Consumer Complaints

Fail datemilesoccurencesPurchase date
FUEL/PROPULSION SYSTEM
12/15/20121085001
 Rear fuel tank strap corroded through and broken, approximately 6 inches of driver side missing. rear of tank was being supported by fill and vent tubes only. front strap was intact but corroded. *tr
12/15/2012108500
 Rear fuel tank strap corroded through and broken, approximately 6 inches of driver side missing. rear of tank was being supported by fill and vent tubes only. front strap was intact but corroded.
11/12/20122320111
 I had an appointment at donley ford in ashland, ohio mon., 11-11-12 at 6 pm., to have the fuel tank straps replaced on my f-150 per the recall. when the technician removed the straps, the tank started leaking. when contacting ford, they deny any responsibility for this problem. a quick search on the internet shows that many others have had the same experience. my truck was previously owned my brother and has been taken well care off. the technician even commented on its condition. the tank is in perfect condition except some rusting where the straps were. after searching the internet, i am sure that you have heard this complaint before. i am simply adding one more. not only is there a potential for the straps to break, allowing the tank to fall, they also corrode the tank, causing it to leak fuel. *tr
11/12/2012232011
 I had an appointment at donley ford in ashland, ohio mon., 11-11-12 at 6 pm., to have the fuel tank straps replaced on my f-150 per the recall. when the technician removed the straps, the tank started leaking. when contacting ford, they deny any responsibility for this problem. a quick search on the internet shows that many others have had the same experience. my truck was previously owned my brother and has been taken well care off. the technician even commented on its condition. the tank is in perfect condition except some rusting where the straps were. after searching the internet, i am sure that you have heard this compaint before. i am simply adding one more. not only is there a potential for the straps to break, allowing the tank to fall, they also corode the tank, causing it to leak fuel.
09/17/2012130000
 Tl* the contact owns a 2000 ford f150. the contact stated that while driving 20 mph, the fuel tank detached from the vehicle. the contact stated that he pulled over and noticed that gasoline was leaking from a hole in the fuel tank. the vehicle was towed to the dealer for inspection where they stated that the fuel tank straps were fractured. the vehicle was not repaired. the manufacturer was notified and stated that she should have received notification of nhtsa campaign id number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting). the failure mileage was 130,000.
09/17/2012130000
 Tl- the contact owns a 2000 ford f150. the contact stated that while driving 20 mph, the fuel tank detached from the vehicle. the contact stated that he pulled over and noticed that gasoline was leaking from a hole in the fuel tank. the vehicle was towed to the dealer for inspection where they stated that the fuel tank straps were fractured. the vehicle was not repaired. the manufacturer was notified and stated that she should have received notification of nhtsa campaign id number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting). the failure mileage was 130,000. kmj
04/04/20121590011
 After dealer completed safety recall 11s21 fuel tank straps, tank began to leak fuel. ford refuses to acknowledge that this is a safety issue to fix broken fuel tank after recall work. there response to me was if the tank fell off the truck it would be covered, this has happened to many f150's hence the reason for the safety strap recall. *tr
04/02/20122100001
 Like so many, i had to replace my fuel tank because of holes rusted in it ($500 cost to me). even after nhtsa studied the issue for 10 months, they apparently determined that having gasoline spill out onto the road is not a safety concern for consumers. if this is true, then there is no reason to call the haz mat team in to clean it up, because ray lahood has determined that there is no risk of fire and the contamination of ground water is of no public concern? the tread act states that if a defect is hidden to mislead nhtsa, the company is subject to a $15,000,000 fine. if there is a death or grievous injury as a result, the penalty includes 15 years in prison (a ri woman sustained such an injury) why is ray lahood, david strickland and larry hershman so reckless with human life as to not enforce this law? why can they decide which consumers should be covered by consumer protections under the law and which ones should sooner die in a ball of flame? how can the hr department of a company threaten employees with termination if they refuse to cover up a tread act criminal violation that could, and i quote (charr occupants beyond recognition) all without consequence in spite of the letter and spirit of the law. this failure to corrosion protect is the same decision that killed a coast guard veteran in mass when the axel broke on his windstar. another tread violation meriting prison time, but nhtsa is again either too corrupt or too inept to its job. likewise, the recent string of brake failure due to line corrosion is due to the same decision. how can anyone not know that these present risks to human life? how can anyone have so little regard for human life to seemingly run a protection racket like nhtsa seems to be, yet claim to be acting in the interest of the public and consumers? *tr
04/02/2012210000
 Like so many, i had to replace my fuel tank because of holes rusted in it ($500 cost to me). even after nhtsa studied the issue for 10 months, they apparently detemrined that having gasoline spill out onto the road is not a safety concern for consumers. if this is true, then there is no reason to call the haz mat team in to clean it up, because ray lahood has determined that there is no risk of fire and the contamination of ground water is of no public concern? the tread act states that if a defect is hidden to mislead nhtsa, the company is subject to a $15,000,000 fine. if there is a death or grevious injury as a result, the penalty includes 15 years in prison (a ri woman sustained such an injury) why is ray lahood, david strickland and larry hershman so reckless with human life as to not enforce this law? why can they decide which consumers should be covered by consumer protections under the law and which ones should sooner die in a ball of flame? how can the hr department of a company threaten employees with termination if they refuse to cover up a tread act criminal violation that could, and i quote (charr occupants beyond recognition) all without consequence in spite of the letter and spirit of the law. this failure to corrosion protect is the same decision that killed a coast guard veteran in mass when the axel broke on his windstar. another tread violation meriting prison time, but nhtsa is again either too corrupt or too inept to to its job. likewise, the recent string of brake failure due to line corossion is due to the same decision. how can anyone not know that these present risks to human life? how can anyone have so little regard for human life to seemingly run a protection racket like nhtsa seems to be, yet claim to be acting in the interest of the public and consumers?
05/31/2012139000
 Tl* the contact owns a 2000 ford f150. the contact stated that after parking, he smelled gasoline fuel coming from the vehicle and then noticed a hole in the fuel tank. the dealer was notified of the issue who advised the contact that there were no recalls on the vehicle. the vehicle was not repaired. the manufacturer was not notified of the issue. the failure mileage was 139,000.
05/31/2012139000
 Tl-the contact owns a 2000 ford f150. the contact stated that after parking, he smelled gasoline fuel coming from the vehicle and then noticed a hole in the fuel tank. the dealer was notified of the issue who advised the contact that there were no recalls on the vehicle. the vehicle was not repaired. the manufacturer was not notified of the issue. the failure mileage was 139,000. kmj
05/31/2012139000
 Tl-the contact owns a 2000 ford f150. the contact stated after parking the vehicle he smell fuel coming from his vehicle. he noticed the fuel under his vehicle and saw a hole in the fuel tank. the dealer was notified who stated there are no recalls on the fuel tank only the fuel straps. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 139,000. mw
05/05/2012158000
 Tl* the contact owns a 2000 ford f-150. the contact stated that both fuel tank straps were completely rusted. the contact referenced nhtsa campaign id number 11v385000 (fuel system, gasoline: storage: tank assembly: mounting) and the vehicle was taken to an authorized dealer. the dealer advised the contact that the recall remedy could not be performed unless the damaged fuel lines were replaced first. the vehicle was not repaired. the contact expressed that the fuel tank replacement should have been included in the recall campaign. the manufacturer was notified of the problem. the approximate failure mileage was 158,000.
05/05/2012158000
 Tl-the contact owns a 2000 ford f-150. the contact stated that both fuel tank straps were completely rusted. the contact referenced nhtsa campaign id number 11v385000 (fuel system, gasoline: storage: tank assembly: mounting) and the vehicle was taken to an authorized dealer. the dealer advised the contact that the recall remedy could not be performed unless the damaged fuel lines were replaced first. the vehicle was not repaired. the contact expressed that the fuel tank replacement should have been included in the recall campaign. the manufacturer was notified of the problem. the approximate failure mileage was 158,000. kmj

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