Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EXTERIOR LIGHTING | |||
| 07/05/2011 | 150229 | ||
| Headlights go off while driving. lcm is bad, $500.00 for part. very very dangerous situation. i was expecting to see a recall notice. this is the second lcm for me!! | |||
| 05/16/2011 | 72200 | ||
| I just purchases and took posession of a 2003 ford crown victoria police interceptor. i drove the vehicle for a couple days during daylight hours with no issues. however, on the first night i drove the vehicle (well after sunset) i experienced numerous occurrences of the headlights going out completely for extended periods of time (ranging from several seconds to several minnutes). the only way i was able to continue driving the vehicle was to hold the high/low beam switch in the high beam position. if i were on an unlit road this situation could have easily resulted in a vehicle crash, potentially damaging or destroying the vehicle and injuring or killing myself and/or any nearby pedestrians. i have seen the closed investigation #pe08066, which states that the reason this issue was closed is because it has not resulted in a death. being a volunteer fire fighter and emergency medical responder, i do not consider this to be an acceptable reason for closing such an obvious safety issue. i have learned that the cost to replace the defective circuitry is upwards of $500+ for the part alone, nort including labor costs. | |||
| 01/04/2009 | 282000 | ||
| Tl-the contact owns a 2003 ford crown victoria cvpi. while driving at 10 to 60mph the headlights would go out intermittenly during the night. there are no warning lights illuminating before the headlights goes out. as the vehicle was being pull to the side of the road sometimes it will return within 5 to 10 minutes or never. the vehicle would have to be towed to the shop where they are housed. the dealer was contacted stating he would have to pay $418 to replace the lighting control module due to no recalls or warranty. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 282,000..mw | |||
| 01/04/2009 | 280000 | ||
| Tl-the contact owns a 2003 ford crown victoria cvpi. while driving at 10 to 60mph the headlights would go out intermittenly during the night. there are no warning lights illuminating before the headlights goes out. as the vehicle was being pull to the side of the road sometimes it will return within 5 to 10 minutes or never. the vehicle would have to be towed to the shop where they are housed. the dealer was contacted stating he would have to pay $418 to replace the lighting control module due to no recalls or warranty. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 280,000...mw | |||
| 01/04/2009 | 282000 | ||
| Tl-the contact owns a 2003 ford crown victoria cvpi. while driving at 10 to 60mph the headlights would go out intermittenly during the night. there are no warning lights illuminating before the headlights goes out. as the vehicle was being pull to the side of the road sometimes it will return within 5 to 10 minutes or never. the vehicle would have to be towed to the shop where they are housed. the dealer was contacted stating he would have to pay $418 to replace the lighting control module due to no recalls or warranty. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 282,000..mw | |||
| 01/04/2009 | 280000 | ||
| Tl-the contact owns a 2003 ford crown victoria cvpi. while driving at 10 to 60mph the headlights would go out intermittenly during the night. there are no warning lights illuminating before the headlights goes out. as the vehicle was being pull to the side of the road sometimes it will return within 5 to 10 minutes or never. the vehicle would have to be towed to the shop where they are housed. the dealer was contacted stating he would have to pay $418 to replace the lighting control module due to no recalls or warranty. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 280,000...mw | |||
| 01/04/2009 | 282000 | ||
| Tl-the contact owns a 2003 ford crown victoria cvpi. while driving at 10 to 60mph the headlights would go out intermittenly during the night. there are no warning lights illuminating before the headlights goes out. as the vehicle was being pull to the side of the road sometimes it will return within 5 to 10 minutes or never. the vehicle would have to be towed to the shop where they are housed. the dealer was contacted stating he would have to pay $418 to replace the lighting control module due to no recalls or warranty. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 282,000..mw | |||
| 01/04/2009 | 280000 | ||
| Tl-the contact owns a 2003 ford crown victoria cvpi. while driving at 10 to 60mph the headlights would go out intermittenly during the night. there are no warning lights illuminating before the headlights goes out. as the vehicle was being pull to the side of the road sometimes it will return within 5 to 10 minutes or never. the vehicle would have to be towed to the shop where they are housed. the dealer was contacted stating he would have to pay $418 to replace the lighting control module due to no recalls or warranty. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 280,000...mw | |||
| 03/24/2008 | 1 | ||
| From: bolivar police [mailto:bol_pd@hotmail.com] sent: tuesday, march 24, 2009 12:45 pm to: subject: 2003 cvpi lighting problems we have been having a problem with the headlights going out on our 2003 cvpi. the lights go out and then after a short time come back on. it is very sporadic. our local mechanic has replaced the headlight switch but this did not solve the problem. i was wondering if any other agency has had this problem and if so, how it was corrected. thanks ricky l. whitney chief of police bolivar village pd lights are fixed, had to replace the lighting module. thanks for the help. *tr rick whitney chief | |||
| 12/03/2008 | 134600 | 1 | |
| I was driving to school december 3rd, 2008 when i noticed my blinkers (flashers) were not working when i was making lane changes. after which i noticed that my head lights, dash board lights as well as my hazard lights were not working. i was told that this was due to a light control module failure. this issue is also affecting my seat belt alarm and light. it is currently on going and has not been corrected due to my current research on the matter. i am only writing this complaint due to this information i found: this agency has experienced several failures of lighting control modules on 2005 ford crown victoria?s. while driving down the road, we have experienced a sudden loss of headlights, and in some cases, the headlights have not came back on for a substantial period of time. the failures occurred without warning. we have contacted ford fleet services and made them aware of the issues but at this time they have not issued any recalls. we have also contacted the nhtsa office of defects investigation (odi) and filed a complaint. odi has currently opened an investigation into the issue which is referenced under nhtsa action number : pe08066. due to the safety issue of this defect and the cost associated with repairs, i would ask that anyone with this problem contact the nhtsa at 1-888-327-4236 and file a complaint in an attempt to have a recall issued from ford. the current investigation covers ford crown victoria?s and mercury grand marquis?s, model years 2003-2005. if there is an on going investigation i would like to be informed on the matter due to the possible case of a crash if driving at night when the defect occurs. thank you for your time. *tr | |||
| 09/10/2008 | 101000 | 1 | |
| While driving at night, the headlights went off. i was able to reach my destination by holding the high beam (flash to pass) actuator on. i discovered that ford is aware of a problem with the lighting control module. i had a mechanic replace the module at a cost of $698.22 ($558 for the part, $90 labor, and 50.22 tax). it seems to me that the lights going off while vehicle is in operation could pose a safety hazard! i will keep the old part. *tr | |||