Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 17254 | 10/01/2003 | 10004908 | Clicking/popping noise from upper steering column area when turning. 2004 e series and explorer sport trac also included. *tt | 01/14/2004 | |
| 16040 | 07/01/2002 | 636235 | Experiencing a clicking / popping noise from the upper steering column area when turning the steering wheel. *tt | 11/06/2002 | |
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||||
| 13440 | 11/01/1999 | 610879 | Experiencing very light steering vibration / shimmy / nibble at engine idle or low speeds (parking lot type maneuvers). *tt | 05/16/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 04/30/1997 | 100 | ||
| Steering impaired when vehicle hit bump, does not tract properly, causes vehicle to physically move from side to side,dealer balanced wheels three separate times , ford factury representative needed to determine problem. various speeds.*ak | |||
| 01/23/1996 | 1 | 10/03/1995 | |
| Lower steering shaft failed, causing vibration and noise. | |||
| STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE | |||
| 1 | 12/14/1996 | ||
| Alarm system failed. | |||
| 08/01/1996 | 3 | 08/01/1996 | |
| Anti-theft system failed. | |||
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||
| 06/21/2004 | 2 | 02/20/1997 | |
| While driving at 5 mph two bolts which held the steering box broke. as a result, the steering pump failed, and vehicle was inoperable. vehicle was taken to the dealership and the technician replaced the bolts and the steering pump at consumer's expense of $458.00 . *ak the steering box snapped when consumer was about to move from a stop sign. *la | |||
| 02/01/2002 | |||
| While making a slow turn steering went out, consumer was able to turn steering wheel, but vehicle did not respond. dealer determined two bolts in steering box had broken.*ak | |||
| 12/08/1999 | 1 | 02/01/1996 | |
| Bolts holding steering gearbox in place either broke or fell out, causing nearly complete loss of steering. almost hit guardrail on expressway entrance ramp. *ak | |||
| 08/07/1999 | |||
| Due to defective steering gear box, steering became inoperative, almost causing a collision. *ak | |||
| 01/06/1998 | 1 | 03/01/1996 | |
| Steering gear box that's bolted to frame came loose. bolts backed out of frame. took to dealer & replaced 1 bolt & 3 lock washers. *ak | |||
| STEERING - GEAR BOX - SHAFT PITMAN | |||
| 11/05/1996 | 1 | 10/09/1996 | |
| The internal steering shaft broke, causing the steering wheel to be disconnected and complete loss of steering ability. *ak | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 07/19/1996 | 1 | 07/12/1996 | |
| Power steering pump failed. | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 01/15/2000 | 1 | 03/01/1996 | |
| While driving at 50 mph steering failed as the truck entered a curve. after forcefully trying to steer to the right, the steering became free. however, this was accomplished too late to avoid a collision with another vehicle. this resulted in extensive damage to the truck from the collision. *ak | |||
| 09/26/1996 | 1 | ||
| Power steering box leaks. | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 101 | 07/04/1997 | ||
| Steering wheel jerks when vehicle is driven on any rough road surface. | |||
| 08/09/1996 | 3 | ||
| Steering mechanism failed 3 times. | |||
| 1 | 04/12/1996 | ||
| When turning the steering wheel, there is a clicking sound coming from the steering column. *ak | |||