Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE | ||||||||||||||||
| 03E053000 | WIX FILTERATION PRODUCTS DIVISION | E (Equipment) | 68563 | MFR | CHRYSLER GROUP LLC | 10/24/2003 | 10/31/2003 | |||||||||
| Defect Summary | Certain aftermarket replacement fuel filters, models wix filter part numbers 33576, 33577, 33734; napa filter part numbers 3576, 3577, 3734; and carquest filter part numbers 86576, 86577, 86734 used on 1996-2000 daimlerchrysler town & country, dodge caravan, and plymouth voyager vehicles, can cause the fuel lines to leak. | |||||||||||||||
| Consequence Summary | A possible fire can occur in the presence of an ignition source. | |||||||||||||||
| Corrective Summary | Wix will notify its customers and replace the fuel filters free of charge. note: this does not involve any products manufactured by the daimlerchrysler corp. nor any dailmerchrysler dealers. owner notification is expected to begin during november 2003. owners who do not receive the free remedy within a reasonable time should contact wix at 704-864-6711. | |||||||||||||||
| Notes | This recall only pertains to aftermarket replacement fuel filters and has no relation to any original equipment installed on chrysler town & country, plymouth voyager, and dodge caravan minivansor any other products manufactured by daimlerchrysler corporation.customers can contact the national highway traffic safety administration | |||||||||||||||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | ||||||||||||||||
| 02V274000 | DAIMLERCHRYSLER CORPORATION | from 09/01/2001 to 03/11/2002 | V (Vehicle) | 116029 | 10/28/2002 | ODI | CHRYSLER GROUP LLC | 10/08/2002 | 10/10/2002 | |||||||
| Defect Summary | On certain mini vans, the fuel tank control valve weld joint could separate resulting in a possible fuel leak. | |||||||||||||||
| Consequence Summary | Fuel leakage in the presence of an ignition source can result in an underbody fire. | |||||||||||||||
| Corrective Summary | Dealers will inspect the fuel tank and replace it if necessary. owner notification began october 28, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Daimlerchrysler recall no. b25.also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||
| 03/07/2010 | |||
| Dodge grand caravan just went up in flames while driving within maybe 5 minutes fire fighters control the situation but the motor ,battery, everything in front inside hood just melted i really need help i had just finished paying it when this happened. i attribute this to the faulty electrical recalls it has as well as the fuel. help. at least i want a replacement. | |||
| 07/28/2008 | 1 | ||
| 2002 dodge grand caravan sometimes the fuel gauge will go to empty suddenly, and a little later, it will go back to the actual reading. it happens sporadically. *tr | |||
| 09/17/2008 | 40000 | 1 | |
| 2002 dodge grand caravan sometimes the fuel gauge will go to empty suddenly, and a little later, it will go back to the actual reading. it happens sporadically, but i did not know that it could be reported. thank you *tr | |||
| 07/04/2002 | 6000 | 1 | 03/31/2002 |
| On july 4, 2002 my 2002 dodge grand caravan was involved in a low speed rollover in which the vehicle came to rest upside down. in the minutes following the rollover the vehicle caught on fire and burned completely up. my wife and 3 children were traveling in the vehicle when this happened and all 3 by the grace of god were pulled to safety by persons near the accident. two months later i received a recall on the van from the dealer indicating there was a recall on the fuel system to replace a part that may cause a fire in the event of a rollover. *nm | |||
| 12/26/2004 | 67360 | 3 | 10/06/2001 |
| I own a 2002 dodge grand caravan. the car stalls while driving. if it starts again, it stalls within 1/4 mile. you can do this only for 3 times before it finally can not be started. brought the car to the dealership to investigate. first time they replaced the computer program module. the car worked for 100 miles, then died again while i was driving. the dealership started the car and ran a diagnostic but failed to locate any faulty codes. i asked them to take it for a test ride and see what happens. they did, and it died on them. they ran a diagnostic test and said the crankshaft sensor failed. they replaced the crankshaft sensor. again, less than 100 miles later, the car died. the dodge dealer seems to be at a loss as to why it is failing and not starting. i have owned the car for 3 years and have never had a problem with it. this seems to have them stymied. i am reporting this because there are not indications prior to failure. you lose all power to the car. *jb | |||
| 11/17/2004 | 18500 | 2 | 05/18/2002 |
| Gas pump malfunctioned, causing overfill of gas tank. gas tank system allows for capture and evaporation of overfill. vents for air flow in vehicle allow gasoline fumes/vapors into passenger compartment of vehicle. this creates a problem if you have passengers or need to use the vehicle. all occupants are forced to sit inside of an enclosed vehicle with gasoline vapors. brought concern to dealer and dealer said vehicle was operating within design parameters and advised not to overfill tank. overfill was not intentional and dealer advise does not correct problem. dealer stated that the evaporative system was mandated by federal government regulations. dealer also stated that all new cars have similar systems and if they are overfilled fumes/vapors will be present in passenger compartment as well. i believe that this is a design/manufacture problem that needs to be corrected. dealer will not work with me but only states that the system is working the way it was designed. i am not comfortable putting my family/children into the vehicle and driving it while it is full of gasoline fumes/vapors. as a career firefighter i recognize that gasoline is most volitile in the vapor state. i have brought this information to the manufacturers/dealers attention and have been told that there is nothing that they can/will do.*ak | |||
| 04/01/2002 | 4000 | 1 | 11/29/2001 |
| I have a dodge grand caravan 2003. it did ok for about six months after that it has been one problem after another. when i'm waiting to go on a road if i take my foot off brake it starts rolling backward fast. you have to hold the brake while pushing the gas to keep it from rolling back. it's steering has given me trouble, the gas gauge has caused problems, etc.... i have contacted dodge several times, but have gotten no help from them. *jb | |||
| FUEL SYSTEM, GASOLINE - DELIVERY | |||
| 11/01/2002 | 6500 | ||
| Consumer states that vehicle's gas gauge reads incorrectly which causes vehicle to run out of gas while driving. dealer contacted. please provide additional information. ts | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | |||
| 06/05/2004 | 32000 | 4 | |
| While driving 70 mph engine shut off. dealer stated that fuel pump malfunctioned which enabled fuel to reach the engine.*ak | |||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM | |||
| 09/09/2001 | 45000 | 04/01/1998 | |
| Consumer noticed a gas leak. the mechanic stated that o-rings were leaking. cause unknown. please provide any further information. ph...*ak | |||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | |||
| 05/07/2002 | 1 | ||
| The top of the gas tank came off and witin 40 miles i lost 10 galons of gas. *ak | |||
| 04/15/2002 | 2 | 10/01/2001 | |
| This is my second 2002 grand caravan...the first was purchased on 10/23/2001 and on the way home we smelled strong fuel vapors, the check engine light came on, and it started running rough. dealer could not determine problem and we were given a replacement 2002 grand caravan on 10/24/2001....i later found out that this replacement vehicle was built on the same day and same production line as the previous 2002 i had...and only one other vehicle was produced between them. the vehicle i have just started to have the same problem as the previous one (strong vapors, check engine lite), and was diagnosed as having gas tank/pressure relief valve problems. since the vehicles were built on the same line/day, and since it is a gas tank/vapor problem, am concerned about the safety of all grand caravans built on that line on/around that day.*ak | |||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP | |||
| 08/01/2002 | 2 | 07/01/2002 | |
| While driving consumer dodge grand caravan will go into neutral. *ts the consumer stated on one occasion, the vehicle was in drive, but it would not move. the consumer had to move the lever a few times in order for the vehicle to move. the consumer was told the problem she was experiencing could not be duplicated in the 2 weeks the mechanic had the vehicle. the steering wheel pulled to one side and vibrated when slowing down. the rotors needed to be resurfaced. the emission hose and gas cap were replaced. the passenger side door has to be opened and closed several times before staying shut. the oil pan gasket and axle seal were leaking. *jb | |||
| 11/17/2004 | 18900 | 2 | 04/15/2002 |
| After overfilling the fuel tank gas fume were coming into the vehicle while driving. vehicle was taken to dealer for diagnoses. also, ignition switch failed to operate intermittently when starting. *ak | |||
| FUEL SYSTEM, OTHER | |||
| 04/16/2007 | 1 | 12/10/2002 | |
| Tl*the contact owns a 2002 dodge grand caravan. the contact stated that the vehicle's fuel tank control valve weld joint has been leaking for three weeks. the mechanic found the leak after the vehicle was taken in because the check engine light kept illuminating. the contact stated that there is a safety recall that does not apply to his vin. the current and failure mileages were unavailable. | |||