Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | ||||||||||||||||
| 99V066003 | DAIMLERCHRYSLER CORPORATION | from 06/16/1994 to 06/30/1996 | V (Vehicle) | 165857 | 08/02/1999 | ODI | CHRYSLER GROUP LLC | 04/05/1999 | 04/26/1999 | |||||||
| Defect Summary | Vehicle description: passenger vehicles. if the rubber boots on the lower lateral arm ball joints of the front suspension were damaged during assembly, dirt and water can intrude. | |||||||||||||||
| Consequence Summary | This condition could cause the lower lateral arm ball joint to separate, increasing the risk of a vehicle crash. | |||||||||||||||
| Corrective Summary | Dealers will inspect the rubber boots, and if the boot is damaged, they will replace the lower lateral arm and ball joint on the affected vehicles. | |||||||||||||||
| Notes | Owner notification began august 2, 1999. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chrysler at 1-800-992-1997.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| 00V421002 | DAIMLERCHRYSLER CORPORATION | from 03/01/1994 to 01/31/1998 | V (Vehicle) | 393796 | 05/21/2001 | ODI | CHRYSLER GROUP LLC | 12/18/2000 | 03/12/2001 | |||||||
| Defect Summary | Vehicle description: passenger vehicles. if the rubber boots on the lower lateral arm ball joints of the front suspension were damaged during assembly, dirt and water can intrude. also, mmc has added the potential of leaking moisture, which can cause the ball stud to corrode. | |||||||||||||||
| Consequence Summary | This condition could cause the lower lateral arm ball joint to separate, increasing the risk of a vehicle crash. this campaign supercedes mmc's previous safety recall campaign, see 99v-066. | |||||||||||||||
| Corrective Summary | Dealers will inspect the lower lateral arm ball joint for wear. ball joints that exhibit wear beyond the established tolerance will be replaced with newly designed lateral arm ball joints. ball joints that are within the established tolerance will be cleaned and a special sealant will be applied to prevent intrusion of moisture. | |||||||||||||||
| Notes | Owner notification began may 21, 2001.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403. also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 020299 | 04/09/1999 | 604970 | Vehicles exhibiting front coil spring creaking, popping, or squeaking. *tt | 05/21/1999 | |
| SUSPENSION - REAR | |||||
| 020298 | 04/17/1998 | 600810 | A squeaking or hard rubbing noise may be heard from the rear of the vehicle when traveling over bumps. *yc | 06/09/1998 | |
| SUSPENSION - REAR - SHOCK ABSORBER | |||||
| 020798 | 06/19/1998 | 601571 | Conditions with light knocking or tapping noise being heard from the rear shock rear while traveling over bumps. *yc | 08/10/1998 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 01/01/1901 | 1 | ||
| The 1996 eagle talon tsi had the same defects as the 1995 eagle talon tsi. *ph the vehicle had multiple failure to include the a/c unit, trans axle, transmission, upper and lower ball joints, engine at 75000 miles. *nm | |||
| SUSPENSION - FRONT - CONTROL ARM | |||
| While driving 20-25 mph an unusal noise occurred, sounding as if something broke, cause unknown. please give any further details. *ak | |||
| 03/31/2000 | 1 | ||
| Consumer received a recall letter concerning defective ball joints. took vehicle to dealer, and they inspected vehicle, and said it was okay. consumer feels problem is still present.*ak the recall was only for the surrounding boot. but the defective ball jointa were ignored by the dealer. *yh | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 04/05/2004 | 112000 | 1 | 06/01/1996 |
| Ball joint of front right wheel separated after hitting bump on highway causing limited control of vehicle. *la | |||
| 12/10/2001 | |||
| Vehicle was taken to dealer for recall 00v421002 repairs on lower ball joints. dealer stated they were worn, but refused to replace them. consumer had ball joints replaced at an independent repair shop. please provide additional information.*ak | |||
| 12/03/2001 | 1 | ||
| Consumer received recall notice for inspection of tears in the lower lateral ball joints, however consumer experienced a failure of the right front suspension componets, consumer is requesting reimbursement for this failure in which he believes the recall was never performed.(attorney for client)*jb | |||
| 05/01/1997 | 1 | ||
| Consumer believes his daughters accident in which she experienced loss of steering control is as a result of the recall on front suspension ball joint boots, this failure occured prior to recall notice. nlm | |||
| 03/04/2000 | |||
| Received recall notice concerning lower ball joint failure. contacted 2 different dealerships. each dealership refused to do recall repairs. both insisted that they did not have the proper tools for repairs. *ak | |||
| 09/23/1999 | 1 | ||
| Received recall notice #99v066003. set appointment with dealer. took vehicle to dealership. was informed by mechanic, after checking vehicle, that the vehicle did not have the problem indicated in recall letter. was driving vehicle into a parking lot when the wheel came off. taking vehicle back to dealership to have the repair done. *ak | |||
| 08/12/1999 | 2 | 10/01/1995 | |
| When hitting a puddle of water the steering wheel locks up for about 5 seconds then it will go back to normal. also, consumer received a recall on the ball joints and lower control arm. took vehicle into dealership and they claimed to have inspected vehicle and found no problem. consumer experienced exactly what recall letter indicated. *ak | |||
| 09/02/1999 | |||
| Received recall notice #99v066003nd contacted dealer. was informed no parts were available for lower ball joints. could bring vehicle in for inspection to check if part was needed. *ak | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT | |||
| 04/05/2004 | 112000 | 1 | 06/01/1996 |
| Ball joint of front right wheel separated after hitting bump on highway causing limited control of vehicle. *la | |||
| 06/11/2001 | 1 | ||
| Consumer received a recall (00v421002/ manufacturer's recall 967 for 2nd time. a year ago when the 1st letter was received, dealer inspected it and said it was okay. when consumer responded to 2nd response dealer (messey yeardley chrysler jeep & eagle) stated that vehicle was too low to put on a lift. this was not a issue when it was taken in the 1st time. dealer stated they didn't look at it. *ak | |||