Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 12/31/2012 | 133000 | ||
| Truck was parked in driveway when it suddenly caught on fire under the hood burning through the hood in a matter of seconds.firefighters called to the scene said they have never seen anything like it before. i believe this fire was caused by the speed control switch, of which there have been at least two recalls on of which we were never informed about. | |||
| 10/11/2011 | 26000 | ||
| Tl- the contact owns a 2000 ford f-150. the contact stated that the vehicle was parked with the engine turned off when it caught on fire. the fire department diagnosed that fluid leaked into the brake master cylinder and caused the fire. a fire report was filed. the vin was included in the recall associated with nhtsa campaign id number: 05v388000 (vehicle speed control), but the contact did not receive a recall notice in the mail. the dealer was not contacted. the manufacturer was notified and told the contact that they would process an investigation upon the grounds that the insurance company was not contacted. the vehicle was destroyed. the failure and the current mileage was 26,000. kmj | |||
| 11/01/2011 | |||
| My truck was parked on my driveway, and had not been driven in about 2wks. i didn't even think that the battery had a charge. my [kathy] wife and a salesman and i just happened to be standing a few feet away having a conversation, when we smelled wires burning. i quickly raised the hood of the truck to see the plug wires connected to the brake master cylcender smoking. at that time i of course disconnected it. | |||
| 10/04/2011 | |||
| On tuesday october 4, 2011 my truck caught fire while sitting in a parking lot at my wifes place of employment. the truck was not running and had no major mechanical issues. the fire started from the engine compartment and damaged the a majority of the front end of the vehicle, it is totalled. i beleive my ford truck caught fire due to a failure in the cruise control wiring system and a leak in the brake fluid system. there was a recall for the wiring and my truck was not fixed due to me being the second owner. i was not aware of the recall until i searched this morning after the fire. | |||
| 07/21/2011 | 160000 | ||
| Tl- the contact owns a 2000 ford f-150. the contact stated that the vehicle caught on fire at the contacts residence. the dealer nor manufacturer were notified of the failure. the failure was not remedied. the fire department did not file a report. the failure and current mileage was 160,000. the vin was unavailable. nw | |||
| 06/28/2011 | |||
| Vehicle was parked and ignition was off for approximately two hours after normal driving conditons. vehicle engine compartment caught fire while vehicle was parked and unattended in owner's driveway. | |||
| 05/12/2011 | 270320 | ||
| 2000 ford f-150 truck spontaneously combusted at approximately 2am on may 12, 2011. truck had been parked since 9am the preceding day. fire investigator believes it to be the cruise control deactivation switch pending further investigation. | |||
| 01/31/2011 | 190000 | ||
| My 2000 ford f-150 was in front of my doctor | |||
| 04/28/2010 | 102000 | ||
| On april 28th, at approximately 6 pm, while it had been sitting, having not been driven for almost an hour, our 2000 ford f-150 caught fire. there was no indication prior to the event that would have tipped us off that this was going to happen our cruise control was still operational. we received our recall notice in january 2005 and we took it to the dealership in late may early june 2005 where it was purchased to have it serviced for smoke coming from underneath the hood. it was not until this fire that we found out the cruise control was not fixed, our insurance company, farm bureau, did an investigation and that was their finding. we were very fortunate that nobody was hurt but the truck is a total loss. | |||
| 01/13/2010 | 138000 | 1 | |
| 2000 f150 caught fire after being parked for approximately 2-hours. vehicle completely destroyed and two vehicles parked next to my vehicle were damaged. i was never notified by ford motor company of any recall. i was told by an acquaintance of the cruise control switch recall that affected my truck after the fire occurred. i have made a claim for damages with ford motor company and am awaiting a resolution. *tr | |||
| 11/15/2009 | 100000 | ||
| Tl* the contact owns a 2000 ford f150. while parked for 15 minutes, the vehicle caught on fire. the proceeding vehicle also caught on fire. the fire then spread quickly to his home, and caused severe property damage. the fire investigator discovered that the fire originated from under the hood area. the vehicle was completely destroyed. the manufacturer was notified, and he was advised to contact his insurance company. the current and failure mileages were over 100,000. | |||
| 10/13/2009 | 121898 | 1 | |
| Went to lunch. returned to work. was at work for approx.1 hour. fellow employee comes to me and says there is smoke pouring out of my truck. ran outside to see my truck on fire. tried using extinguishers but to no avail. called fire dept. and they arrived 5-10 minutes later. truck was a total loss. had no previous problems prior to this. insurance company states it was to due a recall on this vehicle. *tr | |||
| 11/01/2009 | 160000 | 1 | |
| My ford f150 pick up truck exploded and burst into flames after being parked for about 10 hours. the vehicles is a total loss and nearly damage other adjacent vehicle prior to the fire department 's response . *tr | |||
| 10/22/2009 | 90000 | 1 | |
| I own a ford f150. on thursday, october 22, at approximately 8:30am, the engine burst into flames in the parking lot of my work. i work at a public school, but luckily no one was injured and no other cars were damaged. apparently, the fire was caused by a faulty cruise control deactivation switch. i am not the original owner of the truck and was not aware of the recall or the danger of the situation. the truck was totaled. i am now waiting for my insurance company to resolve the matter. *tr | |||
| 09/28/2009 | 110000 | 1 | |
| 2000 ford f150 caught fire while parked on the street. vehicle was totally destroyed. *tr | |||
| 07/22/2009 | 169000 | 1 | |
| My 2000 ford f-150 had been driven for 15 minutes, then parked for 2 1/2 hours when it caught fire under the hood on the drivers side near the firewall at the fender well. *tr | |||
| 05/15/2009 | 150000 | 1 | |
| 2000 ford f-150. sitting in our driveway, neighbor said they saw a flash. vehicle ignited on driver's side under the hood. owner was able to extinguish the fire before fire department arrived. ford motor company stated no assistance would be offered. currently being evaluated by insurance company. *tr | |||
| 11/12/2008 | 200000 | ||
| Tl*the contact owns a 2000 ford f-150. the contact's vehicle caught fire without warning. it was parked near the house and it almost caught fire as well. the fire originated in the engine due to the vehicle speed control. there were no injuries. a fire report was available. the entire vehicle was burned very badly. the failure mileage was 200,000. | |||
| 10/16/2008 | 133630 | 1 | |
| My 2000 ford f-150 caught fire in parking lot. insurance adjuster determined it was caused by cruise control switch. *tr | |||
| 07/31/2008 | 1 | ||
| On thursday july 31, 2008. i got off from work and i saw my truck 200 f-150 on fire, and i read in the internet that it happen because it has a problem with one off the switch. so i call ford and they haven done anything.. and i don't know what to do because i lost my truck. *tr | |||
| 07/07/2008 | 105000 | 1 | |
| 07/07/2008 @ 12:58 my ford f-150 caught on fire. truck is a total loss. also damage to cars parked nearby. also had personal property loss of things inside truck. about 1 1/2 wk before fire i received a recall letter from ford explaining the recall. the letter did not seem that urgent, but i figured i would have time to get to the dealer in a week or so. letter stated that this was my second notice and was dated 03/2008. it was the only letter i received from ford motor co. *tr | |||
| 06/15/2008 | 154000 | 1 | |
| My truck was parked in front of my house when it burst into flames. i called 911, the fire department was sent out and they put out the fire. the truck is burned beyond recognition. *tr | |||
| 05/13/2008 | 136000 | ||
| Tl*the contact owns a 2000 ford f150. while his vehicle was parked, it caught fire. he awoke and attempted to put the fire out; however, the fire department extinguished the fire. a police report is available. after the fire occurred a relative stated that she received recall notice (05v017000) for the cruise control. the manufacturer offered the contact no assistance. the current and failure mileages were 136,000. | |||
| 03/09/2008 | 1 | 02/12/2002 | |
| Me and my family was at the store, i went in to get what we needed, and my family was in the truck. the truck was turned off, then my wife saw smoke coming from under the hood, she got out to get me while my son got my daughter out safely, within seconds the truck was in flames. a complete loss. my truck was a ford f150 2000 model. i did receive a recall notice on the truck on saturday the day before the fire. *tr | |||
| 03/01/2007 | 130000 | 1 | 01/01/2002 |
| Tl*the contact owns a 2000 ford f-150. the contact received a recall notice for the vehicle speed control in may of 2007. he notified the dealer and manufacturer to have the recall repair performed, but they refused to assist. as a result, the vehicle caught fire in a parking lot. he called the dealer on several occasions to have the deactivation switch disconnected, but has not received a response. the vehicle was destroyed. the recall number was unknown. the failure and current mileages were 130,000. | |||
| 11/30/2007 | 95000 | 1 | 02/07/2007 |
| Truck was parked for 3 days without moving and started fire. destroyed the engine compartment and front half of the truck before fire was extinguished. fire department investigation concluded that the fire was due to a recall on ford involving and related to the cruise control switch. *tr | |||
| 10/13/2007 | 80000 | 1 | 01/01/2007 |
| Tl*the contact owns a 2000 ford f-150. while driving 30 mph, the contact smelled smoke and then noticed smoke rising from the air conditioner vent. he also noticed flames coming from the engine compartment. the dealer inspected and repaired the vehicle, but did not state the cause of the failure. there is a recall for the vehicle speed control (nhtsa campaign id number 05v388000). the current and failure mileages were 80,000. updated 3/5/08 *cn updated 03/04/08 *tr | |||
| 05/21/2007 | 44000 | 1 | 02/21/1999 |
| Faulty deactivation switch. *tr | |||
| 08/19/2007 | 14000 | 1 | 01/01/2001 |
| I own a 2000 f150. it was parked in my driveway and the engine caught fire in the area of the brake system. vehicle is a total loss. *tr | |||
| 08/12/2007 | 121000 | 1 | 05/21/2007 |
| Purchased a 2000 ford f150 pickup truck about 3 months ago, and on august 12,2007 approx. 10 :00 p.m. my husband and i were alerted by our 8 year old son that he smelled smoke and something burning. my husband checked the upstairs rooms w/ no signs so went downstairs and opened the door to the garage and saw the truck engine on fire! he yelled for us to get out because the truck was on fire so i grabbed my 9 month old and by the time we all got out, the garage doors already burned off! our house was completely destroyed...we lost everything. *jb | |||
| 04/08/2007 | 70000 | 1 | 01/01/2005 |
| Tl*the contact owns a 2000 ford f-150. the contact stated that the vehicle caught fire under the hood. the vehicle was destroyed with the exception of the bed. she was informed that there was a recall on the vehicle for the vehicle speed control. the contact received a recall notice, but failed to bring it to the mechanic when she attempted to have the vehicle serviced. the mechanic stated that the repair could not be performed without the recall notice. the police and fire department arrived and a fire report was filed. the contact endured property damage due to the heat from the fire. the engine size was unknown. the current and failure mileages were 70,000. | |||
| 02/11/2007 | 120000 | 1 | 02/10/2007 |
| I bought a 2000 ford f150 sat at noon parked it 1:15 sun 3:00 am it was burned to the ground fire chief said cruise circuit likely, ford refuses to do anything, car lot refuses to do anything, other car damaged i am out $4000 . *jb | |||
| 01/11/2007 | 79000 | 1 | 05/01/2000 |
| Tl* - the contact owns a 2001 ford f-150. the vehicle was towed to the dealer due to a very loud noise under the hood. the repair mechanic installed a helicoil in the threads of the cylinder head and replaced the spark plug coil. the vehicle was parked on the dealer's lot and caught fire from the engine compartment. the fire damaged the wire harness, speed control, and the engine. in october 2006 the contact request the dealer honor nhtsa recall #05v388000 (ford recall #05s28) pertaining to the vehicle speed control. the dealer would not cover the recall stating the contact never responded to the recall notice. the contact stated that he never received recall notice. the contact has pictures of the vehicle. *ak | |||
| 09/27/2006 | 70000 | 1 | 10/01/2001 |
| Dt*: the contact stated the vehicle was driving 55 mph off the interstate on normal road conditions when a fire was noticed coming from the underbody of the vehicle. the contact pulled over just as the fire spread throughout the vehicle. the contact was not injured. a police and fire report were taken. the fire department could not determine the cause of the fire. the vehicle was towed to a local independent mechanic, who determined the fire could have possibly been caused by the fuel, but could not find the component involved in the fire. the manufacturer was called and stated the vehicle was included in a recall regarding the vehicle speed control, however the contact found a possible nhtsa recall # 06e056000 regarding the fuel system, gasoline that related more to the fire that occurred on the vehicle. however, the vehicle was not included in this recall due to the vin. the manufacturer was not claiming responsibility nor provided further assistance. the vehicle was deemed totaled. | |||
| 11/16/2006 | 80000 | 1 | 01/28/2000 |
| I got off work at 6:00 pm and went straight to the gym (approx. 1 mi.). i left the gym at 7:00 pm, and drove home (approx 1 mi.). i got home about 7:15 pm and went inside and watched television with my family until 8:30 pm, which is when i went to bed. my wife and i woke up at 11:30 pm from a bright light coming through our bedroom window. when we looked out the window the light we had seen was the whole front end of my 2000 ford f-150 engulfed in flames. we called 911 and the fire dept. responded. my wife's car a 2002 hyundai accent was parked in front of the truck and had the rear bumper and tail lights melted on it before i could get it moved. about 1 year ago i had to have the mass flow air sensor replaced on the truck and the dealership supposedly took care of the cruise control recall that was placed on that model. *jb | |||
| 10/07/2006 | 145000 | 1 | 10/10/2004 |
| Dt*: the contact stated while parked, the engine bay caught on fire. there were no warning signals prior to the incident. the fire department was contacted and extinguished the fire. the vehicle was deemed totaled there were two vehicles that were parked next to the contact's vehicle that were totaled as well. neighbors noticed smoke and sparks coming from the vehicle's engine bay prior to the fire. a police report was taken. the dealer was contacted, and suggested that a letter should be provided to the manufacturer's consumer affairs deferment. there were two nhtsa recalls #05v388000 and #05v017000 pertaining to the vehicle speed control. the contact never received a nhtsa letter. the manufacturer was contacted and suggested that the vehicle's owner needed to provide a letter of representation. pictures of the burned vehicle were available. | |||
| 08/31/2006 | 11000 | 1 | 04/02/2005 |
| On august 31 my 2000 ford f-150 exploded in a driveway after being parked there for approximately 25 minutes the fire was from a recalled cruise control switch , ford says they notified me march 23, 2006 about the switch however they sent the recall to an old address. the truck was a total loss and they have sent me a letter which says ford declines to provide any assistance at this time.*jb | |||
| 08/05/2005 | 43000 | 1 | 10/01/2002 |
| Dt*: the contact stated while the vehicle was parked, it erupted into flames on the left driver's side underhood area. the fire department was contacted and extinguished the flames. a manufacturer representative inspected the vehicle and took pictures of the severe fire damage. afterwards, the representative suggested that due to the extensive fire damage, it could not be determined if the fire was cruise control related. the vehicle was included in the nhtsa recall # 05v388000 concerning the cruise control, but no recall notification was received by the contact. | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 12/23/2012 | 149000 | 1 | |
| Tl- the contact owns a 2000 ford f-150. the contact stated that the vehicle caught on fire. the fire department reported to the scene to extinguish the fire. the fire chief advised the contact that the fire was caused by an electrical failure but the cause of the fire was not determined. the vehicle was included in and previously repaired under nhtsa campaign id number: 05v017000 (vehicle speed control:cruise control). the manufacturer was not made aware of the failure. the vehicle was destroyed. the approximate failure mileage was 149,000. kmj *tr | |||
| 10/16/2008 | 133630 | 1 | |
| My 2000 ford f-150 caught fire in parking lot. insurance adjuster determined it was caused by cruise control switch. *tr | |||
| 06/20/2008 | 70000 | ||
| Tl*the contact owns a 2000 ford f-150. while the vehicle was parked at a shopping center, the contact smelled smoke. he immediately opened the hood and noticed flames. he extinguished the fire with an extinguisher. there were no warning indicators on the instrument panel prior to the failure. the contact stated that the failure was related to the cruise control activator device. the fire department was not called to the scene. the vehicle was towed to his residence, and has not been diagnosed by a mechanic. the vehicle has not been repaired. the failure and current mileages were 70,000. | |||
| 03/31/2008 | 120000 | 1 | 09/14/2003 |
| Tl*the contact owns a 2000 ford f-150. the contact received a ford recall notice in 2005 for the vehicle speed control: cruise control. he called the dealer to have the vehicle repaired and they disconnected the speed control because the parts were unavailable. ford never informed the contact of when the parts would arrive. in march of 2008, he was awakened by a loud explosion and noticed that the vehicle was completely engulfed in flames. the garage sustained property damage. the fire department stated that the fire originated underneath the hood and a report was filed. ford would not provide him with any assistance. the vin, engine size, number of cylinders, and recall number were unknown. the failure and current mileages were 120,000. | |||
| 10/29/2007 | 111000 | 1 | 02/17/2000 |
| Tl*the contact owns a 2000 ford f-150. the cruise control was deactivated due to leaking brake fluid as noted in nhtsa campaign id number 05v388000 (vehicle speed control). the contact cannot pass a safety inspection because the horn is unplugged due to the cruise control deactivation. the current and failure mileages were 111,000. the consumer stated the speed control deactivation switch leaked brake fluid on the electrical connections and destroyed the wiring to the speed control and horn connections and further stated ford refuses to repair damaged components. updated 11/20/07 *tr | |||
| 07/21/2007 | 120000 | 1 | 02/24/2004 |
| Tl*the contact owns a 2000 ford f-150. on july 21, 2007, the contact's husband noticed smoke billowing past the window of their residence. the contact went outside to find the driver side of her vehicle engulfed in flames. the fire department extinguished the fire. the vehicle was destroyed. prior to the fire, the vehicle was last driven at approximately 4pm the previous day. the fire also melted the paint on one of her other vehicles as well as the windows on the garage door. the current and failure mileages were 120,000. | |||
| 05/11/2007 | 75000 | 1 | 06/01/2003 |
| Tl*the contact owns a 2000 ford f-150. while the vehicle was parked, the contact heard the alarm and noticed fire coming from the hood. the fire damaged the property of a neighbor. the fire investigator stated that the fire was caused by the vehicle speed control. there is recall # 05v017000 for the vehicle speed control. the vin was unknown. the current and failure mileages were 75,000. | |||
| 01/16/2007 | 90000 | 1 | |
| 2000 ford f-150 pick up caught on fire while parked in driveway ignition off. *jb | |||
| 08/26/2006 | 60000 | 1 | 08/01/2000 |
| Dt*: the contact stated while the vehicle was parked for several hours, the contact noticed flames coming from underneath the driver's side front end. the vehicle was totaled. there were no problems with the vehicle prior to this incident. the contact used the cruise control occasionally. the fire department came to the scene and extinguished the fire. the fire department determined the fire was caused from a faulty cruise control switch. there was a police report filed. | |||
| 07/01/2006 | 64400 | 1 | 10/15/2003 |
| We purchased a 2000 ford f-150 pickup in october 2003. we received a recall notice from ford and took the vehicle to a local ford dealer in february 2005 to have the repair work performed. we were told this was an interim repair and permanent repairs would be made once replacement parts were more widely available. on saturday, july 1, 2006, our 2000 ford f-150 exploded while sitting in our driveway. the resulting fire destroyed the truck and caused considerable damage to our home. the truck had not been driven for 24 hours before it exploded. the local fire chief stated the fire was caused by an electrical problem on the driver's side of the truck's engine. please note the truck exploded after we had the repair work done in accordance with ford's recall notice. *jb | |||