Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 190100 | 01/21/2000 | 610015 | Some vehicles may exhibit rattle sound coming from front of vehicles. *tt | 04/13/2000 | |
| 021699 | 12/31/1999 | 030298 | 609986 | Some vehicles may exhibit a constant lead or pull on a flat non-crowned road. *tt | 04/12/2000 |
| 020100 | 02/04/2000 | 021298 | 609982 | Concerns with a squeaking noise from front strut(s) during suspension jounce. *tt | 04/12/2000 |
| SUSPENSION - FRONT - MACPHERSON STRUT | |||||
| 021298 | 10/30/1998 | 602907 | Concerns with squeaking noise coming from front strut( s ). *yc | 11/17/1999 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 05/08/2003 | 1 | ||
| The vehicle ran over an object in the road, and minutes later the entire front end of the vehicle collapsed. *jb | |||
| 06/01/2002 | |||
| Vehicle is rattling underneath and the will not go over forty miles on highway. dealership is aware of problem.*ak | |||
| 02/01/1999 | |||
| Update to previous report assigned odi id: 707635. vehicle has without warning shuddered violently on 3 occasions, once at 25-30 mph and twice at 67 mph. malfunction could not be replicated after 90 miles of test driving. no problems apparent with suspension or steering. no engine or tcm fault codes recorded. at this point cause unknown. *ak | |||
| 05/30/1999 | 3 | 02/01/1999 | |
| On 3 separate occasions over 3 days, vehicle began to shudder violently. once at 35 mph and twice at 65 mph. applying brakes did not stop problem. only when speed came down to 35 - 45 mph. two dealers have inspected the tires, engine, transmission and suspension without result. while problem has not recurred since 5/30, there could be a serious accident if it occurred again at high speed in heavy traffic. *ak | |||
| SUSPENSION - FRONT | |||
| 05/30/2002 | 30000 | 2 | 05/30/2002 |
| Dt: the contact stated that according to the mechanic at the local dealership, the hydraulic lift that holds up the trunk was not designed to hold the load. the trunk fell on him, but did not injure him. the dealership stated the hydraulic lifts need to be replaced on both sides. this has been happening since purchase of vehicle. also, he stated the vehicle was low to the ground, the front end scraped when backing of the driveway or driving over a bump. he took the vehicle to two dealerships, and was willing to pay out of pocket. both dealerships stated there was nothing that could be done.*ak updated 11/30/2005 - *nm | |||
| 10/08/2003 | 4 | ||
| Door's automatic locking mechanism/ power windows failed, and engine was making loud noise . also, and front alignment malfunctioned twice. dealer notified. *ak | |||
| 06/27/2002 | 1 | 04/01/2001 | |
| Alarmed to see other consumer complaints of similar problems with the steering and failure of rack and pinion and front end suspension. also, we have replaced the sway bar links. we have repeatedly had problems with a/c erratic operation as other consumers reported. fully alarmed by numerous fuel throttle and seatback collapse problems reported. r&p steering unit replaced. steering was real loose. | |||
| 05/24/1999 | |||
| When traveling at highway speed around or about 50-60 mph vehicle pulled to the left, causing poor steering control. consume has contacted the dealer, dealer noticed tsb for the same type of problem. dealer corrected the problem by installing a small bolt to support the large bolt struts. consumer still having problems. please provide any further details. *ak | |||
| 02/01/1999 | |||
| I have been without my 1999 car (5) times. my complaint regarding the front left has been the same each time the care was in for service. each time the symptom was not fixed. this time the rack and pinion is being replaced. *ak | |||
| Dear sir: i would like to know if chrysler has replaced the sway bar links and trailing arms on the cars coming off the assembly line? the dealer told me they do not know. i am planing onbuying a new concorde lxi in the near future. please responde. i do not know where else i can get this info. thank you charles field | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 01/28/2008 | 78000 | 5 | 11/11/2005 |
| Tl*the contact owns a 1999 chrysler concorde. the contact stated that the abs light illuminated and she heard a noise in the engine compartment. the mechanic stated that the pump motor circuit for the abs failed and caused the light to illuminate. the approximate cost to repair the vehicle was between $1,500 to $2,000. the front rotors were replaced in april of 2006 and in september of 2007. in january of 2007, the front driver side bearing was replaced. the mechanic stated that the failure was due to poor design and cheap parts. the air conditioner also began to leak. the mechanic stated that there was a hole in the suction line because of the design, and it rusted and rubbed through another part of the vehicle. the air conditioning suction line was replaced in september of 2007. the leak could have potentially caused a fire. the mechanic stated that the power steering kit needed to be replaced. the vehicle could easily rust into the frame and condensation could collect. the vehicle is currently hesitating and surging. the current mileage was 78,100 and failure mileage was 78,000. updated 03-04-08 *bf the leak of the power steering hose could cause a fire. updated | |||
| SUSPENSION - REAR | |||
| 11/07/2006 | 116200 | 1 | 09/05/2002 |
| Dt*: the contact stated while driving 70 mph on normal road conditions, the driver side and passenger side trailering arm-link fractured. the nature of the failure was permanent. there were no warnings prior to the incident. updated 12/05/06. *jb | |||
| 06/27/2002 | 1 | 04/01/2001 | |
| Alarmed to see other consumer complaints of similar problems with the steering and failure of rack and pinion and front end suspension. also, we have replaced the sway bar links. we have repeatedly had problems with a/c erratic operation as other consumers reported. fully alarmed by numerous fuel throttle and seatback collapse problems reported. r&p steering unit replaced. steering was real loose. | |||