Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EXTERIOR LIGHTING - HEADLIGHTS
08E039000MAXZONE AUTO PARTS CORPORATION E (Equipment)252006/16/2008OVSCCHRYSLER GROUP LLC06/10/200806/10/2008
Defect SummaryMaxzone is recalling 2,520 headlight assemblies, depo brand, p/nos. 3341103l-as and 334-1103r-as sold for use as aftermarket equipment for 2001-2007 dodge caravan passenger vehicles. these headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, lamps, reflective devices, and associated equipment.
Consequence SummaryDecreased lighting visibility may result in a vehicle crash.
Corrective SummaryMaxzone will notify owners and offer reimbursement for any noncompliant headlights. the recall began on june 16, 2008. owners may contact maxzone at the following locations: 1-888-286-1188 (wa, or, ca, id, nv, az, mt, wy, ut, co, ks, nm, ok, tx, ar, la, ak, hi) 1-877-253-8930 (me, nh, vt, ma, ct, ri, ny, nj, pa, md, de, wv, va) 1-800-859-4755 (nc, sc, ga, fl, tn, al, ms) 1-866-783-6858 (nd, sd, ne, mn, ia, mo, wi, il, mi, in, oh, ky).
NotesThis recall only pertains to aftermarket replacement equipment and has no relation to any original equipment installed on vehicles manufactured by chrysler.customers may contact the national highway traffic safety administration
08E048000EAGLE EYES TRAFFIC INDUSTRIAL CO. LTD E (Equipment)1153409/30/2008OVSCCHRYSLER GROUP LLC08/08/200808/08/2008571108
Defect SummaryEagle eyes is recalling 11,534 headlamp assemblies, p/nos. cs090-b001l and cs090-b001r, sold for use as replacement equipment for the above listed passenger vehicles. these headlamps fail to conform to the lower beam photometry requirements of federal motor vehicle safety standard no. 108, lamps, reflective devices, and associated equipment.
Consequence SummaryDecreased lighting visibility may result in a vehicle crash.
Corrective SummaryEagle eyes will notify owners and offer replacement headlamps free of charge. the recall began on september 30, 2008. owners may contact eagle eyes at 1-800-568-1098.
NotesThis recall only pertains to aftermarket replacement equipment and has no relation to any original equipment installed on vehicles manufactured by chrysler llc.customers may contact the national highway traffic safety administration

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EXTERIOR LIGHTING
230410608/08/2007230350710023351Exterior lamp - lens fogging. *nj12/04/2007
EXTERIOR LIGHTING - HEADLIGHTS
SB-08-052-1208/25/201210046001Dodge/chrysler: behavior of headlamp switch function may impact lighting systems such as overload spike of electrical systems, turning off or unanticipated illumination, flickering or dimming of exterior and/or interior light with engine09/24/2012
EXTERIOR LIGHTING - HEADLIGHTS - SWITCH
SB-08-052-1208/25/201210046001Dodge/chrysler: behavior of headlamp switch function may impact lighting systems such as overload spike of electrical systems, turning off or unanticipated illumination, flickering or dimming of exterior and/or interior light with engine09/24/2012

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
EXTERIOR LIGHTING
EA11010Chrysler Group LLC09/06/201111/29/2012Loss of headlight illumination
 The subject vehicle (sv) population includes my 2005-2006 vehicles built between march 2004 and december 2005 manufactured with a trw supplied headlight switch assembly (hsa).the hsa was the primary focus of the investigation; earlier and later vehicles utilized different hsas.consumers complain that the headlights in the subject vehicles do not illuminate when the hsa is turned on, or that the headlights extinguish while on (subject failure).no other driving lights are affected.the front marker, tail, and instrument lamps operate.also, the high beams can be illuminated by holding the turn signal stalk in the up position.as reported by consumers, turning the hsa off and on typically corrects the failure.initially the failures occur infrequently but they become progressively more frequent with age.chrysler has indicated its intention to offer of an extended lifetime warranty on the hsa, so that consumers with this problem can have their hsa replaced at no charge when they begin experiencing the subject failure.commencing sometime in early 2013, chrysler will send letters to sv owners notifying them of the lifetime warranty.the sv headlight system design is essentially the same as that described in ea 05-009, which involved headlight anomalies in earlier model chrysler minivans; refer to it to for additional information.the subject failure is caused by friction between the plastic cam and metal surfaces of the electrical contacts in the hsa, which results in the production of plastic particles (debris).analysis shows that debris can collect on the electrical contact that controls the headlights, resulting in an open circuit and preventing the headlights from turning on.subsequent operation of the hsa may temporarily displace the debris, at which time the headlights operate correctly.lubricant was applied to the plastic cam beginning in december 2005, reducing debris production.consequently, subsequent failure levels were lower.the report counts shown above include only those that involve the subject failure.reports involving other failure modes which were identified have not been included either because they were not safety related, or if they were safety related, because there was no defect trend.the single crash event listed in the failure report summary table above involved a deer strike allegedly due to loss of headlights in february 2006.no injuries were reported in this crash.an april 2004 non-crash incident (
EXTERIOR LIGHTING - HEADLIGHTS
EA11010Chrysler Group LLC09/06/201111/29/2012Loss of headlight illumination
 The subject vehicle (sv) population includes my 2005-2006 vehicles built between march 2004 and december 2005 manufactured with a trw supplied headlight switch assembly (hsa).the hsa was the primary focus of the investigation; earlier and later vehicles utilized different hsas.consumers complain that the headlights in the subject vehicles do not illuminate when the hsa is turned on, or that the headlights extinguish while on (subject failure).no other driving lights are affected.the front marker, tail, and instrument lamps operate.also, the high beams can be illuminated by holding the turn signal stalk in the up position.as reported by consumers, turning the hsa off and on typically corrects the failure.initially the failures occur infrequently but they become progressively more frequent with age.chrysler has indicated its intention to offer of an extended lifetime warranty on the hsa, so that consumers with this problem can have their hsa replaced at no charge when they begin experiencing the subject failure.commencing sometime in early 2013, chrysler will send letters to sv owners notifying them of the lifetime warranty.the sv headlight system design is essentially the same as that described in ea 05-009, which involved headlight anomalies in earlier model chrysler minivans; refer to it to for additional information.the subject failure is caused by friction between the plastic cam and metal surfaces of the electrical contacts in the hsa, which results in the production of plastic particles (debris).analysis shows that debris can collect on the electrical contact that controls the headlights, resulting in an open circuit and preventing the headlights from turning on.subsequent operation of the hsa may temporarily displace the debris, at which time the headlights operate correctly.lubricant was applied to the plastic cam beginning in december 2005, reducing debris production.consequently, subsequent failure levels were lower.the report counts shown above include only those that involve the subject failure.reports involving other failure modes which were identified have not been included either because they were not safety related, or if they were safety related, because there was no defect trend.the single crash event listed in the failure report summary table above involved a deer strike allegedly due to loss of headlights in february 2006.no injuries were reported in this crash.an april 2004 non-crash incident (
EXTERIOR LIGHTING - HEADLIGHTS - SWITCH
EA11010Chrysler Group LLC09/06/201111/29/2012Loss of headlight illumination
 The subject vehicle (sv) population includes my 2005-2006 vehicles built between march 2004 and december 2005 manufactured with a trw supplied headlight switch assembly (hsa).the hsa was the primary focus of the investigation; earlier and later vehicles utilized different hsas.consumers complain that the headlights in the subject vehicles do not illuminate when the hsa is turned on, or that the headlights extinguish while on (subject failure).no other driving lights are affected.the front marker, tail, and instrument lamps operate.also, the high beams can be illuminated by holding the turn signal stalk in the up position.as reported by consumers, turning the hsa off and on typically corrects the failure.initially the failures occur infrequently but they become progressively more frequent with age.chrysler has indicated its intention to offer of an extended lifetime warranty on the hsa, so that consumers with this problem can have their hsa replaced at no charge when they begin experiencing the subject failure.commencing sometime in early 2013, chrysler will send letters to sv owners notifying them of the lifetime warranty.the sv headlight system design is essentially the same as that described in ea 05-009, which involved headlight anomalies in earlier model chrysler minivans; refer to it to for additional information.the subject failure is caused by friction between the plastic cam and metal surfaces of the electrical contacts in the hsa, which results in the production of plastic particles (debris).analysis shows that debris can collect on the electrical contact that controls the headlights, resulting in an open circuit and preventing the headlights from turning on.subsequent operation of the hsa may temporarily displace the debris, at which time the headlights operate correctly.lubricant was applied to the plastic cam beginning in december 2005, reducing debris production.consequently, subsequent failure levels were lower.the report counts shown above include only those that involve the subject failure.reports involving other failure modes which were identified have not been included either because they were not safety related, or if they were safety related, because there was no defect trend.the single crash event listed in the failure report summary table above involved a deer strike allegedly due to loss of headlights in february 2006.no injuries were reported in this crash.an april 2004 non-crash incident (

Consumer Complaints


Fail datemilesoccurencesPurchase date
EXTERIOR LIGHTING
10/31/201174500
 Driving at night and headlights just randomly turn off!!! have to keep flicking high beams on to get them to stay on. not safe when you can't see to to pull off side of road.
07/16/201135000
 2006 dodge caravan, headlights turn on and off randomly while driving and parked. sometimes you have to turn the headlight switch multiple times on and off to get the headlights to function
11/10/2010100539
 Exterior lights on my 2006 dodge grand caravan go on and off intermittantly at night. this happens every night and has been happening for about a month or so.
05/10/2009400001
 2006 dodge caravan headlights intermittently turn off and on. *tr
07/14/2006514341
 Dodge caravan left tail light falls off when driving. if one can see your brake lights they can hit you. and i have found out it is a very commom. and not cheap to replace. *tr
EXTERIOR LIGHTING - HEADLIGHTS
06/28/20065001205/28/2006
 Dt*: the contact stated while driving 65 mph, the turn signal light illuminated incorrectly when turning left, and vice versa. the signals also did not function at full brightness. the headlights dimmed and then increased back to regular illumination. the manufacturer was contacted who determined the problem was an isolated incident. the dealer was also notified. updated 10/25/2006 - the turn signals remained dimly lit although the headlight were turned off. *nm
EXTERIOR LIGHTING - TURN SIGNAL
06/28/20065001205/28/2006
 Dt*: the contact stated while driving 65 mph, the turn signal light illuminated incorrectly when turning left, and vice versa. the signals also did not function at full brightness. the headlights dimmed and then increased back to regular illumination. the manufacturer was contacted who determined the problem was an isolated incident. the dealer was also notified. updated 10/25/2006 - the turn signals remained dimly lit although the headlight were turned off. *nm