Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT
107/03/1997
 The lower ball joints failed. *tt *nlm
SUSPENSION - REAR - SPRINGS - LEAF SPRING ASSEMBLY
10/02/20071000001
 Tl*the contact owns a 1997 ford f-150. while driving over a bump at 30 mph, the contact heard a loud noise and noticed that the rear driver's side coil spring failed and was striking against the tire. the manufacturer stated that his vin was not included in nhtsa campaign id number 98v161000 (suspension: rear: springs: leaf spring assembly). if the contact repairs the vehicle, the manufacturer will offer a two month warranty for the rear spring. the vehicle has not been repaired. the failure mileage was 100,000 and current mileage was 126,000. updated 06/12/09 *bf updated 06/16/09
03/27/20031
 There is a safety recall on my 1997 ford f150, 98v161000, relating to fractured leaf spring. according to ford, this safety recall was applied to my vehicle in 2001. i heard a noise from the back of my truck when starting from a stopped position, and began looking around. i see that the center leaf spring on the rear of my truck is broken, exactly the problem that is described in the safety recall 98v161000 (98s18 per ford). i contacted the local ford dealer. they show no outstanding campaigns against my vin. after about 5 attempts to get someone at ford to explain this recall to me, i finally got in touch with ford customer service, and spoke with a representative named tisha. she informed me that this recall had been applied to my vehicle by leigh ford, and that ford will not cover this repair. i have two complaints. 1. safety concern. the leaf spring is broken, and may contact the fuel tank and cause a leak as described. ford did not seem concerned about this. was this recall applied correctly? was the fracture there to begin with, and just overlooked? i don't know if it is safe to even drive this until this is repaired. 2. this is a known problem and ford should pay to have this safety issue repaired correctly and immediately. *nlm
SUSPENSION - REAR - SPRINGS - LEAF SPRING ASSEMBLY - LEAF
03/23/2008122001205/05/1998
 1) driving low speed residential 2) middle leaf spring rear driver side broke, moved forward over time and swung into tire side wall destroying tire. recall nhtsa # 98v161000 had been performed in 1998 to correct this potential failure. further inspection revealed the opposite side leaf spring is broken and could do the same thing or puncture the fuel tank. 3) both rear leaf spring sets need replacement and left rear tire needs replacement. *tr