Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | ||||||||||||||||
| 09E056000 | QUALIS AUTOMOTIVE LLC | E (Equipment) | 5787 | 11/09/2009 | MFR | CHRYSLER GROUP LLC | 10/09/2009 | 10/13/2009 | ||||||||
| Defect Summary | Qualis automotive is recalling certain aftermarket ball joints sold for use on certain passenger vehicles. the socket may have been excessively hardened which could cause it to crack near the retaining ring groove allowing the ball stud to separate under impact load. the subject ball joints were sold as four part numbers, d10945, d10946, g10945, and g10946. the affected control arms, d10945 and d10946, are stamped with the following dates on the ball joints: 134308, 135708, 100109, 102709, 104109, 105509, 107609, 108909, 110309, 113209, and 116609. the g10945 and g10946 are the same part as the d10945 and d10946 respectively. they are labeled differently depending on the aftermarket customer. | |||||||||||||||
| Consequence Summary | Separation of the ball stud from the socket of the ball joint housing would allow the control arm to collapse and the wheel to fold in causing loss of steering control, possibly resulting in a crash. | |||||||||||||||
| Corrective Summary | Qualis automotive will replace the ball joints free of charge. the safety recall began on november 9, 2009. | |||||||||||||||
| Notes | This recall only pertains to aftermarket ball joints and has no relation to any original equipment installed on vehicles produced by chrysler.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 08/22/2008 | 130000 | 1 | |
| I have a 2005 chrysler sebring i have owned for 2 years now in 2008 i was driving and heard a loud pop and a thud i got out and noticed that the rear strut mount shattered and the strut was loose so i drove it home and called the dealer they said there is a back order on them due to the constant failure of these so i was able to get 2 from their partner dealership someone instead of fixing their car they traded it in er something to that is what i was told so i put them on, now its 2009 dec 23rd i changed the rear struts and front due to the car having 171,000 miles on them i took the good mounts off that i had just purchased a little over a year ago and they are showing signs of wear also but i threw them on since they was better then the ones i just bought with the new struts from a junk yard i would like you guys to look into this matter its a common problem with these cars dating back to 1999 or 2000 its all over the internet when they first shattered i contacted chrysler about this matter and got hung up on several occasions when i told them the issue is all over the net about the same problem i do have old parts that was replaced in 2008 and the ones off of the used struts that i just purchased i have alot of friends that have a sebring or have had one and they complain about the same issues if it wasn't a issue why was the strut mounts in 2008-2009 always on back order and dealerships could only get a limited # of them per month due to the problem. *tr | |||
| SUSPENSION - FRONT | |||
| 04/02/2010 | 48000 | ||
| Exhuast system crack, second time in two years. break problems | |||
| 10/10/2005 | 33403 | 1 | |
| Purchased 2002 chrysler sebring in 2005. car was making grinding sound a couple of months later from front passenger side tire or shock. dealer replaced steering gear and tie rods. one month later, dealer again had to replace same parts. four months later, while driving on interstate, entire upper ball joint came apart causing complete loss of steering. dealer replaced upper ball joint and control arm on passenger side. less than two years later, lower control arm and ball joints disintegrated. dealer refused to repair or warranty. *tr | |||
| SUSPENSION - REAR | |||
| 08/22/2008 | 130000 | 1 | |
| I have a 2005 chrysler sebring i have owned for 2 years now in 2008 i was driving and heard a loud pop and a thud i got out and noticed that the rear strut mount shattered and the strut was loose so i drove it home and called the dealer they said there is a back order on them due to the constant failure of these so i was able to get 2 from their partner dealership someone instead of fixing their car they traded it in er something to that is what i was told so i put them on, now its 2009 dec 23rd i changed the rear struts and front due to the car having 171,000 miles on them i took the good mounts off that i had just purchased a little over a year ago and they are showing signs of wear also but i threw them on since they was better then the ones i just bought with the new struts from a junk yard i would like you guys to look into this matter its a common problem with these cars dating back to 1999 or 2000 its all over the internet when they first shattered i contacted chrysler about this matter and got hung up on several occasions when i told them the issue is all over the net about the same problem i do have old parts that was replaced in 2008 and the ones off of the used struts that i just purchased i have alot of friends that have a sebring or have had one and they complain about the same issues if it wasn't a issue why was the strut mounts in 2008-2009 always on back order and dealerships could only get a limited # of them per month due to the problem. *tr | |||