Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 11/28/2007 | 1 | ||
| On november 28, 2007 my 2 year old son, dylan fisher depetro lost his life, along with 9 month old amelia demeuse, to a minivan fire that also seriously injured two others in the town of luxemburg, wi. our son | |||
| 12/31/2002 | 12 | 11/05/2001 | |
| Air bag clockspring has been replaced 6 times. *mr there was a leak inside the vehicle on the passenger's side, a broken chain on the driver's slider door, a hesitation upon acceleration and a stalling problem (possible fuel filter problem), and a grinding noise due to the idler pulley being faulty. the consumer request compensation. *sc *jb | |||
| 12/15/2002 | 11000 | ||
| I have had numerouse problems with the veh since it was purchased new , may 2002. veh has a rough idle while stopped in gear, dealer states they are waiting for a computer update. to date still have problem. problem with starter , same grinds on first start in extreme cold weather. dealer replaced 2 starters and flywheel. problem with trans, hard bang felt when slowing up between 8-5 mph. said problem is intermittant and dealer has not driven veh long enough to get condition. dealer has replaced numerous parts of trans, problem still exist. car has been in several times for power steering leak and vibration. numerous parts replaced. i have contacted chrysler and spoke with the district manager and advised him of all the complaints with veh and problems that still exist. i told him i did not want the veh . he advised me he would look into my file and call me back.its been two months and i have left him several messages and he still has not returned my calls. his name is victor rosario. chrysler has left me no choice but to file the lemon law. as of today i am waiting for a hearing date too be set. | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 03/19/2007 | 44300 | 6 | 03/30/2003 |
| Air bag light comes on randomly.airbag faulty . dealer replaced them at cost $338.00. should have been covered with only 44450 miles on 2002 dodge grand caravan. very dissappointed with this vehicle,always in shop. engine 4 times,tie rod ends, brake calipers ,air condition compressor locked up. etc. *ak | |||
| 08/01/2002 | 2 | 07/01/2002 | |
| While driving consumer dodge grand caravan will go into neutral. *ts the consumer stated on one occasion, the vehicle was in drive, but it would not move. the consumer had to move the lever a few times in order for the vehicle to move. the consumer was told the problem she was experiencing could not be duplicated in the 2 weeks the mechanic had the vehicle. the steering wheel pulled to one side and vibrated when slowing down. the rotors needed to be resurfaced. the emission hose and gas cap were replaced. the passenger side door has to be opened and closed several times before staying shut. the oil pan gasket and axle seal were leaking. *jb | |||
| 02/15/2005 | 59300 | 1 | |
| As my wife was driving on the interstate at 70 mph she heard a loud noise then the vehicle came to a stop. once i arrived at the vehicle, i noticed a trail of oil leading to the vehicle. i looked under to find tho push rod hanging through the oil pan. the vehicle was towed to the shop with the motor replaced. when the test drive was taking place, the mechanic discovered that the computor chip caused the transmission to drop down to low gear in which ran the rpm's into the danger zone which resulted in the engine coming apart. the vehicle had only 59,000 miles on it. i made attempt after attempt to speak with someone at chrysler and could not even get a return call from anyone other than a dealer. i just received a recall notice about a moister leak from the air conditioner which may lead into a short that could cause a fire. i called the number given on the recall and asked if i could speak to someone at chrysler, and was told that they do not have any phone #'s. that's when i decided to contact this department. i truly believe that this issue is certainly a risk and should be investigated, as well as expenses reimburesed by chrysler. | |||
| 12/26/2004 | 67360 | 3 | 10/06/2001 |
| I own a 2002 dodge grand caravan. the car stalls while driving. if it starts again, it stalls within 1/4 mile. you can do this only for 3 times before it finally can not be started. brought the car to the dealership to investigate. first time they replaced the computer program module. the car worked for 100 miles, then died again while i was driving. the dealership started the car and ran a diagnostic but failed to locate any faulty codes. i asked them to take it for a test ride and see what happens. they did, and it died on them. they ran a diagnostic test and said the crankshaft sensor failed. they replaced the crankshaft sensor. again, less than 100 miles later, the car died. the dodge dealer seems to be at a loss as to why it is failing and not starting. i have owned the car for 3 years and have never had a problem with it. this seems to have them stymied. i am reporting this because there are not indications prior to failure. you lose all power to the car. *jb | |||
| 1 | |||
| While driving at 5-10 mph vehicle stalled and then completely locked up coming off of a ramp. upon starting again it started to jerk. took vehicle to the dealer. the problem still exists. *ak | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 03/02/2002 | 2 | 11/19/2001 | |
| While driving at 35 mph, vehicle completely shuts down without warning. dealer has been notified. *ak *slc | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||
| 08/01/2002 | 2 | 07/01/2002 | |
| While driving consumer dodge grand caravan will go into neutral. *ts the consumer stated on one occasion, the vehicle was in drive, but it would not move. the consumer had to move the lever a few times in order for the vehicle to move. the consumer was told the problem she was experiencing could not be duplicated in the 2 weeks the mechanic had the vehicle. the steering wheel pulled to one side and vibrated when slowing down. the rotors needed to be resurfaced. the emission hose and gas cap were replaced. the passenger side door has to be opened and closed several times before staying shut. the oil pan gasket and axle seal were leaking. *jb | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - GAS RECIRCULATION VALVE (EGR VALVE) | |||
| 06/12/2002 | 0 | 12/24/2002 | |
| Recall replacement of gas tank that might has something to do with my engine light turning on now i found out that the problem is coming through the emission control system purge (gross) leak engine code p0455 given to me by the car itself, my car will be taken to dealer on this condition monday june 16,2003 and i think this has something to do with the repair of the recall. my main complaint is that i've bin at this dealer three times with repair done or check done on problems to my vehicle and three times i get no proof that the vehicle was service there even when the recall was done all i have is the tag # which is only for there purpose. i do ask for it even though i think i shouldn't and they state that job is done and i don't need anything cause it was done. *nlm | |||