Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
09/16/200549100101/16/2001
 My husband noticed a problem with the steering, took to dealer for service, told me it needed track bar and piston, i questioned the cost he then told me only needed a front end alignment, went to repair facility recommended by dealer, specialist wouldn't do work ball joints were bad. took it back to dealer they refused to work on the vehicle. took truck to another dodge dealer, ball joints were so bad they were dangerous, track bar, inner tie rod, and the hub bearings crumbled when they were removed. this vehicle has an extended warranty, that is only covering the ball joints. the vehicle is a 2001 dodge 3500 4x4 dually, that has never been off paved roads it is not abused and only has 49000 miles on it and chrysler will not help i feel this is a problem with manufacturing quality. *jb
SUSPENSION - FRONT
10/27/201039000
 2001 dodge ram 3500 2 wheel drive. front end death wobble. happens over 40 mph when you hit a large bump. won't stop till you slow down. have had since new and started to fail after 36000 mile warrenty expiered. have changed ball joints and idler arm and has been to several front end shops saying nothings wrong. currantly the truck has 67000 miles on it.
SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT
07/06/20031840001
 Upper ball joints separated. *ak
12/01/200211/08/2000
 Consumer called complaining about having problems with the front bolt joints. dealer was contacted and have stated that some of the vehicles have that problem and there is nothing they can do about it. ts