Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
09/03/200567000108/06/2002
 Right front wheel broke off. *nm
05/15/2003210/01/2001
 The consumer stated when driving at 50 mph or over, when the vehicle hit a bump or pot hole, the vehicle jumped into the next lane, the vehicle was taken to the dealer twice, and they could not duplicate the problem. *ak *ts *jb
05/27/200310000103/28/2002
 When the vehicle hit a bump in the road it swerved uncontrollably. the dealer indicated the factory installed wheels and tires were the problem. the manufacturer suggested the dealer change the steering and realign the wheels. * ak *nlm *jb
05/05/200204/13/2002
 My 02 ram qc 1500 4x4 gets unsettled when hitting uneven pavement/bumps, especially in the middle of a turn. you need to make sure you have both hands on on the wheel or you might find yourself in the next lane.
 Consumer called complaining about having problems with the alignment. consumer also stated that the vehicle will not go straight. dealer was contacted and stated that the aligment had problems. also stated that has problems with the clockspring and it has been replaced four times. mr
08/01/20021
 While traveling on the highway there is bumping and knocking noise coming from the rear end of the vehicle. the dealership is aware of the problem. nlm
09/01/20021
 While traveling on the highway without prior warning. the rear end jump into another lane the dealership is aware of the problem.
07/27/20022003/30/2002
 At highway speed if vehicle hits a bump in road vehicle gets wheel hops.*ak
SUSPENSION - FRONT
01/08/2002001/08/2003
 Vehicle constantly pulls to the right. had front end aligned and tires rotated. no problem found otherwise by dealer. *jb
07/25/20021
 Consumer states when driving and if hit any bump in the road the car violently pulls to the right.
SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT
06/07/2003400001
 When driving over bumps front suspension shook and jerked. consumer took vehicle to the dealership for alignment inspection. mechanic stated that left upper ball joint failed.*ak
SUSPENSION - REAR
12/03/20081320921
 Pinion gear failure. replaced rear end from a different vehicle. many people have told me that while driving down the road the rearend will lock up causing the vehicle to skid to a stop,causing damage to transmission,and drive shaft. not to mention the 'safety hazards' of possibly causing a wreck,and worse injuring someone. *tr
07/10/200440000104/02/2002
 When driving down any bumpy road, the rear of the truck is all over the place have to drive at 5 mph or less to maintain control of the truck. when it's rainy it's even worse. on the highway on wet weather you can see the rear of the truck swaying after a bump - very scary this started when the truck reached 40,000 miles - will there be a remedy for this - have taken it to different mechanics they also agree with the way the truck operates as described above. *nm
01/08/200218000001/08/2002
 Rear end of vehicle dances at highway speeds when going over even the slightest bumps. *jb
SUSPENSION - REAR - SPRINGS
10/18/200556000110/04/2005
 Leaf spring breaks in the middle of bolt eyelit and rear axle slides back and driveshaft almost falls out. *nm