Consumer Complaints


Fail datemilesoccurencesPurchase date
WHEELS
11/20/200645000106/15/2003
 Dt*: the contact stated there was corrosion on the inner part of the rim which caused the tire to become deflated completely. the service dealer and manufacturer were not contacted.
03/20/2004600103/05/2004
 Vehicle - 2004 chrysler sebring convertible, limited delivered new - november 2003 purchased used - march 2004, 600 miles on vehicle, original owner deceased, purchased from estate the vehicle has a vibration problem between approximately 45 - 60 mph. it has been serviced by a chrysler dealership five (5) times and by a goodyear company owned distributor three (3) times. the tires have been force balanced several times and then replaced with new goodyear assurance comfortread tires. these tires have been force balanced several times by both chrysler and goodyear with no acceptable level of positive impact towards resolution. the vibration continues to date. is there a vibration problem in all such vehicles? we have been unable to resolve this vibration. the vibration continues with the vehicle engine turned off and the car coasting in neutral. in this condition, the vibration can be felt all the way down to a speed of approximately 35 mph. *nm
WHEELS - RIM
08/13/200972300
 Tl*the contact owns a 2004 chrysler sebring. while driving approximately 20 mph downhill, the contact heard a loud clunking noise outside of the vehicle. the vehicle stopped without warning. the contact pulled the vehicle over near the sidewalk and noticed that the front passenger side tire was detached from the vehicle. there were no injuries. roadside assistance was called to the scene and the vehicle was towed to an independent mechanic. the technician stated that the failure was contributed to the cv joints, axle, and rim. the vehicle was repaired. the failure and current mileages were 72,300.
10/18/200522000310/18/2005
 Tl*the contact owns a 2004 chrysler sebring coupe. while driving 15 mph, the contact heard a thumping noise in the vehicle. the dealer stated that there was a bubble inside the two passenger side tires and driver side rear tire. the dealer stated that the failure was caused by the rim and not a defect. the tires were replaced two times. the vin, engine size, and number of cylinders were unknown. the failure mileage was 22,000 and current mileage was 60,000. updated 02-04-08. *kb the consumer stated failure after 60,000 miles once replaced. updated 02/04/08 *tr