Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
11/16/20121320001
 There was a recall that began on january 28, 2011 for bad ball joints. i bought the car in dec 2010 in between recalls 2009 -2011. never got a recall notice for this. on november 16 th 2012 my ball joint broke my car went out of control almost hit two phone poles had my family in the car. likely we were not hurt or killed. chrysler needs to step up and fix my car for putting bad ball joints on it . this is not the first time there was a recall on this in 2001-2009-2011 can you please help me to have chrysler fix my car. *tr
11/16/2012132000
 There was a recall that began on january 28, 2011 for bad ball joints. i bought the car in dec 2010 in between recalls 2009 -2011. never got a recall notice for this. on november 16 th 2012 my ball joint broke my car went out of control almost hit to phone poles had my family in the car. likely we were not hurt or killed. chrslyer needs to step up and fix my car for putting bad ball joints on it . this is not the first time there was a recall on this in 2001-2009-2011 can you please help me to have chrsyler fix my car
11/16/20121320001
 There a recall on 10-13-2009 for bad ball joints. i bought the car in 12-2010 never got a recall notice on ball joints. on nov-16-2012-we were driving with my 9 yr old and 10 year old with no warning the ball joint broke on driver side wheel . car went out of control we almost hit two phone poles the car went into a field. the wheel is now hanging off car not driveable. nobody was hurt it could of been worse. will chrysler still have honor this recall to fix my car being the recall was 3 yrs ago if i knew there was a recall i would of had this fix. *tr
11/16/2012132000
 There was a recall that began on january 28, 2011 for bad ball joints. i bought the car in dec 2010 in between recalls 2009 -2011. never got a recall notice for this. on november 16 th 2012 my ball joint broke my car went out of control almost hit to phone poles had my family in the car. likely we were not hurt or killed. chrslyer needs to step up and fix my car for putting bad ball joints on it . this is not the first time there was a recall on this in 2001-2009-2011 can you please help me to have chrsyler fix my car
11/16/2012132000
 There a recall on 10-13-2009 for bad ball joints. i bought the car in 12-2010 never got a recall notice on ball joints. on nov-16-2012-we were driving with my 9 yr old and 10 year old with no warning the ball joint broke on driver side wheel . car went out of control we almost hit two phone poles the car went into a field. the wheel is now hanging off car not driveable. nobody was hurt it could of been worse. will chrysler still have honor this recall to fix my car being the recall was 3 yrs ago if i knew there was a recall i would of had this fix
08/16/200492500
 Tl-the contact owns a 2000 chrysler sebring. the motors on the windows for the driver and passenger side has stopped working. the windows will not come down they are stuck in the up position. the steering wheel has a shorts circuit in it. it sends shock waves when you touch the steering and getting ready to drive. the passenger side air bags cover has move where you can see the air bags in the instrument panel. this has caused the instrument panel to shift to the point the air bag can deploy at any time. no passenger is able to sit on the passenger side for fear of the deployment of the air bag. the vehicle has been taken to the dealer over thirteen times for all these failure and was told there are no recalls. the repair cost over $3,000. the manufacturer was contacted and informs him there was nothing they can do and there are no recalls. the vehicle has not been repaired. the failure mileage was 92,500....mw
STEERING - HYDRAULIC POWER ASSIST - PUMP
103/25/2000
 Consumer states power steering pump was replaced.*jb
STEERING - HYDRAULIC POWER ASSIST SYSTEM
03/08/20010
 Consumer was driving about 60 mph and lost control of vehicle, hitting another vehicle, and flipping off road. upon impact, neither air bag deployed.*ak
STEERING - LINKAGES - TIE ROD ASSEMBLY
05/11/200728000
 Tl*the contact owns a 2000 chrysler sebring. while driving between 45-50 mph, the contact heard a loud rattling noise coming from the front end of the vehicle. unexpectedly, the vehicle began to steer in one direction without assistance. the contact was required to exert greater force to turn the steering wheel. the vehicle was pulled over to the side of the road and resumed normal operation. the vehicle was inspected and repaired by a certified mechanic, who stated that the failure was related to the tie rod ends. the tie rod ends were replaced on two separate occasions and recently failed. in addition, the contact heard a loud noise coming from the transmission when accelerating. the vehicle has not been repaired. the failure mileage was 28,000 and current mileage was 65,700.
STEERING - RACK AND PINION
03/11/2001111/01/1999
 Could not turn left, only right. diagnosed with broken gear in rack & pinion. entire rack & pinion needed to be replaced. *ak