Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL/PROPULSION SYSTEM | |||
| 03/13/2013 | 92389 | ||
| I purchased the vehicle listed above in 2011 at city auto plaza while under warranty. the vehicle served my purpose as it was for work and now school only fuel effientient. about 6 or 7 months ago i began to experience an itermittent problem with vehicle it would crank but not start. i would hasve the vehicle towed to my local mechanic and not faulty codes were discovered. this happened about three or four times until frustrated i parked the vehicle around the first of february 2013 and used my other vehicle for school. the other day i decided to have the vehicle looked at by another local dealership near my home not the chrysler dealership were purchased my dealing with the dealership folks are not positive or benefitial to me. the mechanic at buddy rays auto care in canon city checked the vehicle and traced the problem to a connection wiring system that was attached to the fuel pump. from their explanation the vehicle was in danger of catching fire if this problem persisted. i contacted my local dealership in an attempt to report this matter and they have not assisted telling me instead that the car had to be in their shop. because of the danger posed by this problem i have had the vehicle repaired at a cost of 765.00 dollars to replace the fuel pump, and wiring connectors plus labor. my concern for this car having less than 100,000 miles in my opinon should not have face this type of malfunction in the fuel and electrical system. | |||
| 10/19/2012 | 88901 | 1 | |
| I had been experiencing stalling problems and after ruling out other potential causes, i discovered that the electrical plug connecting on top of the fuel pump was shorted out causing a large hole burned into the sealed plastic top of the pump, when the connection was pulled from it contacts i discovered that it was saturated with fuel. i contacted a mechanic and he stated that this was caused by the fuel pump drawing to many amps therefore causing the small connectors to melt down because of the heat, he advised that this has happened in several sebrings as well as dodge caliber models, at this time chrysler has no recall and the only way to fix this issue is to purchase and install a new fuel pump at a price of nearly 700.00 dollars. the mechanic stated that in time the fuel would have ignited due to the open electrical circuit. *tr | |||
| 10/19/2012 | 88901 | ||
| I had been experiencing stalling problems and after ruling out other potential causes, i discovered that the electrical plug connecting on top of the fuel pump was shorted out causing a large hole burned into the sealed plastic top of the pump, when the connection was pulled from it contacts i discovered that it was saturated with fuel. i contacted a mechanic and he stated that this was caused by the fuel pump drawing to many amps therefore causing the small connectors to melt down because of the heat, he advised that this has happened in several sebrings as well as dodge calibur models, at this time chrysler has no recall and the only way to fix this issue is to purchase and install a new fuel pump at a price of nearly 700.00 dollars. the mechanic stated that in time the fuel would have ignited due to the open electrical circuit. | |||
| 07/04/2012 | 148000 | ||
| Fuel pump conector melted though at the gas station after a fill up. the car started but imediately stopped. failed to start after that. after a tow the rear seat was removed and the fuel pump conector removed. the conector when removed still contained the pin that should have been molded into the fuel pump. fuel rushed out of the conector, felt very lucky it was gas and not fumes. if the tank had not be full a fire would have been inevable based on the melted black plastic on the fuel pump. | |||