Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING
190010103/23/20011900300619127Some owners may experience loose feel or clunk in the steering wheel as the wheel is moved from side to side. *tt05/15/2001
1900300B10/06/2000190300A618868Some vehicles may experience loose feel or clunk in the steering wheel as the wheel is moved from side to side. *tt05/03/2001
004209/13/2000615695Advance service information for loose steering. *tt01/28/2001
190300A09/08/20001903006092235Experiencing loose feel or clunk in the steering wheel as the wheel is moved from side to side. *tt11/29/2000
19030006/02/2000614153A condition may exist where a loose feel or clunk in the steering wheel as the wheel is moved from side to side. *tt09/29/2000
19089912/31/1999610017Information when servicing the inner tie rod end to steering gear attachments. *tt04/14/2000
STEERING - GEAR BOX (OTHER THAN RACK AND PINION)
19079810/02/1998602894Information on steering gear mounting bushing service. *ak11/16/1999
STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID
19069810/02/1998602893A new power steering fluid. *yc01/20/1999
STEERING - WHEEL AND HANDLE BAR
22049910/29/1999612159Subject concerning the steering wheel vibration. *mjs06/06/2000

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
11/15/200571000308/15/2004
 Failure of inner tie rod end and steering box. *nm
12/11/2002
 Consumer states that while driving at any speed on flat surface and without warning the steering wheel seize up causing a distraction to the consumer. dealer notified. ts
STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE
01/01/200445000203/23/2002
 Vehicle: 1999 chrysler concorde lxi,pproximate milage: 50,000 problem: steering wheel; rack and pinion: ( 1.) the steering wheel jams and i have to jerk the steering wheel to release it. ( 2.) there is also 1/2 to 1 of play in the steering wheel either way when it is working properly. the problem started intermitently then rapidly worsened. i spoke to a mechanic and he said this is a common problem with this model. my coworker is approching 50,000 miles with a 2000 chrysler 300m, (an upgrade, but basiclly the same car), he is having the same problem. i have contacted diamler chrysler, but have gotten nowhere. i am taking it to the shop 6/21/04 to be fixed. this is a very expensive problem and seems to occure at around 40000 to 50000 miles, (chrysler said they would have split the cost with me if the milage wasn't so high). i feel that this problem seriously needs to be followed up on. it is a huge safety problem.*ak
STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS
01/28/200878000511/11/2005
 Tl*the contact owns a 1999 chrysler concorde. the contact stated that the abs light illuminated and she heard a noise in the engine compartment. the mechanic stated that the pump motor circuit for the abs failed and caused the light to illuminate. the approximate cost to repair the vehicle was between $1,500 to $2,000. the front rotors were replaced in april of 2006 and in september of 2007. in january of 2007, the front driver side bearing was replaced. the mechanic stated that the failure was due to poor design and cheap parts. the air conditioner also began to leak. the mechanic stated that there was a hole in the suction line because of the design, and it rusted and rubbed through another part of the vehicle. the air conditioning suction line was replaced in september of 2007. the leak could have potentially caused a fire. the mechanic stated that the power steering kit needed to be replaced. the vehicle could easily rust into the frame and condensation could collect. the vehicle is currently hesitating and surging. the current mileage was 78,100 and failure mileage was 78,000. updated 03-04-08 *bf the leak of the power steering hose could cause a fire. updated
STEERING - RACK AND PINION
01/01/200445000203/23/2002
 Vehicle: 1999 chrysler concorde lxi,pproximate milage: 50,000 problem: steering wheel; rack and pinion: ( 1.) the steering wheel jams and i have to jerk the steering wheel to release it. ( 2.) there is also 1/2 to 1 of play in the steering wheel either way when it is working properly. the problem started intermitently then rapidly worsened. i spoke to a mechanic and he said this is a common problem with this model. my coworker is approching 50,000 miles with a 2000 chrysler 300m, (an upgrade, but basiclly the same car), he is having the same problem. i have contacted diamler chrysler, but have gotten nowhere. i am taking it to the shop 6/21/04 to be fixed. this is a very expensive problem and seems to occure at around 40000 to 50000 miles, (chrysler said they would have split the cost with me if the milage wasn't so high). i feel that this problem seriously needs to be followed up on. it is a huge safety problem.*ak
06/12/200315600111/16/1998
 Steering gear is faulty, as diagnosed by a chrysler authorized service rep. steering gear emits loud clunking noises when vehicle is driven on non smooth roads. dealer refuses to replace steering gear under warranty conditions. condition has worsened during last 15000 miles. *jb
06/27/2002104/01/2001
 Alarmed to see other consumer complaints of similar problems with the steering and failure of rack and pinion and front end suspension. also, we have replaced the sway bar links. we have repeatedly had problems with a/c erratic operation as other consumers reported. fully alarmed by numerous fuel throttle and seatback collapse problems reported. r&p steering unit replaced. steering was real loose.
 There is loosness in steering wheel when turning a corner. dealer has replaced rack and pinion. please provide additional information.*ak
07/03/20011
 Steering rack corroded, dealer replaced rack and pinion. all four power window motors burned, dealer replaced. heater fuse box was burned, dealer replaced. *slc
02/01/1999
 I have been without my 1999 car (5) times. my complaint regarding the front left has been the same each time the care was in for service. each time the symptom was not fixed. this time the rack and pinion is being replaced. *ak
STEERING - RACK AND PINION - RACK
02/08/20013362908/02/1999
 Problems in steering ,noise and loose control when i driving , i send my car numerou time to dealer without resolve this problem.
STEERING - WHEEL AND HANDLE BAR
12/02/2002
 While driving the vehicle at any speed the power steering wheel is not working properly, making hard the consumer to drive the vehicle. please provide further information thank you. ts
 Steering wheel locked up. *ak