Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN | |||||
| AS-21769 | 03/01/2011 | 10039053 | Ready | 07/06/2011 | |
| AS-21769 | 03/01/2011 | 10039053 | Ford: if there is an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration. *rm | 07/06/2011 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| AS-21687 | 01/01/2011 | 10039072 | Ready | 07/07/2011 | |
| AS-21687 | 01/01/2011 | 10039072 | Ford: there may be a loss of power, hesitation, surge, or lack of throttle response while driving. the brake over accelerator feature may be activating. *rm | 07/07/2011 | |
| CSP-10B17 | 09/02/2010 | 10034714 | Ford: power increase recalibration in wide frame pick up truck (non chassis cab). there is no mileage limit for this program. power increase was incorporated into production vehicles on 8/23/10 and is now available for the earlier produc | 01/05/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 04/01/2012 | 4000 | ||
| Tl* the contact owns a 2011 ford f-250 sd. the contact stated that while traveling 66 mph, the vehicle shook violently and there was loss of acceleration power. the vehicle was able to be driven to the contact's residence and was later taken to an authorized dealer where the failure could not be duplicated. later while traveling 35 mph, the vehicle began to wobble uncontrollably, causing the vehicle to veer to the left abnormally. the vehicle was taken to the dealer where the failure could not be duplicated. the vehicle was not repaired however, the failure recurred several times. the manufacturer was not contacted. the failure mileage was 4,000 and the current mileage was 59,306. | |||
| 04/01/2012 | 4000 | ||
| Tl- the contact owns a 2011 ford f-250 sd. the contact stated that while traveling 66 mph, the vehicle shook violently and there was loss of acceleration power. the vehicle was able to be driven to the contact's residence and was later taken to an authorized dealer where the failure could not be duplicated. later while traveling 35 mph, the vehicle began to wobble uncontrollably, causing the vehicle to veer to the left abnormally. the vehicle was taken to the dealer where the failure could not be duplicated. the vehicle was not repaired however, the failure recurred several times. the manufacturer was not contacted. the failure mileage was 4,000 and the current mileage was 59,306. kmj | |||
| 01/10/2011 | 1700 | ||
| Tl-the contact owns a 2011 ford f-250. the contact stated that he shifted into drive from reverse and the vehicle continued to drive in reverse. the contact shut the vehicle off and it operated as normal upon restart. the failure recurred approximately one year later and the contact crashed into a mailbox. no injuries were reported. in addition, the contact stated that the vehicle would intermittently begin accelerating from stops in fifth gear when the vehicle was supposed to be in first gear. the vehicle was taken to an authorized dealer and they were unable to diagnose the failure. the vehicle was not repaired. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 1,700. sm. | |||
| 01/10/2011 | 1700 | ||
| Tl-the contact owns a 2011 ford f-250. the contact stated that he shifted into drive from reverse, and the vehicle continued to drive in reverse. the contact shut the vehicle off and it operated as normal upon restart. the failure recurred approximately one year later and the contact crashed into a mailbox. no injuries were reported. in addition, the contact stated that the vehicle would intermittently began accelerating from stops in fifth gear when the vehicle was supposed to be in first gear. the vehicle was taken to an authorized dealer and they were unable to diagnose the failure. the vehicle was not repaired. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 1,700. sm. | |||
| 01/10/2011 | 1700 | ||
| Tl-the contact owns a 2011 ford f-250. the contact stated that he shifted into drive, from reverse, and the vehicle continued to drive in reverse. the contact shut the vehicle off and it operated as normal upon restart. the failure recurred approximately one year later and the contact crashed into a mailbox. no injuries were reported. in addition, the contact stated that the vehicle would intermittently began accelerating from stops in fifth gear when the vehicle was supposed to be in first gear. the vehicle was taken to an authorized dealer and they were unable to diagnose the failure. the vehicle was not repaired. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 1,700. sm. | |||
| 08/07/2011 | 4800 | ||
| While driving downhill on a road in nh, at approximately 60 mph, my automatic transmission suddenly down shifted from 6th gear to 4th gear and then within 2 seconds then downshifted to 2nd gear causing sudden and swift reduction in speed. no engine warning lights were displayed. roads were dry and no one was immediately behind me. i brought it to the dealer and they said they downloaded the most current patches for my transmission software. about 2 weeks later (8/27/11) the same thing happened. again, going downhill about 60 mph, automatic downshift from 6th to 4th to 2nd with no warning. no engine warning lights were displayed this time either. dealer is reluctantly looking at it again, hopefully this week. they wanted to look at it next week, but i fear for my safety and the safety of my family. this strikes me as an accident waiting to happen. they said there were no bulletins for my transmission. they wanted it to happen again so i could be more specific about whether or not i was accelerating or not. i did not feel they were taking it seriously enough, so i had to escalate the service manager's decision to have it looked at more quickly. i am even more reluctant to drive it in inclement weather, even rain. | |||
| 10/01/2010 | 200 | ||
| Tl- the contact owns a 2011 ford f250. while attempting to merge into the interstate the vehicle hesitated the gear would not shift into second or third gear causing the transmission to shift with grater force, and the rear wheels to lock. the vehicle was taken to the dealer numerous times for the failure. the dealer performed a diagnosed the failure was locate at the transmission was sending incorrect signals. the transmission computer was reprogrammed several times. the failure was not corrected the vehicle continues to hesitate while attempting to shift gears. the manufacturer took a report. the vehicle has not been repaired. the failure mileage was 200 and the current mileage was 9, 5000. li | |||