Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ENGINE AND ENGINE COOLING
07039705/09/199707-05-936088786Concerns with engine coolant usage. *nlm01/07/2000
25029707/25/199752982Various noises coming from the engine compartment. *yc11/06/1997
ENGINE AND ENGINE COOLING - COOLING SYSTEM
9875203/01/1998600962Various information regarding engine coolant and core plugs. *yc06/16/1998
07039705/09/199752963Various car owner's have expressed interest in using engine coolants made with propylene glycol instead of ethylene glycol. *yc11/13/1997
ENGINE AND ENGINE COOLING - ENGINE
25029707/25/19956089137Customer may complain of popping/knocking noise in engine compartment. *nlm01/13/2000
09079812/11/1998603107Subject regarding oil seepage at cam position sensor / misinterpreted head gasket leak. *yc11/17/1999
09079909/17/1999607914Information regarding 2.5l v-6 head gasket application. *tt10/18/1999
09089909/17/1999090598607916Technical service bulletin regarding multi-layer steel (mls) head gasket installation procedures. *tt10/18/1999
09059811/06/1998602898A new multi-layer steel ( mls ) head gasket has been developed and is being implemented into production vehicles. *yc01/20/1999
983006/01/1998601763Subject on labor operation time change for domestic 2.ol dohc and 2.4l head gasket replacement. *yc08/24/1998
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE
180200108/17/2001623153Exhibiting rough idle, hard start and start & stall.*cls10/26/2001
18169705/02/19976088888Concerns on erroneous mi; illumination with hex codes $6a, erroneous pcm resets, shift cycling, cold engine stumble. *nlm01/11/2000
09099712/19/19976088858Information on gasket surface preparation on aluminum engine components. *nlm01/10/2000
09029704/25/1997519602.4l crankshaft/camshaft timing. *tw07/17/1997
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM
25029810/23/1998602881Subject regarding i/m ( inspection maintenance ) testing - obd ii carb readiness monitor information. *yc01/20/1999
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL
18019801/16/1998600491Upstream 02 sensor shorted to voltage along with possible symptoms of sagging/hesitation or rough idle. *ak05/18/1998

Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE AND ENGINE COOLING
03/07/2006167000803/20/2001
 Tl*the contact owns a 1996 chrysler sebring. while driving at an unknown speed, the engine warning light illuminated on the instrument control panel. the vehicle then immediately stalled. several minutes later, the vehicle restarted. the dealer replaced the cam shaft sensor and the battery. the vehicle failed an emissions test due to smog. the dealer reprogrammed the pcm. on february 21, 2008, the vehicle had a second emissions test and failed again due to smog. the failure mileage was 167,000 and current mileage was 204,083.
09/15/200328000
 On the engine i had the pulley on the timing belt come apart and just last month i had the head gasket start to leak from the back. timing belt 28,000 head gasket 37,500. i have had to replace all 4 tires that where on the car. all by 29,000 miles--some earlier and then later. the brakes were replaces at the same time as the timing belt pulley. i knew they needed replacement and had an appointment to get them replaced when the timeing belt went out. it is a 1996 but i only have 37,500 miles.
11/15/200246805
 2.4 head gasket. exhaust manifold. mileage illumination. popping noise front suspension. rattle rear suspension, poping when lft door glass window put up.low fuel lite . car only has 46805 miles when you can read mileage
ENGINE AND ENGINE COOLING - COOLING SYSTEM
01/06/20011
 The water pump was leaking and was replaced. nlm
107/01/1996
 Wrong anti-freeze installed at factory, system flushed, however consumer has concerns over future heater core corrosion.
ENGINE AND ENGINE COOLING - COOLING SYSTEM - RADIATOR ASSEMBLY
05/01/2001304/01/1998
 Radiator: the whole inside of the pipes; hoses; radiator is rusted. every time i get an oil change i must get my radiator flushed and the coolant is completely rust color. it takes about 6 flushes for it to be clear again. this is abnormal for a car with only 86000 miles on it. i want all the hoses and radiator replaced free of charge. convertible top: all the seems have come unstitched...i've had to glue them with special glue. the edging around the windows leaks. this should not happen!
06/01/199812/01/1997
 After replacing head gasket, i now have rust deposits in the radiator fluid. the window in back falls with a thump when put down, and the brakes constantly squeak. my dealer told me there was a national back order on head gasket replacement parts, and that he had a whole parking lot waiting to be repaired. *ak
ENGINE AND ENGINE COOLING - ENGINE
07/31/2003290001004/03/1999
 Problems with my 1996 chrysler sebring. it goes thro tons of oil, i keep having to add oil to the car, everything has been breaking on it. now it periodically stalls out non stop. there is only 85k miles on the car and it should not be having these problems. i have put in thousands of dollars into this car for repairs. it was under warranty by chrysler and i took it in for the oil issue and they said they saw no problem, that warranty ran out and my extended one kicked in and they said it had oil leaks and kept 'fixing' them. once that warranty ran out they changed their story to 'the engine is consuming the oil, that's not under warranty'. meanwhile i am left with a horrid car that wont run. *ph
1
 While driving, consumer smelled oil burning which seemed to be coming from the engine, vehicle was serviced and technician noticed that engine head gasket needed to be replaced.*ak. consumer stated oil was leaking from the head gasket.*jb
10/13/2000111/20/1998
 Front suspension would wearout excessively. front wheel bearings had to be replaced. also, lower left ball joint/ outer tie rod end/ sway bar link, and bushings were replaced by mechanic. in addition, head gaskets were leaking water and oil, and they were replaced.*ak *slc
12/01/20002
 Engine head gasket failure and automatic transmission failures at 75,000 miles. dealer / manufacturer were notified at this time. *ak
05/03/2000
 Ongoing oil leakage; vehicle taken to an independent repair shop. mechanic informed consumer of a blown head gasket. manufacturer notified, and informed consumer that vehicle was out of warranty, and nothing could be done. feel free to provide further details. *ak
102/01/1999
 Carried my car in for an oil leak--was told by two different mechanic s@two different shops-- oil was leaking through head gasket--both told me they had seen a lot of the same designed cars with this same problem--the car has never ran hot--one guy had the same model as mine come into his shop on the same day as mine with the same problem. *ak
05/05/1998101/01/1997
 Engine head gasket started leaking. surprised to find out that the dealer could not fix the car right away as the head gasket was not available because it was being re-designed. found several other people with the same problem plus the ntsa site reports that chrysler has designed a multiple layer head gasket to solve thisproblem. owners should be re-imbursed for the cost to fix this problem. *ak
11/03/199910/01/1996
 Head gasket between head & engine block leaking oil excessively. mechanic says is a common problem for chryslers due to aluminum head, bad design & cast iron engine, (these 2 metals are not compatible). feels chrysler should recall this because dealerships know of this problem because service managers know this is a growing problem and our having noted several complaints throughout this website.
03/10/19991
 Head gasket failed. mjs
03/03/1999
 Engine head gaskets failed, causing oil leak. dealer contacted and remedied problem. also, when oil is changed and filled , the dip stick shows 1 quart of oil less than the actual amount, causing consumer to be unaware of exact amount of oil in the gas tank. problem still exists. provide further information. *ak
04/15/1997
 Vehicle has been leaking oil for more than a year. dealer told that engine head gasket has a leak. also, the brake rotors and pads are being changed every five months, there is no warning signs the brakes would suddenly begin to grind. in addition, the convertable top has been flying off, and now leaks air and water if it rains. *ak
05/01/199705/15/1997
 Replaced warped front brake rotors/pads. in addition, rear main seal malfunctioned/vc boot cover flew off/ fuel injections dirty and mirror switch failed. *ak
04/02/19971
 Serpentine belt failed causing noise on acceleration.
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE
01/15/2002
 Vehicle stalls intermittently, mostly when slowing down and using electrical part, such as power windows. dealer replaced fuel pump, but it did not remedy the problem. *ak
02/15/2002
 Engine blewout and vehicle became inoperable. contacted dealer, and dealer was not willing to do anything.*ak
01/23/2002111/01/1997
 This is the fifth engine in the raleigh area that has had this failure between 60000 and 80000 miles, it is similar to the failure noted with the similar neon engine, and a technical bulletin has been released. *ak
10/01/200020
 Vehicle stalls at any speed and at any time. vehicle was at dealer's 20 times. cannot remedy problem. *ak
09/01/1998109/18/1997
 Consumer has had several problems with vehicle. brakes do not work, they grind and the pads keep wearing and have to be replaced, dealer stated the problem was with the calipers. water is leaking into the vehicle due to sunroof being cut too short during recall 99i004, consumer feels there might have been previous problems with water leaking due to a rusted fuse. speedometer does not work. there is a transmission leak. air conditioner does not work. engine light is illuminated. windows still don't work properly. mirrors do not work properly after recall 97v015. vehicle gets poor gas mileage, dealer stated the spark plugs were burnt and fouled, spark plug wires were breaking down and arcing in tubes causing a build up in the throttle body. *slc
08/01/1998206/01/1996
 No summary
07/01/199905/01/1999
 No summary listed for above vehicle. *ak
01/01/19982
 Engine leaking oil due to faulty cylinder head, one year later the leak redeveloped. nlm
01/27/19981
 Vehicle stalled on the road and then wouldn't restart. nlm
 Engine stalls after being driven for a while. dealer cant find the cause. *ak
02/01/1997
 Blown head gasket after only around 54,000 miles - mechanic said that the car shouldn't suffer from such problems at such a young age. chrysler corporation notified but refused to help saying the car is out of warranty. in addition, the car suffers from significant engine noise when idling and the air conditioner just went out. while i understand that the car is out of warranty, i am very disapointed in the quality of chrysler's product and the company's unwillingness to stand by their automobiles.
 When vehicle is shifted into gear it makes a clunking noise, and will not go into gear. also and oil is leaking. the dealer has been notified. *ak
04/06/19991511/01/1996
 Car won't run or idle at low speed or at a stop in gear. replaced cap, rotor, plugs, no change. dealer troubleshot for seven hours and replaced the ais motor and cleaned heavy carbon out of the intake. dealer told us to drive the car around to allow the cleaner to remove the carbon in the intake. extremely dangerous task. the car's performance has not improved. dealer suggests replacement of the pcv valve. remedy seems suspect.
09/09/199722
 When driving and applying the brakes they are soft but the brakes make a loud noise. consumer had the vehicle in for service fourteen times. when driving vehicle and decreasing power, the vehiclee will stall and die out. vehicle was repaired 6 times. the consumer was driving to work and the vehicle shut down 22 times. vehicle will be back in the shop. *ak
08/11/19981
 Consumer was approaching a traffic light applied brakes when the pedal traveled to the floorboard, resulting in a collision. twenty seconds after the collision the vehicle caught on fire in the engine compartment, cause of the fire undetermined. please provide any further details. *ak
03/01/199803/19/1996
 Engine rear main oil seal failed. also rear trailing arm failed.
 At 55 mph the engine shuts down or stalls cause unknown. dealers cannot identify the problem. please give any further details. *ak
07/27/1997307/16/1996
 Doing hwy speed (60-65mph) when vehicle suddenly died out. let vehicle sit for a while & would be able to restart. took to dealer & could find nothing wrong. *ak dealer at first dealer stated that the fuel pressure was low possibly due to a faulty fuel pump, however later dealer stated that dirt and water in gas caused problem, another dealer stated that it was impossible to be able to even drive 200 miles on a contaminated tank of gas, however current dealer insisted this was the problem and that consumer would have to pay for repairs, dealer removed fuel tank, installed new fuel pump, replaced fuel filter, and reinstalled new tank. *slc
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM
11/15/200246805
 2.4 head gasket. exhaust manifold. mileage illumination. popping noise front suspension. rattle rear suspension, poping when lft door glass window put up.low fuel lite . car only has 46805 miles when you can read mileage
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL
03/12/20002
 Oxygen sensor failure, second replacement needed within a year. repairs being made at dealer. feel free to provide any further details on this matter. *ak
10/08/199906/01/1996
 Emission complaint related to possible o2(oxygen )sensor: defect:my vehicle has recently been emitting a sulphur smell from the exhaust and the 'check engine light' has remained on. when i took the vehicle into the dealership(to correct recall notification 827) the service department stated i needed a new o2(oxygen) sensor to correct my problems with the exhaust. moreover,the dealership stated the problem with the exhaust was the reason the 'check engine light' remained on. i have done research on the internet and have checked with other owners of chrysler sebrings and the majority of them have also had to have this o2(oxygen) sensor replaced. i believe the ntsa should investigate a possible recall related to the o2(oxygen) sensor in the 1996 chrysler sebring lxi. *ak