Consumer Complaints


Fail datemilesoccurencesPurchase date
OTHER
10/10/2006117000112/30/2003
 Severe cracks and cave-ins on 2000 dodge 2500 ram pick-up truck. chrysler has refused to repair them.
04/23/200606/01/2002
 I have a 2000 dodge ram that has a very bad dash problem. it started cracking a year ago. i called the dodge dealership in temple, tx when i was living in that area and they said they were very aware of the dash problems in the dodge trucks but couldn't do anything about it. since then i have talked to hundreds people on the phone - in person - on on the internet about this and they were told the same thing. now to me this is a very serious problem. i am a member of a local fire dept and i know what a busted dash can do in a wreck - that plastic can be very dangerous. there is no way to tell if the air bag will work properly - the crack could have splintered and you would never know it - until it is too late and the air bag doesn't deploy!! i am very concerned about this matter with not only my truck but everyone elses with cracked dashes!! please help and do something.
10/20/200681500108/19/2006
 The dashboard in my truck with only 92,000 miles is developing numerous cracks at the windshield area near the defroster vents, and around the mounting screws near the windshield. i have personally seen this in at least 10 other ram trucks, and have found hundreds of pages on the internet of people complaining about this problem. some have huge holes in the dash top! i've seen pictures of this. the service manager at my local dodge dealer told me that they are very aware of this problem in the ram trucks, and have replaced several for the city of tallahassee that are out of warranty, but, chrysler says they will not replace the dashin my truck, because it is out of warranty??. i am concerned that in a head-on collision that the dashboard could shatter and send sharp plastic projectiles thoughout the cabin. also that the airbag might blow out of it's mounts! this seems like a major safety concern!
07/01/20041
 Dash cracked. *jb