Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SEAT BELTS
0531002/21/200510012954Safety belt web stop button service. *eh04/05/2005
SEAT BELTS - FRONT - RETRACTOR
04242106/07/200505161110014138Safety belt retraction speed. *tt04/28/2005
SEAT BELTS - FRONT - WARNING LIGHT/DEVICES
012502/05/2001619147Seat belt warning system - belt reminder function, operation and service tips. *tt05/16/2001

Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
12/18/2011100000
 Tl- the contact owns a 2000 ford taurus. while parked, the contact noticed that the front driver side seat belt would not retract. after some time, the front passenger, rear driver and passenger side seat belts also would not retract. additionally, when the contact attempted to unlock the door locks with the key fob the doors would not unlock. the vehicle was not taken to the dealer for diagnostic testing. the vehicle was not repaired. the approximate failure mileage was 100,000. kmj
12/18/2011100000
 Tl- the contact owns a 2000 ford taurus. while parked the contact noticed the front driver side seat belt would not retract. after sometime the front passenger, rear driver, and passenger seat belts would not retract either. additionally, when the contact attempted to unlock the door locks with the key fob the door locks would not unlock. the vehicle was not taken to the dealer for diagnostic testing. the vehicle was not repaired. the approximate failure mileage was 100,000. da
02/24/2010120000
 Tl- the conytact owns a 2000 ford taurus. the contact stated that the drivers side seat belt will come unlocked by itself. it will lock initially but then comes unlocked after she starts driving. the seat belt warning light illuminates when it is unlocked. ford has not been contacted. the failure mileage was approximately 120,000. the current mileage was 140,000. rd
10/15/20091055001
 The seat belts in the front of my 2000 ford taurus will not release all the time. sometimes people have to crawl under the belt to get out. i know wearing a seat belt is good to do, but it is getting to be a real problem when one has to try to crawl out when it will not release when pressing the release button. i have a pair of scissors just in case it gets to the point there is no other way to get out of the car. i have some people who will not wear the belt while in the car because they are worried of becoming trapped in the car. *tr
03/27/200720
 Seat belts will not retract or when retracted the belts will not come out. *tr
05/01/20051010/01/2001
 Dt: the seat belt locked and the consumer could not get them to unlock. the consumer was able to finally get them to open by pushing the button several times, but now they will not come unlocked. *ak *tt *nm
03/18/2003
 The front seat belt latch mechanism did not work properly. the dealer has been notified. please provide any additional information. *nlm
10/26/2001104/01/2000
 During a head on collision, driver and passenager door side air bag deployed, because there was not front air bag there were many injuries, concusion, head, neck, back sprains and strains.
SEAT BELTS - FRONT
09/10/20061
 I pulled into my driveway after work and was going to park my car when i heard this crunch sound. i then noticed that the car was sitting lopsided on the rear passenger side and since then the car has been making crunching sounds. the dash lights also went out along w/the heater. it no longer blows cold air it is always hot air and the temperature is at its lowest. this all started w/a vacuum leak. the passenger side seat belt also retracted slow and now it doesn't even retract. this car seems to have one problem after another and all at once. i bought this car for my daughter cuz i wanted her to have a safe vehicle to drive for college, but it doesn't seem to be turning out that way. she is now driving my car because i don't want to have to worry about her on the road. *tr
11/20/200360000108/09/2002
 The driver's seat belt was inoperative. the cause is unknown at this time. *nlm the consumer hit the side of another vehicle with the front end when the seat belt did not work. the consumer's head busted the windshield and injured his back. *sc
 While the vehicle was completely stopped, another vehicle hit the rear and made the vehicle hit another vehicle that was in front. the driver and passenger air bags did not deploy. the driver seat belt did not hold the driver which caused the driver to sustain facial damage. please provide further details. *nlm
11/01/200285000105/07/2002
 The passengers front safety belt is locked in place and can not be pulled from it's housing. the manufacturer was contacted and advised that the belts have a 50k miles/5 yr warranty. *nlm ph
10/12/2002
 Consumer states that the front seat belts buckles will not latch properly causing the consumer not to have a seat belt on while driving. dealer notified. mr
SEAT BELTS - FRONT - ANCHORAGE
01/31/2001105/11/2000
 Vehicle was in an head-on accident at 35 mph none of safety features worked, including air bags/seat belts, and brakes. dealer has been contacted.*ak
09/15/20001
 No summary listed for above vehicle. *ak
SEAT BELTS - FRONT - BUCKLE ASSEMBLY
06/12/20079000103/01/2000
 Tl*the contact owns a 2000 ford taurus. the front passenger side seat belt malfunctioned. the dealer stated that the roller in the seat belt assembly would not release. when passengers were seated in the seat, they were unable to use the seat belt. the failure mileage was 9,000 and current mileage was 17,692.
05/25/20031
 Consumer states that driver's side seat belt does not lock. dealer notified.*ak
1
 Consumer called complaining about having problems with the seat belts. manufacturer was contacted, and stated that they will fix it, but they are too loose.*ak
 Consumer states that passenger seatbelt assembly is broken causing the seatbelt to not pull out from buckel. please provide any additional information.
01/15/20021
 The passenger seat belt buckle failed to unlock.*jb
07/06/2002
 Seat belt locked and would not release. *ak
 After using seat belts they failed to release properly. currently, seat belts are not latching at all. had taken vehicle to dealership, and was informed that buckle mechanism had broken.*ak
SEAT BELTS - FRONT - RETRACTOR
02/14/2008410/15/2002
 Front passenger seat belt stopped retracting and was not usable for the passenger (who happened to be my teenager) i had taken it to be repaired three previous times. was told that it was not a defect and that i had to pay 152 dollars this time to have it repaired since the car is now not under warranty but was under warranty the first 3 previous attempts to fix the problem. *tr
12/23/200691650304/01/2006
 Tl* - the contact stated that seat belts were locking . she took the vehicle to the dealer to have the seat belts fixed in august, 2006. the same failure recurred on december 21, and again on december 23, 2006. the contact stated that when she got in the car the seat belt retractor did not allow her to extend the seat belt. this failure occurred in the front and rear passenger side seats. *ak updated 1/29/2007 - *nm
01/06/2006102/01/2001
 Front passenger seat belt locked up in a partially extended position. it will neither extend further or retract, rendering the front passenger seat of the vehicle unsafe for use. *jb
10/08/2005111746103/17/2001
 Dt: the contact states that the front passenger side seat belt was defective. the belt will not retract. the belt will also not extend over a person completely. the belt has been examined by a dealer and can be repaired. the whole seat belt assembly will have to be replaced in order to repair the defective parts. she is having this repaired today. *ak updated 11/29/2005 - *nm
03/08/200438752102/10/2001
 Passenger side seat belt locked, will not unlock or adjust.*ak
08/10/200363000207/14/2001
 My wife rear ended a car and the airbag let out a puff of greyish smoke but did not deploy. after the airbag/seat belt light has stayed on. krieger ford dealership had put it on their diagnostic machine and said the airbag was fine, but the seat belt tensioner needed replacement. i believe this much is true because it was acting funny even before the . i am suspicious of their airbag assesment however because i read where 2000 (this is what i have) and 2001 taurus and sables are being investigated because there were about 240 instances of airbags not deploying as of july 2003.
08/13/2003201/03/2001
 Both seat belt retractors in the back seat (middle seat of wagon) are not functioning and need to be replaced. $400 for an obvious safety defect as far as i'm concerned. the seat belts stick and need to be shoved back into the retractor slowly to get any give to them. this has been going on for months but seems to be getting worse. from what i'm reading, the front ones are going to go too. plus the way back seat. we have three children. also, one of the belts is fraying.*ak
11/29/20026200008/27/2001
 Passenger seat belt is stuck. it won't move. it will not retract. it sounds like the recall for the 1999 taurus. no one can use the seat belt because it won't move.
05/01/200208/01/2001
 The drivers seat belt does not retract into the side post once it is unbuckled. i started noticing it 2-3 months ago but has gotten worse to the point where it will not retract at all now. i'm conerned that it will not work properly in an accident. ford told me the seatbelts had warranty up to 50,000 miles but they will not honor that since my vehicle has over 50,000 miles but the problem started well into the 40,000 mile range. i put on about 3,000 miles per month. i've talked to other people who have this same problem with their 2000 tauruses. the local service shop at mckie ford in rapid city, sd told me they have had other people come in with this same problem but that it wasn't many people so their is not a concern. they told me it would cost me $200.00 to replace my seatbelt assy. i feel this is a safety defect ford should fix warranty or no warranty.*ak
04/01/2001
 Passenger's side seat belt would not work. seat belt would not pull out of the retractor. contacted dealer.
SEAT BELTS - REAR
02/05/20043
 Rear seat belts in car locked and were unusable. this happened with both shoulder belts in the rear, and was a big concern for me since the car was purchased for transporting childtrn..
08/28/2000692002
 The rear middle seat belt retractor on my 2000 taurus has failed making the rear middle seat usuable only without a seat belt. the seat belt itself retracted all the way back into the mechanism but will not retract back out. this is the second such failure of the rear seat belt i've experienced. previously, the rear passenger side seat belt got stuck in a similar fashion. this car is becoming increasing unsafe and i am loosing confidence in its other highly touted safety features.
07/15/200455000204/17/2001
 Consumer complained about passenger's side seat belt. the seat belt will not retract properly when release. it some how, get tangled and twisted when the belt goes back into the retractor.consumer took the vehicle to the dealer, and had the seat belt serviced. however, the problem recurred. *ak......consumer had the rea rseat belts repaired at $54.00. claimed that deaker should have replaced them at no cost to consumer. it was bad from the beginning, and consumer insisted that dealer inially promised to replace them at no cost to consumer. has a statement to that effect. *ak
08/11/2004680004
 The rear seat belts did not retract. the dealership repaired the seat belt four times, but the problem continued. *jb *nm
09/01/200455500208/22/2000
 Left rear seatbelt would not retract at all. right rear seatbelt was apparently ok. took car in for inspection at 57,945 miles. was told that both seatbelts do not work and need to be replaced. as stated, right side one was fine until they tested it, now they claim it will not retract either. car has extended warranty (although we were not told that it did not cover safety items) but safety items are apparently only covered 50,000/5 yrs (we are within the 5 year limit). i am aware that there is a ford technical service bulletin 99v-250 for seatbelts, but i cannot access further info as it is on ford's internal website. i am also under the impression that other taurus model years have been recalled for seatbelts. although my extended warranty is still in effect, i seem to have no recourse, and i find it odd that the right seatbelt failed at the dealer during inspection. service provider is burns ford of huntington, ny. thank you for your attetion to this item.*ak
06/20/200450800111/28/2000
 The right (passenger) rear seat belt of my 2000 ford taurus recently failed and is no longer usable. for no apparent reason, this seat belt has locked in place and will neither unwind or retract. it would seem that the internal rotor that regulates the seat belt's length has gotten stuck. the belt moves about 1/2 inch before firmly locking. it will not retract from this position and i cannot get it to reset after several days of trying. since i am just past a safety warranty of 50,000 miles, i am told a repair job to replace this belt will cost around $500.*ak
02/12/200307/10/2000
 My childrens safety. we purchased a new 2000 ford taurus station wagon. we wanted this to be our family vehicle for atleast 5 years until paid off! we relied on the safety & quality of ford. we have 3 young children 11,9 & 4 years. all petite girls. well now we have major safety problems...our 4 year old will be out growing car seat. the station wagons only have 2 shoulder straps & 3 lap belts in the rear seat. so i guess one of our children will be in the danger seat rear middle only lap belt. so we have this problem before the new booster seat law goes into effect. with the new law all booster seats require shoulder straps so we still have one in the danger seat. i am working on this ford is not replying they say my expectations are too high & they can no longer assist me. we are really in a bad position here. the ford taurus sedans 2000 models have 3 shoulder straps in rear seat. if we did not have 3 children we would not have a station wagon. we thought this was a family vehicle. we still have 3 more years to pay on this & we need a van for safety for our children! i have called ford, wrote letters to ford, had news channels on this i want something done. we are loyal ford customers were i shoudl say. safety is more of an issue now. we had a 1994 ford taurus wagon it was totalled we were stopped hit in the rear 5 car pile up. it was terrible!! we just paid that car off. 94 with 38,000 miles great condition we wanted to go without car payment. we got 5 more years of payments now this. also i have researched this feb 2002 manufactures were to be fixing this well 2003 staiton wagon still only 2 shoulder straps in rear seat.