Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 0801001 | 05/25/2001 | 620059 | Subject regarding airbag / clock spring service for various models including 2002 model year jeep liberty. *tt | 07/10/2001 | |
| 0800600REV | 12/29/2000 | 080600 | 618049 | Subject regarding wire splice repairs. *sb | 04/03/2001 |
| 081500 | 04/21/2000 | 612605 | A condition may exist where there is intermittent operation / static occuring in the front instrument panel speakers. *tt | 06/09/2000 | |
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||||
| 190699 | 09/17/1999 | 607958 | Information regarding the ignition switch housing service. *tt | 10/19/1999 | |
| ELECTRICAL SYSTEM - WIRING | |||||
| 080600 | 02/25/2000 | 609995 | This bulletin provides a revised wire splice procedure and related parts. *tt | 04/12/2000 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||
| EA01007 | CHRYSLER GROUP LLC | 02/21/2001 | 11/22/2002 | AIR BAG CLOCKSPRING | 02V293000 | |
| There is no summary currently available | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 06/07/2011 | 140000 | ||
| Serpentine belt slips off in the rain causing a loss in power steering, ac (for window defogging), power (no alternator when headlights are on during rain). when it slipped off, the ability to correct for loss of traction due to water was reduced due to lack of power steering and the windshield fogged up quickly due to the loss of the ac compressor. slid of the interstate and slid down the median. multiple other instances of belt slipping off (4 times in past 3 days), though at lower rates of speed. dodge denies there is an issue even though there are many reports on the internet relating to this problem. it is also interesting that they now sell a upgrade kit that changes out the two non-grooved pulleys for grooved ones and add a belt with grooves on both sides. they said that they would only fix this problem when enough people reported the problem. | |||
| 03/15/2010 | 18 | ||
| 2000 dodge caravan instrument cluster stops woorking (spedometer,fuel gauge etc) rear windshield wiper also quit fuse keeps blowing i have been investigating the same complaint dating back to 1995 this is a problem that has been ignored for 15 years | |||
| 02/27/2010 | 120000 | 1 | |
| My 2000 dodge caravan speedometer stopped working, directional indicator stopped working, i believe that there should be a recall for this issue, this might lead to an fatal car crash since the driver wouldn't know the speed they would be going at. *tr | |||
| 01/01/2003 | 189000 | 1 | |
| I am having difficulties with my vehicle being on a recall list. can a car dealership refuses to fix a part on a nationwide recall list? i have a 2000 dodge caravan. for the past five years, the horn, turn signals, dash lights would become inop but the car would start up. usually i would have to turn the engine completely off and jolt the tilt wheel up and down for it to overcome this defect. it does this intermittently - would be fine for weeks and then act up. now, a new problem is occurring - turning the ignition key is not starting the van. again, if i play with the tilt wheel and keep on turning the key, it will then start. i took it to a automotive repair place and they told me its the 'clockspring'. they told me it is on a nationwide recall since 2004. i never got a notice about this recall. i've owned the car since 2002. so, i took it to jeff wyler's car dealership (springifield, ohio) and they refused to replace the clockspring. the defect is intermittent and this recall must be for the component to be a total failure before replacing, according to them. i am not going to wait for the car's clockspring to fail and also, they can't find out why it is not turning on - because this problem is not related to the clockspring. are they permitted to refuse to replace a recall part? i think the two problems are related. i do not want the clockspring problem to be put oh hold until there is a 'total failure. my wife is the primary driver. *tr | |||
| 07/08/2005 | 3 | 05/12/2001 | |
| Dt: the contact owns a 2000 dodge caravan. she took vehicle to the dealership last week for maintenance. her husband just put new brakes on the vehicle and the dealership inspected them and everything was great. she left the service department and now the master cylinder malfunctioned. the dealership would not suggest her to drive the vehicle, but she had to drive the vehicle home. abs light has been on her vehicle for the past year and a half it has been coming on randomly. dealership said they could not figure out what she was talking about because the light would not come on while they were test driving it and they could not duplicate. the brake failure happened the day after she picked the vehicle up from the dealership which was july 8 and that the soonest they could get her vehicle in was july 15, 2005. she had a recall on electrical system , and they would never check this. but she was experiencing this problem because inside light, stereo, windows would not go up or down, and headlights failed. the dealership stated that vehicle was not recalled. when she went back on july 15th they did not even test drive vehicle because mileage was the same when she left as it was when she took the vehicle into the dealership.*ak | |||
| 11/29/2004 | 27000 | 1 | |
| While driving with the headlights on the whole electrical system failed. as a result, when key was out of the ignition vehicle continued to run. *ak | |||
| 01/28/2004 | 40000 | 8 | |
| Sporadic electrical issues. sometimes headlights won't come on, when headlights are on, the digital mileage display flashes, heater/defroster keeps blowing a fuse. dealer says they'll look at it but if they don't find it, i have to pay fee even though it's still got the extended warranty.*ak | |||
| 11/17/2003 | 73000 | 1 | |
| While driving 40 mph entire electrical system failed, causing vehicle to stall. *ak | |||
| 08/12/2003 | 76121 | 1 | |
| The vehicle speed sensor failed and caused the vehicle to stall. the consumer believes this is a major safety issue. *ak *ts *nlm | |||
| 04/07/2003 | 1 | 11/01/1999 | |
| Vehicle was purchased new in 11/99. on 02/28/01 oil warning light illuminated, so consumer went to dealer for service. dealer advised that oil level was sufficient, but light was due to sensor wires being chewed possibly by an animal. while driving home the light came on again. took back to dealer who turned off. one day while driving van stalled without warning, then oil light came on. dealer could not diagnose problem, but confirmed that oil level was sufficient. vehicle stalled again. this time took to a different dealer who advised stalling problem is electrical caused by a defective car alarm installed by the first dealer. 2nd dealer disconnected the alarm. while driving home vehicle stalled again with oil light illuminating after stall. *nlm | |||
| 03/15/2003 | 1 | ||
| The power doors locked and unlocked by themselves. *jb | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 09/19/2008 | 55000 | 1 | |
| I purchased a 2008 dodge caravan about 2 years ago from elite motors in victorville. the car was not smoked at the time of purchase and had to be done so about 1 month later. they said they had a hard time getting it to pass and then it passed but when i got it back i smogged it and it failed. elite motos said they would work with me on resolving things but they never did. since i've had the vehicle there has been a loud slapping noise coming from the air conditioner, the fuel pump has been replaced, two tires have blown, several sets of front break pads have been replaced, 2 battery's have been replaced, and within the last month both front and rear brakes/master brake cylinder/calipers/water pump/radiator has been replaced. my car is again in the shop because my engine light and air bag lights have come on, there are no brake lights, and my car was hesitating and loosing power intermittently with a clunking coming from the engine. my mechanic tells me that i will need a new engine. also, the vehicle was involved in an accident a few months ago. i had asked geiko if when they did the body work - would they also look for things mechanically wrong just to make sure everything was o.k. they said they would, the shop (performance in victorville said they would and gave me a business card of the guy they refer things out to but they never did? point of impact is listed at 6. rear. *tr | |||
| ELECTRICAL SYSTEM - BATTERY - CABLES | |||
| 02/17/2005 | 63765 | 2 | 09/02/2000 |
| Sept. 7, 2001, the battery in my one year old dodge caravan died. i asked that the cause of the failure be investigated. i was blown off. april 29, 2003, the second battery died. i was out of warranty at this time and again i asked that this issue be investigated. nothing was done. each time before the battery died, the alarm system on my car would act flakey. when this started happening again, i asked landers chrysler to look at it. they found nothing. a few weeks later, i was driving down a hill with a curve when the engine died without warning. i lost my power steering and brakes and nearly hit a mail box. i was able to start my car and continued but nearly hit a car in the middle of the turn when it happened again because i was not able to turn sharp enough. i was lucky in both cases that i did not hit anything or any one. landers eventually located the problem, a faulty evs module. i contacted chrysler but they have refused to repair the faulty equipment because i now have 63,800 miles on my car even though evidence indicates the problem existed when i bought the vehicle. landers told me i could disable the device by pushing a button on the dash that deactivates the anti-theft device. i was lucky that i did not have an accident, certainly the potential was there. i did a search on some auto forums and found several people who describe very similar problems to mine and others who complain about suddenly stalling. i have no idea how widespread this problem is. i do know that it took some time to determine the problem with my car. i think this matter should be investigated because anytime a driver loses control because they can not steer or stop, other drivers, property and pedestrians are in damages. *nm | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 12/06/2005 | 6 | 11/03/2003 | |
| 2000 dodge caravan ignition failure , dealership said they have replaced 4 within a week or so . *jb | |||
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||
| 10/24/2000 | 1 | ||
| Due to computer not being properly set vehicle, while driving, stalled /or wouldn't go further. this may have caused a crash. dealer said it was advisory, and they were not obligated to notify the owner of this defect. *ak | |||
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||
| 11/29/2004 | 27000 | 1 | |
| While driving with the headlights on the whole electrical system failed. as a result, when key was out of the ignition vehicle continued to run. *ak | |||
| 06/24/2004 | 1 | ||
| Consumer received a recall notice concerning ignition problem. consumer could move vehicle out of park without inserting the key into the ignition. consumer has not taken the vehicle to be checked out yet, but will do so soon. *ak | |||
| 10/30/2002 | |||
| Consumer stated that they would have to try numerous of times to turn the key in the ignition switch. dealer notified. mr | |||
| 03/04/2001 | 1 | 04/01/2000 | |
| The ignition assembly needs replacement. the key constantly wont turn. the safety switch to prevent the left rear door from opening when the tank is being filled is defective. the dealership had it removed. i refused replacement. the door would not open when it was jammed. | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 02/08/2004 | 15000 | 1 | 10/31/2000 |
| While driving 20 mph vehicle caught on fire. there were no injuries. *ak while driving a red light and the cruise control light illuminated. the consumer pulled onto the shoulder. the consumer added coolant thinking the vehicle may have been overheating. while the hood was open the consumer saw smoke the heard two explosions prior to seeing the fire. an inspector was hired by daimler chrysler to inspect the vehicle. the inspector determined that the first explosion was caused by an electrical fire. the second explosion was the gas or fuel line. nthe vehicle was totaled. *nm *sc | |||
| 09/15/1999 | 3 | 08/01/1999 | |
| While driving, all electrical functions ceased; controls, turn signals, etc. dealer replaced a blown fuse. this happened 2 more times. consumer's private mechanic then determined a wire under the fender was exposed and kept shorting out, blowing the fuse.*ak *tt | |||
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | |||
| 07/10/2005 | 83500 | 5 | 03/28/2000 |
| The serpentine belt has come off my van 5 times in the last 6 months. this is a family van and driven daily with 5 children in it. this is a complaint of many caravan owners. there are sites all over the internet complaining about this problem. | |||