Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | ||||||||||||||||
| 99V066003 | DAIMLERCHRYSLER CORPORATION | from 06/16/1994 to 06/30/1996 | V (Vehicle) | 165857 | 08/02/1999 | ODI | CHRYSLER GROUP LLC | 04/05/1999 | 04/26/1999 | |||||||
| Defect Summary | Vehicle description: passenger vehicles. if the rubber boots on the lower lateral arm ball joints of the front suspension were damaged during assembly, dirt and water can intrude. | |||||||||||||||
| Consequence Summary | This condition could cause the lower lateral arm ball joint to separate, increasing the risk of a vehicle crash. | |||||||||||||||
| Corrective Summary | Dealers will inspect the rubber boots, and if the boot is damaged, they will replace the lower lateral arm and ball joint on the affected vehicles. | |||||||||||||||
| Notes | Owner notification began august 2, 1999. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chrysler at 1-800-992-1997.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| 00V421002 | DAIMLERCHRYSLER CORPORATION | from 03/01/1994 to 01/31/1998 | V (Vehicle) | 393796 | 05/21/2001 | ODI | CHRYSLER GROUP LLC | 12/18/2000 | 03/12/2001 | |||||||
| Defect Summary | Vehicle description: passenger vehicles. if the rubber boots on the lower lateral arm ball joints of the front suspension were damaged during assembly, dirt and water can intrude. also, mmc has added the potential of leaking moisture, which can cause the ball stud to corrode. | |||||||||||||||
| Consequence Summary | This condition could cause the lower lateral arm ball joint to separate, increasing the risk of a vehicle crash. this campaign supercedes mmc's previous safety recall campaign, see 99v-066. | |||||||||||||||
| Corrective Summary | Dealers will inspect the lower lateral arm ball joint for wear. ball joints that exhibit wear beyond the established tolerance will be replaced with newly designed lateral arm ball joints. ball joints that are within the established tolerance will be cleaned and a special sealant will be applied to prevent intrusion of moisture. | |||||||||||||||
| Notes | Owner notification began may 21, 2001.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403. also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 020299 | 04/09/1999 | 604970 | Vehicles exhibiting front coil spring creaking, popping, or squeaking. *tt | 05/21/1999 | |
| SUSPENSION - FRONT | |||||
| 022294 | 12/01/1994 | 37794 | Right steering drift or lead during normal straight-line driving. *tw | 02/07/1995 | |
| SUSPENSION - REAR | |||||
| 020298 | 04/17/1998 | 600810 | A squeaking or hard rubbing noise may be heard from the rear of the vehicle when traveling over bumps. *yc | 06/09/1998 | |
| SUSPENSION - REAR - SHOCK ABSORBER | |||||
| 020798 | 06/19/1998 | 601571 | Conditions with light knocking or tapping noise being heard from the rear shock rear while traveling over bumps. *yc | 08/10/1998 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SUSPENSION | ||||||
| RQ00015 | CHRYSLER GROUP LLC | 08/02/2000 | 04/20/2001 | LOWER CONTRTOL ARM BALL JOINT | 99V066004 | |
| There is no summary currently available | ||||||
| RQ00015 | CHRYSLER GROUP LLC | 08/02/2000 | 04/20/2001 | LOWER CONTRTOL ARM BALL JOINT | 00V421001 | |
| There is no summary currently available | ||||||
| RQ00015 | CHRYSLER GROUP LLC | 08/02/2000 | 04/20/2001 | LOWER CONTRTOL ARM BALL JOINT | 00V421002 | |
| There is no summary currently available | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 09/19/2000 | 16 | 08/09/1994 | |
| The consumer heard a loud noise and found large amounts of nuts and bolts rolling back and forth on both panels in the trunk. both panels were replaced in the rear seat area. the engine stalled, there was white smoke coming out of the exhaust badly. the chain bolt valve, timing cover, timing belt, timing chain/belt, the balance shaft bolt, and the front and rear struts were replaced. a new oil pan was placed in the vehicle. the vehicle idled abnormally and lost power. the vehicle needed a new battery, and a left front headlight assembly. there was a knocking issue when going over bumps. mr scc *jb | |||
| 01/30/2001 | 0 | ||
| Consumer took automobile to dearler for recall repairs, and was told that there was nothing wrong with vehicle. no recall was checked or repaired. later on, suspension failed, and had an accident at approximately 65 mph. no injuries. *ak | |||
| Engine lost accelerating power. gone through 3 sets of spark plugs and 2 batteries. suspension pops loudly when turning. seat belts don't work. car wanders. | |||
| 09/01/1998 | |||
| Vehicle would make a noticeable cloaking sound whenever consumer makes a turn in an angle. dealer notified and informed consumer nothing could be found. also vehicle vibrates at 50 mph or more. *ak *ml | |||
| SUSPENSION - FRONT | |||
| 01/10/2011 | 57801 | ||
| Tl* the contact owns a 1995 eagle talon. the contact was driving approximately 25 mph when front driver side ball joint fractured and caused the wheel to separate from the vehicle. the vehicle was then towed to an independent mechanic where the contact was advised that the driver side axle and ball joints would need replacing. the axle and ball joints were replaced. the failure mileage was approximately 57,801. the vin was unavailable. | |||
| 01/10/2011 | 57801 | ||
| Tl-the contact owns a 1995 eagle talon. the contact stated that while driving approximately 25 mph when front drivers side ball joint had fractured and caused the wheel to fall. after the wheel separated from the vehicle they skidded to the side of the road. the vehicle was then towed to a independent mechanic and they advised her that the drivers side axle and ball joints had fractured and needed to be replaced. the axle and ball joints were preplaced. the failure mileage was approximately 57,801. the vin was unavailable. tb | |||
| 10/10/2000 | 1 | 12/01/1999 | |
| This car has many failing parts, minor & major, we don't think its normal. the electrical problems have been ongoing since shortly after auto was purchased by use (12/99). our out-of-pocket expenses thus far approx. $2300.00. this car seems to be a big lemon! any information would be most welcome. thank you.*ak | |||
| 1 | 05/01/1996 | ||
| The defect that i wrote to you about was a recall alert that i found out about on the internet there are about three other recall alerts that i was not notified about until i looked it up . these recalls were back in 96',98',and as recent as 99'. what i would like to know is if i was suppose to be notified back when all of these recalls were sent and if there is anything that i can do about it now since i didn't know back then. | |||
| 06/02/1995 | |||
| Vehicle pulls to the extreme left, had in shop seven times, still pulls. tt | |||
| 03/25/1995 | 5 | ||
| Vehicle lost control going around curve at low speed, causing motor to come down/gas cables to malfunction, resulting in sudden acceleration/injury/death. *skd | |||
| 12/06/1994 | 6 | ||
| Vehicle vibrates during hot weather at speeds between 65-80 mph. *skd | |||
| SUSPENSION - FRONT - CONTROL ARM | |||
| 08/22/2001 | 1 | 09/01/1994 | |
| The vehicle was taken in for current recall on ball joint boot on 3/16/01. dealer reported part was on national back order and could take up to one year to get part. i dont feel the recall letter reads indicates the urgency nor the seriousness of not getting the vehicle repaired immediately. as of 3/16/01 the left ball joint had no problem with boot when inspected although the right boot had cracked. the left ball joint was the one that separated causing the accident. the recall is for inspection of boot and replacement if needed. i am glad i wasn't doing 65 mph with my family in the vehicle. maybe chrysler should rethink there motive for inspection and replacement as necessary and replace the all before someone loses their life. | |||
| 03/03/2001 | 03/01/1999 | ||
| I was driving very slowely over rr tracks.when all ofasodden my ball joint in the drivers side snapped out off the control arm. *ak (tiresize: 205/70/r16)( dot number: tire size: 205/70/r16 ) | |||
| 04/16/2001 | |||
| While driving about 5 mph left front ball joint broke. *ak | |||
| 02/26/2001 | |||
| While driving front end vibrates and shakes. took vehicle automobile shop, and was notified thet ball joints were not safe and will break soon. *ak | |||
| 09/13/2000 | 2 | ||
| Received recall notice 99v066003, took vehicle to dealer who said part was okay. 13 months later, axle broke due to left ball joint problem. 1 week later right ball joint broke, dealer charged for both repairs. *ak | |||
| 04/20/1999 | 1 | ||
| Right and rear axle and lf control arm failed. nlm | |||
| 07/08/1999 | |||
| While driving at approx. 3o mph , without warning, front control arm broke. dealer notified and repairs will be made at consumer's cost of $800.00. can nhtsa provide additional information on this matter. *ak | |||
| 08/01/1996 | 1 | ||
| Vehicle does not allow proper turns, makes popping noises, tried changing tires. dealer contacted, and repairs were made at owner expense, no recalls, problem still exists. *ak the dealer replaced lower control arm and ball joint. gas pedal was stuck. window on passenger side keeps coming off track three times. *yh | |||
| 05/19/1997 | 1 | 08/30/1994 | |
| Appears driver side control arm defective, causing accelerated wear on inside of front tire down to steel belt after 23000 miles. was warned about this problem by other 95 eagle talon owner. | |||
| 06/28/1997 | |||
| While driving the left ball joint failed, causing the front tire to come off. the owner then went into a 50 foot skid down the road. dealer repaired the vehicle . vehicle is currently at the dealer for the right ball joint. *ak | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | |||
| 09/30/2003 | 110000 | 1 | |
| The owner said the dealership would not honor a recall for the lower ball joint. *nlm as the consumer was driving the vehicle, it had come to a sudden stop. it was discovered the right lower ball joint had separated. the dealership confirmed that the right lower ball joint had separated and the left lower ball joint showed wear. no repairs have been made. *scc *jb | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 08/01/2007 | 85000 | 2 | 09/01/2004 |
| Tl*the contact owns a 1995 eagle talon. while driving 10 mph, the front driver side of the vehicle dropped to the ground. the mechanic stated that the driver side control arm and ball joint failed. the mechanic made the replacement. approximately three months later, the contact heard a screeching noise coming from the front passenger side of the vehicle. the mechanic stated that the front passenger side control arm and ball joint should be replaced. as of november 13, 2007, the mechanic had not repaired the vehicle. there is a recall for the suspension: front: control arm: lower ball joint (nhtsa campaign id number 00v421002); however, the dealer stated that the recall work had already been performed. the failure mileage was 85,000 and current mileage was 95,895. | |||
| 09/23/2005 | 150000 | 1 | 08/15/1995 |
| I own a 95 eagle talon and brought it to pro jeep eagle in early summer. the staff replaced the drivers side but stated the passenger side was not in need for replacement. i disagreed. this morning as i pulled out of my driveway and into the street, before getting 100 feet my front end fell to the ground. the ball joint broke. i called the dealership and they said they were not responsible, again i disagreed. this could have been a wrongful death. auto recall date: apr 05, 1999 vehicle component: suspension:front:control arm:lower ball joint. *jb | |||
| 12/02/2002 | 1 | ||
| Recall for lower lateral arm ball joint. prior to the recall the consumer paid over $500.00 to have the work done, however the consumer only received $163.27 as a refund. *jb nar 1/21/2003 | |||
| 10/01/2004 | 1 | 05/13/2004 | |
| While driving ball joint broke. *bf recall# 00v421002. the previous owner had taken the vehicle for the recall but was told that nothing was wrong with the vehicle. the consumer was informed that the recall could not be completed because the vehicle had been lowered. the consumers son was driving the vehicle when the ball joint detached at 20 mph. *sc *jb | |||
| 03/10/2004 | 1 | ||
| While driving 60 mph left front collapsed. this forced the driver to pull off the road. consumer had the vehicle towed to the dealership for inspection, and mechanic determined that lower ball joints failed. *ak | |||
| 03/31/2004 | 1 | ||
| While driving 65 mph a loud noise was heard coming from the rear.consumer drove the vehicle to the dealer for inspection, and mechanic determined that both upper and lower ball joints needed to be replaced due to worn out parts. *ak | |||
| 11/29/2003 | 140000 | 1 | |
| Two years ago lower lateral arm ball joint was replaced under a recall. on 11/29/2003, the lower lateral arm ball joint separated, causing the left front tire to detach from the vehicle. driver lost control of the vehicle and hit another vehicle. *ak | |||
| 09/25/2003 | |||
| I own a 1995 eagle talon which has a safety recall, nhtsa campaign number: 00v421002. i was not notified of the recall by the manufacturer. the recall was discovered when the lower ball joint seperated as i was driving the vehicle. fortunatley there was no accident. the dealer will not replace the right broken ball joint with the newly designed lateral arm ball joint free of charge. the ball joint i have referred to is the original equipment which was installed on the vehicle at the time of delivery to the first purchaser. the dealership also stated that the left ball joint is also defective and unsafe and needs to be replaced with the newly designed lateral arm ball joint. their reason for not complying with the recall free of charge is that the vehicle had been lowered. the lowering of the vehicle did not involve the replacement or alterations made on the ball joint lateral arm in any way and does not make the vehicle more difficult to repair. it does not change the fact that the lower lateral arm ball joint is defective and unsafe. the manufacturer did not comply with federal regulation 49 cfr part 577 requiring notification to purchasers of safety recalls. (chrysler has my owner information on file.) title 49 of the usc states the manufacturer is responsible to replace free of charge, any safety- related defect of an item of original equipment. thank you. *la | |||
| 1 | 04/29/2003 | ||
| The dealership only replaced the right side ball joint under recall 00 v 421 002, but the left ball joint also failed. *ak while in motion the ball joint separated. the left front tire locked up, the axle broke, and the vehicle skidded into a ditch. the vehicle was taken to the dealer who performed the recall (#00v421002) before, where they only replaced the right ball joint. the dealers negligence was the cause of the problem. *scc *jb | |||
| 04/21/2003 | |||
| While driving at 35 mph the right lower ball joint fell apart. the dealer was notified. *nlm | |||
| 04/18/2003 | 130000 | 2 | |
| My complaint is in regards to a serious defect/crash hazard in suspension: front:control arm: lower ball joint defect that has been recalled (id 00v421002, dec 15, 2000) last week my daughter had just got off the interstate and her right front ball joint broke completely off with no warning or sign of wear. this also caused the axle to pull away completely. i got the car fixed, and believe it or not the left side let go today, again just as she got off the interstate on her way home from school. a year ago or so we had them checked because of the recall and they said they were ok. i think they were defective from the start. ball joints should not have a traumatic failure like this with no warning or sign of wear. this is a serious problem which needs to be taken care of immediately before some one gets hurt. i also feel that the manufacture should be responsible for my costs which have now totaled about $800. please help me in this matter and let me know who else i should be talking to. i am not going to let this one slide by. *jb | |||
| 10/01/2001 | 0 | ||
| I owned a 1995 eagle talon that i took in to the chrysler dealer to inspect a ball joint recall and inspect a belt. they said the ball joint was ok and fixed the belt problem. about 3 months later i was turning into a gas station and the vehicles ball joint fell off. im not sure of the date of incident sop i entered a generic date. i sold the vehicle over a year ago but i forgot to submit this investigation to your dept. please look into this because there mechanics don't know what's going on and the investigations specialist did not even look at the car because it was not convenient for him he stated. i could of died if this happened at an intersection where i was crossing i could of killed someone or myself. or if i was traveling faster than 10-15 mph it could of been much more serious than what it was. property damaged was occurred only on my car. the crash was not with another vehicle but me sliding into a curb. another dealer fixed the damage free of charge but i had to fight chrysler to pay for my broken fog light. *nlm | |||
| Consumer stated dealer has had vehicle in shop for some time for repair for ball joints. dealer has not performed repair. please provide further information. ts | |||
| 04/01/2001 | 1 | ||
| Consumer was involved in an accident that possibly caused by faulty ball joints. after accident, consumer received recall notice 00v421002 relating to ball joints. consumer is requesting possible reimbursement for loss of vehicle. *tt | |||
| 1 | |||
| The consumer had received safety recall on lower lateral arm ball joints, but the dealer delayed fixing the vehicle because, parts were not available and the ordered parts were not received on time. *yh | |||
| 1 | 02/01/1997 | ||
| *yh | |||
| 1 | |||
| The consumer had received safety recall on lower lateral arm ball joints, but the dealer delayed fixing the vehicle because, parts were not available and the ordered parts were not received on time. *yh | |||
| 1 | |||
| Prior to recall, while making a turn, the lower arm broke, causing the passenger side of the car to fall to the ground, consumer is requesting reimbursement for the repairs due to the occurence happening prior.*yd | |||
| 06/25/2001 | |||
| Consumer received a recall 00v421002/ manufacturer's recall967 that dealer denied commpleting. recall stated briefly if ball joints didn't need to be replaced, then they would e cleaned and added a special sealant to prevent intrusion or moisture. dealer denied carrying out second part of recall. *ak | |||
| 04/10/2001 | 1 | ||
| Consumer was involved in crash due to broken lower ball joint. prior to incident,consumer took vehicle to ferrero eagle, dealer in loveland co,tele#970-667-4433 for recall 99v066003 on oct 23,2000. dealer claimed it passed inspection, and did not do replacement.*ak | |||
| Front suspension makes a hard worn out clunking noise when driven over small bumps or cracks in the road, a recall (99v-066) has been issued for this failure but the dealer is unaware of the recall. *et | |||
| 3 | |||
| The defective ball joint boots failed prior to recall notice 99v-066 causing the consumer to loose control of the vehicle on three occasions. nlm | |||
| 01/22/2000 | 09/01/1999 | ||
| Car was checked for the recall in august 1999. was making a turn at about 10mph when the left front wheel fell off. as a result of the lower ball joint failure, the drive shaft was damaged as well and will need to be replaced. *ak | |||
| 07/31/1999 | 1 | ||
| Lower arm ball joint failed prior to recall notice causing right front tire to release and causing the front end to collapse to the ground. nlm | |||
| 2 | 04/01/1995 | ||
| Vehicle experienced failure of the ball joints prior to recall notice, excessive wear to other components due to defect (struts) (99v-066). mjs | |||
| 1 | |||
| Recall repair (99v-066) for the lower ball joints was completed and inspected however the upper ball joints were found to be loose and were not included in the recall repair (denied). mjs | |||
| 09/15/1999 | |||
| Had received recall notice 99v066003. contacted dealer. took vehicle on date. mechanic inspected vehicle. found nothing wrong. no repairs done. week later, entire wheel fell off. had vehicle towed to another dealer. informed previous mechanic's inspection was incomplete. *ak | |||
| 02/01/1999 | 2 | ||
| Vehicle experienced recall component failure on two occasions prior to recall notice (99v-066003). mjs | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT | |||
| 06/20/2004 | 1 | ||
| While driving 40 mph consumer heard a loud knocking noise coming from the front. suddenly, vehicle vibrated uncontrollably. consumer was able to maintain control of the vehicle, and drove it to the dealer for inspection. mechanic determined that the front passenger upper ball joints needed to be replaced. *ak | |||
| 03/31/2004 | 1 | ||
| While driving 65 mph a loud noise was heard coming from the rear.consumer drove the vehicle to the dealer for inspection, and mechanic determined that both upper and lower ball joints needed to be replaced due to worn out parts. *ak | |||
| Lower control arm nut came off, causing driver's side tire to come off, and the front end of the vehicle to drop. please give any further details.*ak | |||
| 1 | |||
| Recall repair (99v-066) for the lower ball joints was completed and inspected however the upper ball joints were found to be loose and were not included in the recall repair (denied). mjs | |||
| Upper ball joints have become defective at 40,000 miles, causing potential safety hazard. *ak | |||
| SUSPENSION - FRONT - SHOCK ABSORBER | |||
| 08/01/2003 | 1 | 08/01/2003 | |
| The top of my shock towers in my engine compartment are almost rusted. it is beginning to crack and chip along the outside edge. if i pushed hard enough i could put my finger thru it. if it continues at this pace my vehicle will be unsafe to drive within a year. you can also see it begining to bow inward making me feel unsafe to drive my vehicle.*ak | |||
| SUSPENSION - FRONT - SPRINGS - LEAF SPRING ASSEMBLY - HANGER,BRACKET | |||
| 04/14/2005 | 146414 | 1 | 05/12/1995 |
| I want to complain about the unreasonable damage due to exterior rust forming in a stress-bearing area of my 1995 eagle talon. specifically, the right-front mounting points for the strut and upper 'a' arm have rusted into non-existence. there is very little rust on other parts of the automobile. *ak | |||
| SUSPENSION - REAR | |||
| 04/20/1999 | 1 | ||
| Right and rear axle and lf control arm failed. nlm | |||
| 04/27/1999 | 1 | ||
| Cv boot and axle nut failed. nlm | |||
| SUSPENSION - REAR - AXLE - SPINDLE | |||
| 02/14/2003 | 104400 | 2 | 07/18/1995 |
| I have had both the left and right spindle (knuckle assy) wear out on my car. after talking to dealer this is not an uncommon event. after looking at the spindle it looks to me that if this thing breaks while i'm driving there is going to be some sort of lose of control. while driving i have even noticed that my car would start to drift out of the lane because of the lose spindle. | |||
| SUSPENSION - REAR - SPRINGS - LEAF SPRING ASSEMBLY - HANGER/BRACKET | |||
| 04/14/2005 | 146414 | 1 | 05/12/1995 |
| I want to complain about the unreasonable damage due to exterior rust forming in a stress-bearing area of my 1995 eagle talon. specifically, the right-front mounting points for the strut and upper 'a' arm have rusted into non-existence. there is very little rust on other parts of the automobile. *ak | |||