Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
11/12/201225241
 While driving to work on the highway 65-mph the engine shuts off without warning, the instrumental panel starts acting up as if you are turning on and off the key. they found a lose wire to the instrumental cluster on the second time they replaced the instrumental cluster. it has been taken back six times and now the dashboard shuts down and i lose lights, signals, and other electronic features. i have lost power steering and brakes in between. they offered me an extended warranty??? it is a shame that a consumer who buys a car from a dealership has to go through the grinder just to get out of their lemon. i just want to get out of this vehicle. *tr
11/12/20122524
 While driving to work on the highway 65-mph the engine shuts off without warning, the instrumental panel starts acting up as if you are turning on and off the key. they found a lose wire to the instrumental cluster on the second time they replaced the instrumental ckuster. it has been taken back six times and now the dashboard shuts down and i lose lights, signals, and other electronic features. i have lost power steering and brakes in between. they offered me an extened warranty??? it is a shame that a consumer who buys a car from a dealership has to go through the grinder just to get out of their lemon. i just want to get out of this vehicle.
10/03/201215
 Tl- the contact owns a 2013 ford fusion. the contact stated that he keyed in the code to unlock the doors via the numeric keyless entry but the trunk erroneously opened. the contact also stated that the doors did not always lock using the keyless entry system. the vehicle was taken to the dealer where the failure could not be replicated. the manufacturer was unable to provide assistance without the failure occurring during diagnostics. the failure mileage was 15 and the current mileage was 3,200. mah
10/03/201215
 Tl- the contact owns a 2013 ford fusion. the contact stated that when they punch in the code to open the door the trunk pops open. the contact stated that the vehicle does not always lock. the contact took the vehicle to the dealer and they were unable to replicate the failure. the manufacturer stated that there is nothing they can do unless they can get the failure to occur while it is being inspected. the failure mileage was 15 and the current mileage was 3,200.rl
11/29/20128508
 When the vehicle was to be started turned the key forward to start and it didn't start, the key returned then the car started after the key returned to key in position, this has happened a few times since and seems to become more regular i now have 4,972 miles on the car and had this has taken place 8 time since i will advise the dealer when my car is in for recall notice#12c27 1/3/2013 *tr
11/29/2012850
 When the vehicle was to be started turned the key forward to start and it didn't start, the key returned then the car started after the key returned to key in position, this has happened a few times since and seems to become more regular i now have 4,972 miles on the car and had this has taken place 8 time since i will advise the dealer when my car is in for recall notice#12c27 1/3/2013