Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| OTHER | |||
| 03/18/2005 | 95000 | 3 | |
| This complaint relates to a 1998 chrysler seibring convertible. the vehicle has two horns. during warranty, one horn failed and the manufacturer replaced it. the dealer said they fail a lot. after warranty the other horn failed. i paid to replace it. the dealer indicated they failed frequently. at 9x,xxx miles the fuse in the horn/power outlet blew. dealer diagnosed it as a failure of the horn circuit in the steering column requiring replacement of the air-bag assembly -- cost with installation in excess of $800. vehicle has been without horn awaiting parts for more than a week. the horn is a critical piece of safety equipment and must be simple and cheap to repair when broken. by linking the horn circuit through the airbag, chrysler has made it neither cheap nor easy. many people will have to operate their vehicle without a horn since they won't have the $800+ to make what should be a few dollar repair. shame on chrysler for making the horn circuit this way. shame on you for tolerating horn failures that cost $800 to repair during the prime and useful life of the vehicle. | |||
| 10/15/2003 | 0 | ||
| The paint is disappearing on the spoiler, trunk, top, quarer-panel and now the hood of my black 1998 sebring. mirrors are dulling. dealership offered to pay $600 after we have the car painted and take it back to them. this will not cover the expense of a quality paint job (that we paid for when we bought the car). estimate to fix visible damage (excepy hood) was $2404, but unless the car is resurfaced the paint will fail again. | |||
| 03/15/2003 | 0 | ||
| Don\\\'t know exact dates but had window trim repaired for leaking on left and right side windows and interior covers under door handles replaced for peeling away under orig. warranty. called dealership w/i 10 mos. because same problems came back and was told that i would be responsible for all costs (including rental car) and then i could submit my claim to see if i would even be reimbursed. car now has approx. 65,000 miles and took it to be diagnosed since i purchased a 75,000/7 yr. extended warranty. paid $75 for diagnoses and approx. $30 for rental car and am still told \\\tough luck\\\ on my repairs and that i am responsible even though they have been repaired previously. oh, and come to find out if i had been informed correctly the first time that my repairs would have been covered because they are warrantied for twelve months!! of course i relied on an answer from an employee at chrysler/jeep in southfield, michigan and since they misinformed me i am sol. i have also gone \\\'round and \\\'round with chysler customer service and they have been very unhelpful. | |||
| 04/15/2003 | 35000 | ||
| Paint fade on trunk and roof of a black 1998 sebring lxi | |||
| 09/01/2001 | 2 | 08/01/2001 | |
| Cruise control from purchase didn't work, salesman told me i needed to be traveling 55 mph for it work. turned out, it was broken, cost me $100 to repair. one month after purchase, car dead, turned out it needed a batery. dealership paid the cost. 2nd month after purchase, check enging light came on, car running sluggish and popping noise, turned out i needed a spark plug. i requested they change them all. they wouldn't. 3 months after purchase check enging light on again, car running very sluggish, popping noise again, filled up with gas, car wouldn't start, had to have it towed it. this is rediculous. i want to file a lemon. law. i can't afford a $400/mo paymnet and pay for my car to be repaired on a monthly basis. what can i do?*ak | |||
| 06/01/1999 | 05/01/1998 | ||
| The mat on the dirver's side became caught in the steering column base. the mat started to move and caused diffculty with controlling the car while turning a corner. i was able to pull off of the road after completing the turn and pull the mat back out. the binding off of the mat had to be removed by the service dept. at the dealership. i was told there was nothing they could do to cover the steering column to prevent it from happening again. | |||
| 07/28/1999 | |||
| Floor mat goes up the universal joint. it frays and it pulls the floor mat. driver not able to steer.consumer has contacted dealer and manufacturer. *ak | |||
| 07/05/1999 | |||
| Floor mat raised up under the gas pedal. there is a bolt from steering on the bottom to the floor. the bolt got caught on the floor mat which didn't allow it to turn. *ak | |||
| 05/20/1999 | |||
| Rmps will rev up, and engine check engine light will come on . the dealer has replaced steering pump and switch. the dealer has been having trouble duplicating the problem. the power steering rack has been replaced and light has not come back on but vehicle performance has not improved. manufacturer has been notified. *ak | |||
| 07/22/1998 | |||
| Floor mat on the driver's side pushed up under the gas pedal and became entangled with the steering column universal joints that pierce the firewall, binding vehicle control. the dealer just repositioned the floor mat. *ak | |||
| 04/03/1998 | |||
| When driving and turning the floor mat gets caught in the bottom of the steering column because there is no boot surrounding the steering column, which makes it impossible to turn. also, the steering locks up. dealer says that it is just the way it's made. *ak | |||