Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| 0006 | 02/18/2000 | 613419 | Information regarding extended warranty for refrigerant leaks in the a/c evaporator coil on subject vehicles. *tt | 07/13/2000 | |
| 241197 | 07/11/1997 | 6089311 | Concerns with a/c evaporator odor. *nlm | 01/19/2000 | |
| 240997 | 05/09/1997 | 6089126 | This bulletin involves evaporator leaks. *nlm | 01/13/2000 | |
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||||
| 081698 | 04/17/1998 | 600862 | Information on installation of radio transmitting equipment. *ak | 11/12/1999 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 04/15/2001 | 60500 | ||
| Safety alert: while driving, a bolt holding the rack and pinion arm sheared off and the steering failed ! ! ! the steering completely failed. it was inoperable. when i called chrysler customer service they hung up on me... we just bought a toyota. | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 05/20/1999 | 1 | ||
| Consumer states the air conditioner is inoperative. dealer replaced evaporator o-rings and fan control sensor. *tt | |||
| 05/15/2001 | 02/01/1995 | ||
| Original transmission would not shift when weather was below 25 degrees. took car into dealer for warranty work each winter. they always said the could not find anything wrong. it would work until the next winter. finally filed a complaint with state of colorado and transmission was replaced. now the new transmission (2 years and 22,000 miles later) will not go into gear after sitting for a couple of days. air conditioning doesn't work every other summer. dealer says there is nothing wrong. services ac and it works that summer. all warranties exhausted and still having problems.*ak | |||
| Consumer noticed air conditioner was not cooling, replaced coolent, and noticed a leak. please provide further information.*ak | |||
| 1 | 08/01/1998 | ||
| Automatice temperature climate control panel failed. yh | |||
| 08/16/1999 | 09/01/1997 | ||
| This car had a bumper to bumper 60,000 mile warranty - transmission and air conditioning should have been covered 100% i did not purchase this vehicle from vandynhoven's only had it serviced through them. they are reimbursing me 50% on the airconditioning because chrysler has agreed to pay 50% but i feel that the evaporator core was warranteed up to 70,000 miles and now i'm at 71,700 and they aren't covering it in full. the car was brought in at least 2 times while under warranty with air problems ? same with the transmission - it was brought in on several occations where it should have been fully covered and i had to pay $750.00 the intake manifold was leaking on 10/04/99 *ak | |||
| 09/01/1999 | 2 | 08/01/1997 | |
| The air conditioner was not working properly when we bought the car in august of 1997. we are the third owners so the chrysler warrenty was not transferable and they would not do any repairs. we had the a/c recharged at an independent repair shop and it worked for about a week. we then had the evaporator coil replaced. it lasted for a month. we now find out that chrysler has had problems with the a/c and extended the warrenty to 7/70000 but we are now past it. to replace the evaporator is a $300 + repair. *ak | |||
| 01/15/1999 | 1 | ||
| Dear nhtsa, in january i bought a 94 chrysler lhs in good condition from a friend. it had around 75000 miles on it when i bought it. before i bought it, she told me that she had repaired the ac numerous times and the warranty had even been extended on it until 70,000 miles. also, i read in consumer reports that in canada, the chrysler lhs ac warranty was extended to 7 years or 150,000 km to address ac evaporator problems. with that in mind, when i tried to use the ac in the spring/summer, it smelled like the nastiest, worst smell ever and i couldn't use it. when i took it to the chrysler dealership, they told me that i needed a new air conditioning system for $1500. when i brought up the history of repairs, they offered no payment help whatsoever. i decided to take my car to my regular repair shop, and they told me that it was only the evaporator, and it would cost me around $500 to fix. i paid for that. the reason that i am telling you this is because the part was defective, and the dealership not only wouldn't help me with the repairs (even thought they knew the ac had a history of problems) but they tried to sell me more unnecessary parts (the rest of the ac system). the second problem that i am having, which has not been fixed is the rack and pinion. in mid january i turned on the car one day and the power steering was out. i took it to my good mechanic (not the liar/thief chrysler dealership) and he told me that the rack and pinion needed to be fixed/replaced, another $400-500 job. instead of fixing it, i decided to do a little bit of research and i noticed your investigation pe99044 which started on june 28,1999 and i wanted you to know that my rack and pinion is also defective, and it needs to be replaced. thank you for all of your help and please feel free to e-mail me at soritha@mediaone.net thanks again!!! | |||
| 05/19/1999 | 1 | 02/01/1999 | |
| No summary listed for this vehicle. *ak | |||
| 05/16/1997 | 2 | ||
| Air conditioner evaporator coil failed causing leakage. mjs | |||
| 04/28/1999 | 3 | 04/01/1994 | |
| We are not satisfied with the reliability and performance of the original and replacement parts on a chrysler lhs we purchased new in 19994. the following are the high failure parts and systems on the car: 1. water pump and associated parts (2 times) . it has failed twice, the first time was at 59,559 miles when it froze up and took the timing belt with it. the second time the pump developed a leak at 102,275 miles, which was 42,716 miles on the replacement pump. 2. disc brakes and associated parts (2 times and need to be turned again). the rotors warp due to overheat from the brake pads. the first time the rotors were turned at 56,441 miles and then again at 84,347 miles. right now the car has 102,750 miles and the rotors need to be turned again. 3. airconditioning system and associated parts (2 times). the airconditioning system evaporator coil leaked at 62,299 miles, but was covered by an extended warranty. the evaporator coil is leaking again at 102,750 miles and is not covered by warranty. this is a very expensive procedure in that the dashboard has to be removed. 4. fuel rail and associated parts (1 time). due to a strong gas smell the fuel rail was replaced. when the dealer insisted that the problem wasn't covered by warranty, we paid to have the problem fixed. we were later reimbursed by chrysler when we called their customer service. | |||
| 09/25/1996 | 1 | ||
| Evaporator core failed. | |||
| 1 | 08/01/1993 | ||
| Air conditioner condensor failed. | |||
| 7 | |||
| All components replaced were factory equipment which failed, compressor, evaporator, hose, dryers, h-valves | |||
| 04/27/1998 | 4 | 09/01/1996 | |
| Drive belt became inoperative 3 times, causing the power steering to become inoperative, resulting in loss of control. also, dealer replaced a/c compressor 4 times , defect is still occurring. consumer also experienced transmission failure. *ak | |||
| 06/01/1996 | 3 | ||
| Air conditioning system malfunctioned. *ak | |||
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||
| 07/01/1999 | 5 | 12/01/1996 | |
| We have had numerous problems with the 94 chrysler. the antenna is inoperable, the third brake light is inoperable, the driver's seat is inoperable, the gas light jumps up & down all the time. the abs/trac off light stays on all the time, the driver side mirror does not go down. i know that all these problems are not just with my vehicle. i have talked to other owners of chryslers and they are having similar problems....please advise me what i can do about this | |||