, in exchange for a new one. *yc.et. | |||