Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
09/12/201089000
 Tl-the contact owns a 2000 ford f-150. the contact stated that the spare tire detached from the vehicle as a result of the holster rusting and fracturing. the dealer did not offer any assistance. the manufacturer was aware of the failure. no repairs were performed. the approximate failure mileage was 89,000 and the current mileage was 120,000. sm.
09/12/201089000
 Tl- the contact owns a 2000 ford f150. the contact stated that the spare tire detached from the vehicle since the holder had rusted and fractured. the dealer did not offer any assistance. the manufacturer was aware of the failure. no repairs were performed. the current mileage was 120,000. the approximate failure mileage was 89,000. bw
07/30/20091248001
 Have a 2000 ford f150 had tank filled with gas and was driving down road when gas tank fell of found that both straps that held tank had rusted through thankfully we were not moving fast or it is hard to tell what would have happened there is only 125000 mile on vehicle and has been maintained feel that an incident like this is uncalled for that there should have been a safer way of mounting since vehicle had even been rustproofed we are thankfull that this did not happen a high speed for we feel that something grave could have happened to us and anyone behind us if and when it may have exploded. *tr
03/01/2008800001
 Paint blistering off aluminum hood. two spots where the hood meets the grill about the size of my xl fist and growing. under the hood around the edges showing signs of blistering. washing the hood (not power washing -- by hand) dislodged all the paint off in these areas and now is down to pitted aluminum. *tr
01/22/2008102/19/2001
 My window on my ford f150 was leaking. water leaked into the cab and into the gem and fusebox. first, my fan stayed on after the key was removed. then a buzzing sound came from around the fusebox. then a beeping sound started coming from around the fusebox. lastly i was driving on the freeway and the whole truck began shaking. it was hard to distinguish what the problem was, flat tire, broken axle? i parked the truck, and went to start it again, and the same shuddering came from the engine. this is very dangerous. i began looking on the internet and found that many people with f150's, expeditions, navigators, etc were all having this problem from years 97-03. this should be a recall - this is very hazardous! *tr
12/13/200711120015
 When it rains or snows, water leaks from around the windshield onto fuse box causing electrical failure of wipers, damage to relays, battery draining to dead, and failure of other electrical components. the windshield has no chips or cracks ! *tr
09/10/200754000104/22/2000
 Tl*the contact's spouse owns a 2000 ford f-150. the contact stated that in her spouse's attempt to drive the vehicle, he noticed that half of the tow bar was lying on the ground and the other half was still attached to the vehicle. he wiggled the piece that was still attached and it immediately fell to the ground. the entire tow bar was rusted. the dealer was notified. the current mileage was 60,000 and failure mileage was 54,000.
STRUCTURE - BODY
09/27/2011200000
 My truck front cross member that supports radiator and the body to the frame is just about rusted gone. dealer stated that truck is 11 years old and will not repair. i am sending this for record in the event i am killed due to any failure in which i discribe. i have read two cases on this website , one is a 2001 f-150 that had a cross member support rusted out in 2003 with 48,000 miles and another was a 2001 f-150 had a tag attached to the frame which read ( defective material do not use l/s performance *ak. i expect a full investigation on this complaint and i do want my vehicle inspected by nhtsa
12/27/201170000
 Tl- the contact owns a 2000 ford f-150. the contact stated that the cross members, cab mounts, brakes lines and starter cables were all rusted. the contact stated that there was a recall on the vehicle for corrosion of the fuel tank straps under nhtsa campaign id number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting) but not for the other corroded components. the vehicle was not repaired. the failure mileage was 70,000. kmj
09/27/2011200000
 My truck front cross member that supports radiator and the body to the frame is just about rusted gone. dealer stated that truck is 11 years old and will not repair. i am sending this for record in the event i am killed due to any failure in which i discribe. i have read two cases on this website , one is a 2001 f-150 that had a cross member support rusted out in 2003 with 48,000 miles and another was a 2001 f-150 had a tag attached to the frame which read ( defective material do not use l/s performance *ak. i expect a full investigation on this complaint and i do want my vehicle inspected by nhtsa
12/27/201170000
 Tl- the contact owns a 2000 ford f-150. the contact stated the cross members, cab mounts, brakes lines and starters cable have rusted on the vehicle. the contact received a recall for the fuel straps, but stated these others part on the vehicle had rusted as well. the contact feels this is a safety issue. the current mileage was 70,000.rl
09/27/2011200000
 My truck front cross member that supports radiator and the body to the frame is just about rusted gone. dealer stated that truck is 11 years old and will not repair. i am sending this for record in the event i am killed due to any failure in which i discribe. i have read two cases on this website , one is a 2001 f-150 that had a cross member support rusted out in 2003 with 48,000 miles and another was a 2001 f-150 had a tag attached to the frame which read ( defective material do not use l/s performance *ak. i expect a full investigation on this complaint and i do want my vehicle inspected by nhtsa
12/27/201170000
 Tl- the contact owns a 2000 ford f-150. the contact stated the cross members, cab mounts, brakes lines and starters cable have rusted on the vehicle. the contact received a recall for the fuel straps, but stated these others part on the vehicle had rusted as well. the contact feels this is a safety issue. the current mileage was 70,000.rl
09/27/2011
 My truck front cross member that supports radiator and the body to the frame is just about rusted gone. dealer stated that truck is 11 years old and will not fix. i am sending this for record in the event i am killed due to any failure. have read two cases on your website. one is a 2000 f-150 that a cross member support rusted out in 2003 with 48,000 miles. another was a 2000 f-150 that had a tag attached to the frame stating defective material do not use! l/s performance *ak. i expect a full investigation on this and want my vehicle inspected.
11/11/2011111507
 Ford has issued a recall for defective fuel tank straps that may corrode and cause a potential fuel leak. i brought my truck in for the recall and sure enough my straps are corroded. the vehicle is at a ford dealership and they will not replace the straps because the corroded straps have started to corrode the tank. according to the dealer the tank will begin leaking if they replace the straps. the dealer called ford customer care and they would not cover the tank. i also called ford and they refused to cover the tank and also will not replace the straps unless i purchase a tank from them to replace. if my straps break i will lose my tank and potentially cause a fire or accident to another vehicle. the recall does not currently address additional damage caused by the defective straps. the damage to my tank is a direct result of the defective straps and should be covered under this recall. i leave in new england and am sure there are many other ford trucks with the same problem. what recourse do i have to get this resolved? spoke with mark, a customer service supervisor at ford customer care in florida, case # 607483151. any assistance would be appreciated,
09/09/2008
 Tl* the contact owns a 2000 ford f-150. the contact stated that the vehicle was completely rust under the vehicle from front to back and there were rust particles falling off the vehicle. the failure began three years prior. the vehicle was not inspected or repaired. the failure mileage was unknown and the current mileage was 132,000.
09/09/2008
 Tl- the contact owns a 2000 ford f-150. the contact stated that the vehicle was completely rust under the vehicle from front to back and there were rust particles falling off the vehicle. the failure began three years prior. the vehicle was not inspected or repaired. the failure mileage was unknown and the current mileage was 132,000. kmj
04/25/2011149000
 I began hearing a squeel coming from the engine compatrment and on stopping i could hear the cooling fan hitting the fan cowling. i thought the squeel was from one of the idler pullies on the serpentene belt, and thought that maybe the fan cowling had loosened. on my way to the repair station, i lost the belt, it came completly off. what actually happened was the radiator support had completly rusted and disintergrated causing the front portion of the engine components to fall forward. i had to bring the vehicle to a body shop where they had to remove the bumper, front end, both fenders, and the hood to replace the radiator support. the owner of the shop knew of this problem when i brought the truck in and stated that this was a common problem with this turck and that he has done approxiamately 20 of them in the past year. $1400.00 dollars later my truck rides much better and noise free. i thought that i had something going on on the passenger side of the truck, for it would bounce terribly over bumps. i thought maybe a bad shock. turns out after this repair, the problem is gone.
06/22/20071
 My factory paint is bubbling up and peeling looks like it is rusting. the hood is all aluminum so it is oxidizing. and more and more paint is coming off. *tr
STRUCTURE - BODY - BUMPERS
11/01/201111
 2000 ford f-150. consumer states wheel rims started to rust out in one year *tgw the consumer also stated the bumper rusted out in one year, and the abs light illuminated. the brakes were inspected several times, but no problem was found. the high beams would not come on, the plastic on the outside rearview mirror fell off, the dome light in the cab wouldn't come on, and the tailgate wouldn't close, the windshield wiper washer, wipers and heating system did not work. the power steering pump leaked all the time, the gear shifter wouldn't go into park. the fuel strap failed three years ago and caused the fuel tank to fall to the ground. *jb
STRUCTURE - BODY - TAILGATE
11/01/201111
 2000 ford f-150. consumer states wheel rims started to rust out in one year *tgw the consumer also stated the bumper rusted out in one year, and the abs light illuminated. the brakes were inspected several times, but no problem was found. the high beams would not come on, the plastic on the outside rearview mirror fell off, the dome light in the cab wouldn't come on, and the tailgate wouldn't close, the windshield wiper washer, wipers and heating system did not work. the power steering pump leaked all the time, the gear shifter wouldn't go into park. the fuel strap failed three years ago and caused the fuel tank to fall to the ground. *jb
STRUCTURE - FRAME AND MEMBERS
05/11/200880000
 Broken fuel tank strap. looked at my truck fuel tank hanging low. looked underside front fuel tank strap gone. i had about 20 gallons in tank, or 3/4 full. i was about to head to familys house 25 miles away when noticed,. this was on a saturday morning. went to ford dealer, they had both straps in stock. replaced both straps. took about 30 minutes to replace.