Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SUSPENSION - REAR | ||||||||||||||||
| 11V392000 | FRONTLINE COMMUNICATIONS | from 10/31/2006 to 07/12/2011 | V (Vehicle) | 75 | MFR | FORD MOTOR COMPANY | 08/01/2011 | 08/02/2011 | ||||||||
| Defect Summary | Frontline is recalling certain model year 2006-2011 electronic news gathering (eng) vehicles built on a ford e-350 chassis with an aftermarket rear anti-sway bar and manufactured from october 31, 2006, through july 12, 2011. these vehicles may be susceptible to rear hydraulic brake line damage. the rear anti-sway bar frame mounting bolt threads may come in contact with the steel hydraulic brake line. if metal-to-metal abrasion occurs, the brake line may eventually rupture and cause a loss of hydraulic service brake pressure. | |||||||||||||||
| Consequence Summary | If a loss of service brake pressure occurs, the driver may not be able to control the vehicle, increasing the risk of a crash | |||||||||||||||
| Corrective Summary | Frontline will notify owners, and dealers will repair the vehicles free of charge. repairs will be performed by local ford dealers and frontline authorized service facilities. the manufacturer has not yet provided an owner notification schedule. owners may contact frontline communications at 1-727-573-0400. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||||
| TSB-09-20-7 | 04/01/2010 | 10032624 | Ford: steering wander. some vehicles may exhibit steering wander or free play. steering gear mesh load adjustment. front end alignment may be adjusted to improve the wander/free play condition. sticky on center feel may also be due to b | 04/21/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 09/14/2011 | |||
| Tl* the contact owns a 2008 ford e-350. the contact stated while driving various speeds, the vehicle continuously made a clanking sound. the vehicle was taken to the dealer who diagnosed that the ball joints and center steering shaft broke; as a result both components need to be replaced. the manufacturer was made aware of the failure and did not offer any assistance since the vehicle was not included in any recalls. the vehicle was repaired. the vin was not available. the failure mileage was unknown and the current mileage was 48,000. | |||
| 09/14/2011 | |||
| Tl- the contact owns a 2008 ford e-350. the contact stated while driving various speeds, the vehicle continuously made a clanking sound. the vehicle was taken to the dealer who diagnosed that the ball joints and center steering shaft broke; as a result both components need to be replaced. the manufacturer was made aware of the failure and did not offer any assistance since the vehicle was not included in any recalls. the vehicle was repaired. the vin was not available. the failure mileage was unknown and the current mileage was 48,000. rvk | |||
| 09/14/2011 | |||
| Tl - the contact owns a 2008 ford e-350. the contact stated that while driving at various speed the vehicle continuously made a clunking sound. the vehicle was taken to the dealer who diagnosed that the ball joints and center steering shaft broke as a result both needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included on any recalls. the vehicle was repaired. the vin was not available. the failure mileage was unknown and the current mileage was 48,000. pm | |||
| 06/10/2008 | 1 | ||
| There has been no crash to date. the complaint is related to the poor driving performance of 2008 ford f350 12 passenger vans. the steering control is very poor and may cause accidents. there is so much slop in the steering that you can feel the vehicle sway back and forth while driving. in some cases, at higher freeway speeds, the van starts to fishtail (like a travel trailer with too much weight in the back). we have asked our local ford dealership to look at the problem, but, the steering is still bad. i have owned many ford vehicles and have never encountered this type of problem before. *tr | |||