Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 0200101 | 01/19/2001 | 618392 | Some customers may experience a situation in which the rear of the vehicle sits too high to attach their fifth wheel or goose neck trailer to the trailer hitch turnable. *jb | 04/12/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 05/01/2006 | 50000 | ||
| Tl-the contact owns a 2000 dodge ram 2500. the contact stated that while driving 60-70 mph, the front end of the vehicle began to shake violently and steering became uncontrollable. the vehicle was taken to the dealer several times for the failure. the dealer replaced an unknown part in the steering wheel but the failure was not corrected. the vehicle was not further repaired. the manufacturer was made aware of the failure. the failure mileage was 50,000 and the current mileage was 100,000. kmj | |||
| 05/01/2006 | 50000 | ||
| Tl-the contact owns a 2000 dodge ram 2500. the contact stated that while driving at 60 to 70 mph the vehicle front end shake violently and it was hard to control the steering. the vehicle was taken to the dealer several times for the failure. the dealer replaced a part in the steering, the contact did not have the name of the part that was replaced but the failure was not corrected. the vehicle continues to shake while driving at 60 to 70 mph. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 50,000 and the current mileage was 100,000. li | |||
| 04/03/2003 | |||
| Front end/steering problems. whenever i hit a large bump in the road, my 2000 dodge ram 2500 just about wanders off of the road. it seems as a large vibration of some sort is takes over the steering. *nlm | |||
| 01/01/2002 | 7 | 09/01/2001 | |
| When driving, vehicle will tend to try to move over to the side without consumer turning vehicle. contacted dealer.*ak consumer states vehicle gets poor gas mileage. transmission does not shift correctly. brakes grab, pull, and lock up. consumer states while driving at speeds above 55 mph and hitting a bump, it will throw the vehicle to the side. *jb | |||
| SUSPENSION - FRONT | |||
| 11/20/2010 | 103500 | ||
| Tl-the contact owns a 2000 dodge ram 2500. while driving at any speed the front end of the vehicle would intermittently shake uncontrollably. whenever the failure occurred he would allow the vehicle to roll to a stop. the vehicle was taken to an independent mechanic where the components for the front suspension were replaced. the failure continues. he also stated the the springs within the front drivers seat were piercing through the seat cushions. the vehicle was not taken to have the failure diagnosed and was not repaired. the failure mileage was 103,500 and the current mileage was 103,800. sm. | |||
| 08/25/2003 | 96000 | 1 | |
| 2000 dodge ram 2500 4x4- problem = suspension. vehicle will experience violent front end shake and loss of control after contact with minor road imperfections and bumps. vehicle is not safe to drive at any speed. after further research via the internet i have come to understand that a very large percentage of dodge owners is experiencing very similar problems. i am sincerely concerned for the safety of myself and others.*ak | |||
| Consumer notice while traveling at 55 mph or bumps vehicle would shake out of control. please provide further information. ts | |||
| 08/01/2000 | 3 | 06/01/2000 | |
| Since we purchased this van, we have not been able to control the steering on the highway. it sways constantly and the steering mechanism is unable to counteract this. it literally is all over the road with the slightest bit of wind. we have a stabilizer bar installed in the front. it is dangerous to drive on the highway and must be kept in the outer most lane so it will not sway into the guard rail or another vehicle. the dealer has looked it over and has not been able to find any defects. nonetheless, we purchased it to transport our youth group and other groups in the church to and from events. members are becoming more and more hesitant to use it.*ak | |||
| 02/01/2000 | 1 | 02/01/2000 | |
| Driver experienced problems with excess play in the steering, possibly due to front wheels misalignment. yh | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | |||
| 12/01/1999 | |||
| There seems to be a problem with the design of the dana axles in which cross caster adjustments cannot be made. i have found that all alignment shops try to adjust the lower control arm eccentrics in opposite directions, thereby twisting the axle to force the cross caster angle. from what i have found out (see http://dodgeram.org/tech/specs/00_steer_specs.html) this forceing of the lower eccentrics is not the way to achieve cross caster adjustments. the lower eccentrics are for caster only after the cross caster is set. i recently found recall #861on these axles. mine missed it by 6 days. i could not help but wonder if a rush to correct the situation and still meet demand may have led to some being built out of specs. never the less, this twisting and forceing cannot be good on the very area that the recall was about, the right lower control arm bracket. my private alignment shop could not correct the problem. the dealership will get it back next week for the third time. i have discussed it with them and i am ordering an aftermarket part to replace the upper ball joint that will allow them to adjust the cross caster. this will not be covered by warranty. out of my pocket, a gamble with the warranty, but i have to have a vehicle i can hold on the road. note: they are also ordering a new steering box. i am not sure if it was really bad, or after days of trying to force an alignment they figured try this. when reading about the steering box, keep in mind that the previous shop could not align the vehicle cross caster. this could not be resolved. i really want to stress the twisting that is being done to potentially all these axles. please check the web site i sited. | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 02/15/2004 | 71550 | 1 | 06/01/2000 |
| Ball joints squeaked loudly due to lack of lubrication. dealer had been contacted. *ak the lower ball joints did not have any grease fittings. *jb | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 105000 | |||
| Vehicle's front wheel bearings keeps going out. this causes lost of steering and brakes. | |||
| SUSPENSION - REAR | |||
| 11/15/2000 | 5 | 12/11/1999 | |
| Vehicle experiencing problem with brake making loud bumping noise, and grabbing from rear wheels when brakes were applied. vehicle has been in dealer's shop on five occasions, and problem still reoccurring. *ak transmission fluid has high aluminum according to sample analysis, the transmission had been replaced prior to this. rear axle also has a high level of iron and chrome in fluid according to the sample analysis. *slc | |||