Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 05/01/2006 | 50000 | ||
| Tl* the contact owns a 2000 dodge ram 2500. the contact stated that while driving 60-70 mph, the front end of the vehicle began to shake violently and steering became uncontrollable. the vehicle was taken to the dealer several times for the failure. the dealer replaced an unknown part in the steering wheel but the failure was not corrected. the vehicle was not further repaired. the manufacturer was made aware of the failure. the failure mileage was 50,000 and the current mileage was 100,000. | |||
| 01/15/2001 | 20000 | ||
| Tl- the contact owns a 2000 dodge ram 2500. the contact was driving 50 mph and was having difficulty maintaining the vehicle in a straight line. the vehicle was taken to the dealer but was not repaired. the manufacturer was not contacted. the failure mileage was 20,000 and the current mileage was 80,000. kmj | |||
| 01/15/2001 | 20000 | ||
| Tl- the contact owns a 2000 dodge ram 2500. the contact was driving 50 mph when the vehicle failed to steer straight on the road. the vehicle was taken to the dealer. the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 20,000 and the current mileage was 80,000. rds | |||
| 01/18/2008 | 59038 | 1 | |
| Loss of steering control. *tr | |||
| 08/08/2003 | 45000 | 1 | 08/20/2002 |
| The steering on my 2000 dodge ram 2500 4x4 has been sloppy/wanders for about the past two years. first, i replaced all four tires with the same standard tires. i then had it aligned and the mechanic couldn't get the steering wheel straight. so i took it to the dealer, and they recommended an independent alignment shop. there the mechanic replaced the track bar and got the steering wheel straight. that seemed to tighten up the steering wheel a bit. several months later the wheel was sloppy again. i took it back to the dealer, and they got in and test drove it with me. they did acknowledge that the wheel was loose but the dodges just had loose steering. they also said they could tighten up the steering gear box. so i let them do that. but when i went to pick up the truck, the service manager told me that i might have to replace the gear box soon. before i did that i wanted to see if anyone else had this problem, and they did. many people on the turbo diesel register web site have this same problem. this is how i was referred to this web site. if so many people have problems with the steering, why isn't a recall issued to correct the problem. *jb | |||
| 128000 | 1 | ||
| Ltr request status of 3/16/2004 ltr on behalf of jim osmundson (wa) re steering column defective on his 2000 dodge ram 2500 truck, ref es04-003096 /s/ brenner 4/21/2004.*mr while driving the steering box failed which caused loss of power steering. no injuries or accident occured as a resul of this failure. the dealer replaced the steering box, track bar and tie rod ends. the consumer is seeking reimbursement for the steering box and track bar. *nm | |||
| 128000 | 1 | ||
| Ltr fm jim osmundson (wa) re defective steering column for a 2000 dodge ram 2500 series truck (vin#1b7kf2366yj149571), no rec in es database of 1/20/04 ltr to odi re case no. #429, reply/attn. mike at the olympoa, wa ofc. *ph the dealer replaced the steering box, track bar and tie rod ends. the brake pads failed at 65,000 miles. *jb *sc | |||
| 128000 | 1 | ||
| In reference to a complaint (10053275) concerning failure of steering box, which led to the loss of power steering capabilities on the vehicle. *la *sc | |||
| 09/20/2003 | 128000 | 1 | |
| October 28, 2003 dodge customer assistance center p.o. box 21-8004 auburn hills, mi 48321-8004 dear mr. or ms.: i would like to acquaint your staff with the problem my 2000 dodge ram 2500 series with 4wd experienced last month at 128,000 miles. the vehicles vin is:1b7kf2366yj149571. the problem concerns an early steering box failure which meant loss of the power steering assist disappeared. there was no damage to vehicle or person and since i was on a quiet rural highway it was a matter of routine to bring the truck to a stop and figure out what had happened. your dodge dealer in vancouver, wa declined to help so the truck went to my tire and suspension dealer of long standing in camas, wa and they replaced the steering box, the track bar and the tie rod ends. im not concerned about the tie rod parts as those are wear items. i do believe that dodge should help with my expense of the gear box and track bar replacement especially since i purchased the extended warranty when the vehicle was new even though it has run out. obviously gear box failure should not occur at such a low mileage. *cb | |||
| 09/15/2000 | 11000 | 6 | 11/29/1999 |
| Loose steering cant be fixed, lies and deception by chrysler and they always say could not duplicate the problem. please look at www.dodgetrucksteeringproblems.com and help us | |||
| 01/31/2003 | 0 | 11/23/2002 | |
| I purchased a used 2000 dodge ram 2500 4x4 a few weeks ago. since taking ownership it has become extremely clear to me that the steering quality of the vehicle is extremely poor. the truck wanders all over the road and requires an excessive amount of corrections. i have had new tires put on and an alignment done. the problem still exists. i have let others test drive the vehicle and they all ask what is wrong with the steering. | |||
| 04/09/2002 | |||
| While driving at low speed or low rpms there is a loss of steering . dealer contacted, said it was designed that way.*ak | |||
| 10/26/2000 | 3 | 07/01/2000 | |
| Steering wanders always fighting todrive,the speed control never keeps an even speed transmision is always shifting and most times will not shift back to 4th gear after climbbing ahill,the transfer case makes a whining noise at any speed or gear all together this truck gets 5.5mpg hwy and has no power it is rated for 8,000 pounds trailering and i cant tow two snowmobiels reported to attny. gen . following up on lemmon law proceedings . just wanted my findings noted so the general public is aware of these problems. becouse chrysler sais they are not...but funny how i found three other people w/same problems and have already had ther trucks bought back by chrysler. in my area alone!makes ya think.... i hope. | |||
| 04/01/2000 | |||
| Vehicle wanders do to the steering at any speed. dealer says manufacurer instructed them to adjust it 4 degrees in the alignment. steering box has been replaced, but it doesn't help with the problem. *ak | |||
| STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE | |||
| 01/10/2004 | 38541 | 1 | 09/21/2000 |
| Steering locked up, was unable to turn front wheels. *la | |||
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||
| 08/25/1999 | 1 | 08/01/1999 | |
| No summary listed for above vehicle. *ak | |||
| 04/01/2000 | |||
| Vehicle wanders do to the steering at any speed. dealer says manufacurer instructed them to adjust it 4 degrees in the alignment. steering box has been replaced, but it doesn't help with the problem. *ak | |||
| 12/06/1999 | 1 | 11/06/1999 | |
| Steering is hard while driving due to steering gear failure(attorney for client). yh | |||
| STEERING - GEAR BOX - SHAFT SECTOR | |||
| 12/15/2003 | 50000 | 1 | |
| Vehicle steering wheel had to be turned 3/4 of a full turn from center before the wheels would move. *ak | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 12/06/1999 | 1 | 11/06/1999 | |
| Power steering pump failed. (attorney for client). yh | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 1 | |||
| While driving the vehicle's power steering failed without warning. please provide any additional information. *nm | |||
| 09/14/2002 | |||
| While driving power steering system failure, caused loss of control. *ak | |||
| 05/31/2000 | 5 | 12/01/1999 | |
| I have had all kind of problems with the steering on this truck. it started at 6941 miles to much play in steering. a dodge dealer in cricleville, ohio replaced the tie rod-drag link. it didn't help. i went back to the dealer at 16000 and asked him to drive the truck. we went down a stright road and i told him to watch his hands on the steering wheel. he was moving the wheel all the time to keep the truck between the line on the road. he said it was normal with the dodge ram. i was mad when i left the dealer because i no better. at the time i worked for a semi truck manfacture,kenworth in chilliothe, ohio. when we would take these semis for test drives the steering was excellent. no play at all.at 22986miles i drove the truck to another dealer in columbus, ohio. same problem but they inspected and replaced the steering column. no help. at 26046 miles took the to same dealer same problem replaced the steering column coupler and intermediate shaft. also had a tran leak . replaced transfer case output seal. no help. same dealer at 29875 miles same problem but they adjusted pitman arm? and replaced rear axle housing seal. no help. at 33696 miles same problem but now i'm loosing power steering sitting still and another trans leak. same dealer replaced output shaft seal, replaced steering coupler, adj pitman arm. no help at all!!!!!!!!!!! i got the guy who work on the truck and told him to look at the play on the steering wheel just sitting there. he said he called the tech line for dodge and told me there is nothing they can do about it. i called dodge that day told them what was goin on and they said they would keep it in there computers. unbelievable!!!!! i called a dealer in mt. steering ohio. did not want anything to do with the truck. however i talked the service manger into putting a new power steering pump on my truck. he ordered a pump for a 2000 dodge 2500 but when they went to put it on the shaft was different on that pump . i have a 2001 pump on a 2000 truck.* | |||
| 01/27/2002 | 1 | 10/01/1999 | |
| No summary listed for above vehicle. *ak | |||
| 12/01/1999 | |||
| Steering becomes almost impossible to turn when backing or moving forward slowly. it happens in cool to cold weather. was told by dealer that factory says this is normal condition. this can create a hazard when turning a corner and steering won't turn.*ak | |||
| 04/11/2000 | 1 | 10/11/1999 | |
| Power brakes and power steering failed and dumped fluid onto ground. dealer was unable to duplicate the defect. consumer has filed # 7045909 with chrysler. manufacturer said that it was probably the vacuum system that this vehicle does not use on the 4 wheel anti-lock brakes. *ak.et. | |||
| 12/01/1999 | |||
| It would be of great help to all year 2000 dodge ram buyers if the. no safety defect listed in the summary. | |||
| STEERING - LINKAGES | |||
| 09/15/2000 | 11000 | 6 | 11/29/1999 |
| Loose steering cant be fixed, lies and deception by chrysler and they always say could not duplicate the problem. please look at www.dodgetrucksteeringproblems.com and help us | |||
| STEERING - LINKAGES - KNUCKLE - SPINDLE - ARM | |||
| 20000 | 3 | ||
| While driving spindle arm for front wheels chewed up the wheel bearings on both sides. consumer has to replace the spindle arm every 20,000 miles. *ak | |||