Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, DIESEL | |||
| 04/01/2003 | 37000 | ||
| At 37000 miles truck run out of diesel with the gage reading 1/2 full while doing 70 mph in the fast lane. could not get out of the lane of travel. caused a crash behind truck but truck was not hit. other vehicles crash | |||
| 05/06/2007 | 92150 | 1 | 06/16/2000 |
| Driving behind an 18 wheeler on us hwy 67 north of newport, ar. i attempted to pass this vehical. after reaching approx. 2/3 past this vehical i lost all power in my 2000 dodge 2500 model pick up 24 valve cummins diesel with out any warning from any gauges that there was a problem with the engine. i had to take emergency action not to cause a crash from oncoming traffic. i had my truck towed to a garage to have it repaired. after inspection i was told the fule injector pump had failed as a result on the fule lift pump failing causing insufficent fule pressure to the injector pump. there is no light, gauge or any other device to let the driver know that there is a problem. the only new injector pump is supplied by dodge at very expensive $3000.00 range. the only other option is to purchase a remanufactured pump in the $1,500.00 range. i was told by one remanufacturer they had rebuilt well over 6000 of these pumps. as in my case this should be addressed as a very dangerous sitiuation. there are after market pressure switches to purchase with a warning light to alert someone of an impending problem. i had one installed when i had my truck repaired. dodge should replace the pump and or re-imburse those who have had this failure or install the simple warning light for those who have not had this happen, yet. there will and may have been deaths because of a simple warning light not being installed at the time of manufacture. | |||
| 06/06/2005 | 76053 | 2 | 12/31/1999 |
| Dodge diesel pickup 2000 fuel injector pump failure in 2/2004, now 6/2005 fuel injector has failed again, dodge refuses to replace, we found out these are going bad about every 15000 to 20000 miles on all year models 2000,2001,2002 admitted by dealerships and mechanics alike. | |||
| 03/18/2005 | 101228 | 1 | 12/22/1999 |
| Lift pump failed on my 2000 dodge ram 5.9 cummins engine only 1500 miles after the warranty lapsed (happened at 101,500). since the timeframe was so close, would like to see if i can recoup some $$$ for the parts, i mean c'mon, $2800 (less $800 core charge) for this part, and so close to after the warranty expired ? have talked to other owners of trucks like mine, via the internet, in person etc., and was referred to this site. is there or has there been any attempts made to recall this part ? anyway, lucky for me, it failed less than 2 miles from home, but what if i had been on a trip hundreds of miles from home, or right in the middle of freeway traffic ? thanks for reading, will be more than happy to reply to any further correspondence.*ak | |||
| FUEL SYSTEM, GASOLINE | |||
| 01/01/2002 | 7 | 09/01/2001 | |
| When driving, vehicle will tend to try to move over to the side without consumer turning vehicle. contacted dealer.*ak consumer states vehicle gets poor gas mileage. transmission does not shift correctly. brakes grab, pull, and lock up. consumer states while driving at speeds above 55 mph and hitting a bump, it will throw the vehicle to the side. *jb | |||
| FUEL SYSTEM, OTHER - DELIVERY - FUEL PUMP | |||
| 02/22/2006 | 40000 | 1 | 10/01/1999 |
| Dt*: the contact stated the vehicle failed to accelerate and the check engine light illuminated. while driving 50 mph the engine stalled. upon inspection the dealership determined the fuel injection pump needed replaced. the fuel injection pump was replaced three times at approximately every 45,000 miles. | |||
| 03/20/2005 | 126000 | 1 | 02/15/2003 |
| Replaced transfer pump fuel, $3,400.00 at dodge dealership in blythe calif. i have owned 3 dodge diesels in the 2000 and every one had the injector pump failure, however, most occurted b4 warreny was up and were replaced. my truck and 130k miles and is not under warrenty | |||
| FUEL SYSTEM, OTHER - FUEL INJECTION SYSTEM | |||
| 11/04/2006 | 103800 | 1 | 02/01/2000 |
| 2000 dodge ram 2500 fuel injector pump quit after driving at a normal speed. i was out of town, almost two hours from home and it just died on me. i had to have it towed back home ($350 bucks to get it home) and was without a vehicle for three weeks. i tried all of the local dealerships to see if dodge had knowledge of a ongoing problems with the pumps, but nobody would help. i later discovered through friends and the internet that almost everyone has had to replace the pump on their dodge. this is my third and last dodge to ever buy. no wonder the company is dead last in vehicle sales and service. *jb | |||
| 02/17/2006 | 57500 | 1 | 09/30/1999 |
| At approximately 14 miles north of town on a remote stretch of mountain roadway the 2000 dodge/cummins ram 2500; with only 57,000 miles, shut down as if i had turned off the key. i know several dodge/cummins truck owners and many have had experiences with the fuel injector pumps going bad on low mileage, late model trucks. ended up having the vehicle towed. two days later put the truck on the ferry headed back to juneau. i made contact with daimler/chrysler corporation customer assistance. i described the above incident. i also stated that i was aware of the ongoing problems and numerous failures with the dodge/cummins fuel injection pumps. daimler/chrysler stated that the vehicles warranty period had expired but that the company would entertain the prospect of assisting me with the repair since the mileage was so low and acknowledge that the corporation was aware of the fuel injection pump problems. daimler/chrysler told me to get a diagnosis from a dodge dealership before they would proceed with any assistance. i promptly delivered the truck to the dealership that morning. i had to sign an agreement for a minimum of 1 hour labor at $100.00/hr. they confirmed my diagnosis of the fuel injection pump and quoted $2700.00 for the repair. i called the next morning and relayed this information to daimler/chrysler. they stated they would contact the dealership and get back in touch with me. daimler/chrysler has not made any attempt to contact me. *nm | |||
| 09/13/2004 | 64000 | 2 | 12/15/2001 |
| While driving 60 mph engine reduced speed to an idle. could not get the vehicle to accelerate above 5 mph. vehicle was towed to the dealer, who replaced the fuel injection/lift pump for the second time within 64,000 miles of wear.*ak | |||