Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 12/12/2011 | 27000 | 1 | |
| When ignition on, sitting in vehicle listening to fm radio station, overhead rear electric hatch button was pressed and hatch opened. just after opening rear hatch, passenger door was opened. immediately after door opened, radio and dome light shut off for 2 seconds and came back on to 530am. a few seconds later, smelled electrical smoke. minute or two later, saw glowing wire under floor carpet between firewall and front passenger seat. eventually turned into fire totaling vehicle. in the period approx. 2 months to this, power steering went out for 3-5 seconds 3 times and radio went off for 2-3 seconds about 5 times. vehicle completely stock, all services performed by dealership. *tr | |||
| 12/12/2011 | 27000 | ||
| When ignition on, sitting in vehicle listening to fm radio station, overhead rear electric hatch button was pressed and hatch opened. just after opening rear hatch, passenger door was opened. immediately after door opened, radio and dome light shut off for 2 seconds and came back on to 530am. a few seconds later, smelled electrical smoke. minute or two later, saw glowing wire under floor carpet between firewall and front passenger seat. eventually turned into fire totalling vehicle. in the period approx. 2 months to this, power steering went out for 3-5 seconds 3 times and radio went off for 2-3 seconds about 5 times. vehicle completely stock, all services performed by dealership. | |||
| 11/26/2011 | 8000 | ||
| The frontend of my 2011 dodge durango shakes at 45 mph and increases in strength with an increase in speed | |||
| 11/17/2010 | 9000 | ||
| Tl- the contact owns a 2011 dodge durango. while traveling 35 mph, the contact noticed that the instrument panel and radio failed. moments later, the power steering also failed. the vehicle was not diagnosed or repaired. the current and the failure mileages were 9,000. kmj | |||
| 11/17/2010 | 9000 | ||
| Tl- the contact owns a 2011 dodge durango. while traveling 35 mph the contact noticed that the instrument panel and radio had suddenly stop functioning , moments later the contact noticed that the power steering had stop functioning. the vehicle has not been diagnosed and no repairs have been made. the current and failure mileages are 9000. bml | |||
| 08/02/2011 | 1429 | ||
| While driving my 2011 dodge durango, the steering wheel started shaking violently and pulling the vehicle to the right causing me to momentarily lose control of the vehicle and almost crashing into a parked vehicle. i have had this unsafe issue with the steering wheel shaking since the vehicle was purchased back on 6/10/11 with the dealership and dodge not able to diagnose and fix the issue. having a case with chrysler/dodge since back in june, they have now told me that this is a normal characteristic of the vehicle. haven driven 3 other 2011 durangos, 2 also exhibited the steering wheel shake while 1 did not which shows this is not a characteristic of the vehicle but instead a possible defect that needs to be investigated to determine the problem and to fix it. | |||