Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
AIR BAGS - FRONTAL
00V306000DAIMLERCHRYSLER CORPORATIONfrom 09/12/2000 to 09/15/2000V (Vehicle)41910/19/2000MFRCHRYSLER GROUP LLC10/12/200010/24/2000
Defect SummaryVehicle description: passenger vehicles. passenger air bags were built with suspect aluminum extrusion sections which may not retain the air bag door during an air bag deployment event.
Consequence SummaryA separated air bag door could injure a vehicle occupant.
Corrective SummaryDealers will replace the passenger side air bag.
NotesOwner notification began october 19, 2000.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-992-1997. also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS
08270009/29/20006092304Subject regarding non-deployed airbag handling procedures. *tt12/04/2000

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
02/28/2013
 I was going down 250 at 40 mph and a woman stopped in front of me not giving me enough time to stop and i rear-ended her. the front drivers side was smashed and the airbag did not deploy. i was taking to the emergency room with injury to my back and head.
11/28/2012890211
 Started the vehicle and the air bag light lite up and i heard a chime, after about 15 seconds it went off and then kept repeating this cycle. *tr
11/28/201289021
 Started the vehicle and the air bag light lite up and i heard a chime, after about 15 seconds it went off and then kept repeating this cycle
05/11/2011136000
 Tl* the contact owns a 2001 chrysler sebring. the contact was driving approximately 30 mph and the air bag warning indicator began to illuminate. the warning indicator remained illuminated until the engine was turned off. in addition, the cruise control and horn failed to operate. the vehicle was taken to an independent mechanic, who stated that the failure was due to a defective clock spring and could result in the air bags not properly deploying. the manufacturer was not made aware of the failure. there was a technical service bulletin, item number 082700, pertaining to the air bag failure. the approximate failure mileage was 136,000.
05/11/2011136000
 Tl-the contact owns a 2001 chrysler sebring. the contact was driving approximately 30 mph and the air bag warning indicator began to illuminate. the warning indicator remained illuminated until the engine was turned off. in addition, the cruise control and horn failed to operate. the vehicle was taken to an independent mechanic, who stated that the failure was due to a defective clock spring and could result in the air bags not properly deploying. the manufacturer was not made aware of the failure. there was a technical service bulletin, item number 082700, pertaining to the air bag failure. the approximate failure mileage was 136,000. sm.
05/11/2011136000
 Tl-the contact owns a 2001 chrysler sebring. the contact was driving approximately 30 mph and the air bag warning indicator began to illuminate. the warning indicator continuously remained illuminated until the engine was turned off. in addition, the cruise control and horn failed to operate. the vehicle was taken o an independent mechanic who stated the failure was contributed to the defective clock spring which could possibly cause the air bag not to deploy properly. the manufacturer had not been notified of the malfunction. there was a technical service bulletin number 082700 pertaining to the air bag. the approximate failure mileage was 136,000. js
07/28/2011109000
 Tl- the contact owns a 2001 chrysler sebring. the contact noticed that the air bag warning light was illuminated on a consistent basis. when the horn was engaged it failed to function. the vehicle was inspected by a dealer who advised her that the clock spring failed and needed to be replaced. the vehicle was repaired for the clock spring. the failure and current mileage was approximately 109,000. the vin was unavailable. rvk
07/28/2011109000
 Tl-the contact owns a 2001 chrysler sebring. the contact stated that she noticed that the air bag warning light has been illuminated on a consistent basis. also that when trying to push on the horn it wouldn't make any noise. the vehicle was inspected by a dealer and they advised her that the clock spring had failed and needed to be replaced. the vehicle was repaired for the clock spring. the failure and current mileages were approximately 109,000. the vin was unavailable. tb
02/09/2007970001
 Bought used in 2007 sebring 2001 at 87k miles. at round 95k, while pulling out of parking space, heard cracking noise in steering wheel..resulting in no horn, air bag light cont illuminated so can't tell if there's a problem, and no cruise control. took car to private dealer and diagnosed clock spring, but chrysler says its not under recall protection any longer!!! crazy, i know! also, since purchase have many probs with electrical dash probs ie flashing on/dimming and radio just turning off...also not covered! and had strange humming noise since purchase while driving...finally found out what it was and had to replace both front hubs. all of these safety issues seem to be a continuing prob with other drivers as per the complaints i've read here at least as far back as i read (thru 2006). why is chrysler not being made to rectify at least the air bag (clock spring) issue they already admitted to???? really kind of the same thing with the elect issues too, but i kind of understand poss issues with that after so many miles. would really like help/advice on how to make chrysler take responsibility for that expensive clockspring/air bad issue. *tr
05/04/200964000104/26/2006
 Tl*the contact owns a 2001 chrysler sebring. the contact took the vehicle to a repair shop to have the shock absorber replaced and the mechanic noticed that the air bag light was illuminated on the instrument panel. the day before, the contact made a right turn in the vehicle and heard a crackling noise accompanied by the air bag light illuminating. the failure and current mileages were 64,000. updated 9/3/09 *cn the consumer stated chrysler authorized the repair to replace the clockspring, but she was charged $155.00. updated 09/04/09.*jb
08/13/200663800107/09/2004
 Clockspring: i have a 2001 chrysler sebring and my airbag light is illuminated, therefore my airbag will not work. my horn and cruise control will not work either. *jb
09/16/200560000109/16/2001
 I had to slam on my brakes and had a passenger in the car with me. nothing deployed...but the airbag light came on the next day...well i took it to dinovos and they said the passenger seat belt pre tensioner was open...cleaned it and greased it and the light went off...if i was in an actual wreck..would i have had an airbag..that is the question of the day.*jb
310001
 When the vehicle hit a dip in the road the drivers and passenger side airbags deployed. *nlm
08/21/20021
 Consumer states while driving at 40 mph the consumer ran off the road and flipped the vehicle several times and none of the front or rear air bags deployed. contacted dealer. please provide further information.*jb
07/01/2001204/01/2001
 The gray coating to the air bag cover started peeling two months after i bought the car. i brought it in to get fixed and the dealership replaced the wrong part. the person who replaced the wrong part damaged that part (steering wheel) and they had to replace both parts again. i finally got both parts replaced 8/01 and the air bag started peeling again three weeks later. there is an obvious defect in the material.
AIR BAGS - FRONTAL
07/21/200962299102/19/2002
 Tl*the contact owns a 2001 chrysler sebring. while at a stop light, the passenger side air bag suddenly exploded and shattered part of the windshield. the vehicle was taken to the dealer and they stated that the entire air bag needed to be replaced. there were no injuries. the current and failure mileages were 62,299. updated 08/28/09. *lj updated 08/31/09.*jb
05/14/200795195403/15/2001
 Heard something rip or break inside steering wheel when pulling out of a parking space, followed by the air bag light turning on. no problems with steering, but fear a costly repair for the air bag and or clock spring mechanism. had to replace hub bearings 3 times. *ak
02/08/200665000106/06/2003
 My wife was in a frontal crash with enough impact to nearly push the engine into the passenger compartment. the car was totaled by the insurance company. the air bags never deployed. i believe this was defective equipment or design. i do have digital pictures that show the extent of damage. *jb
09/05/20041
 Driver was involved in a frontal collision. upon impact both frontal air bags failed to deploy. driver sustained minor injuries. the vehicle was towed to the dealer for inspection. *ak
09/09/200329740106/08/2002
 Airbag/clockspring failure. was in front end crash at 25-30mph and airbags did not go off. this was on 06-26-04 got the car fix at earnhardt auto body a five star dealer. on 10-09-04 the airbag light came on. so i took it back they said they would call my insurance to see if they would cover the work. they would if it was from the crash. the computer showed no error code so i had to pay. body shop said they can't fix i would have to take to service.but the tech at body said it was a bad clockspring. so on 10-11-04 i took to service and they told me they would have to do a diagnostic which i had just paid for at there body shop. i told them this but this did'nt matter.but i need my car getting to work. so i let them keep it for a diagnostic. a few hours later they called and said it was a bad clockspring and it would cost about $481.00. because my warranty was up in time not miles. was up by abot a month and week or two. i ask them if this was a safety concern and they no. call for more info on this story.*ak
10/11/2003240002
 While driving approximately 30 mph brake pedal fell apart, causing vehicle to hit a temporary concrete wall in a construction zone. upon impact, front air bags did not deploy. driver sustained minor injuries to the head and arms.*ak the rubber grip on the brakes popped off when brakes were applied. consumer noted the air bags were a design flaw since they didn't deploy even though there are two sensors. vehicle has been repaired. (father on behalf on son). *ph
250001
 Consumer's vehicle was involved in a front end collision while driving at 20 mph and the front air bags did not deploy. there was no indication or warning that there was a problem with the air bags before the collision. *ak *ph *nlm
10/02/2002
 Consumer states that while driving at 30 mph the consumer hit a pot hole in the road and with out any warning the two front air bags deployed, the passenger side air bag went throught the windshield glass. mr
07/03/2002
 Vehicle was involved in a frontal collision oat 40 mph and neither air bag deployed. dealer and manufacturer were not notified at this time. feel free to provide any further information.*ak
12/11/20011
 Driver's airbag did not deploy in front end collision.*ak
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
06/24/2005405/07/2002
 December of 2002 - rear window defogger quit. wire connector came loose from rear window. could not be repaired. window had to be replaced to fix problem. may of 2004 - air bag indicator came on and chime sounded. sensor or some sort replaced at an expense of over $300.00 june of 2005 - repeat or above problem. appointment to bring car in for servicing on june 28th. june of 2005 - repeat of rear window defogger. item has not worked for months. i have run a report on mycarstats.com and have found both of these problems with other owners of this model. appears we have a problem here. i should not have had to pay for the air bag problem the first time and i certainly shouldn't have to pay next week when i bring it in for servicing.