Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | ||||||||||||||||
| 01V258000 | FORD MOTOR COMPANY | V (Vehicle) | 1083000 | 08/20/2001 | MFR | FORD MOTOR COMPANY | 08/08/2001 | 08/23/2001 | ||||||||
| Defect Summary | Vehicle description: passenger cars, sport utility vehicles, and light and medium duty pickup trucks. a switch located in the plastic cover of the wiper motor gear case could malfunction and overheat, potentially resulting in loss of intermittent wiper function, loss of wiper park function, complete loss of wiper function, or ignition of the plastic cover material. switch malfunction is most likely to occur when the intermittent setting of the wipers is being used, or when snow or ice obstructs the blades from returning to the parked position at the bottom of the windshield. these vehicles were built at the following assembly plants: atlanta plant from 2/11/00 through 7/31/00; chicago plant from 2/14/00 through 8/4/00; kansas city plant from 2/26/00 to 9/4/00; kentucky truck plant from 2/18/00 to 8/31/00; michigan truck plant from 2/23/00 through 8/3/00; norfolk plant from 2/21/00 through 7/27/00; wayne stamping and assembly plant from 2/25/00 through 8/15/00; and wixom plant from 2/15/00 through 8/8/00. | |||||||||||||||
| Consequence Summary | Loss of visibility while driving increases the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will inspect the date code on the wiper motor. motors built with the suspect time frame will have the wiper motor gear case cover replaced. owner notification began august 20, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-866-436-7332. | |||||||||||||||
| Notes | Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - REAR WINDOW | |||||
| 04189 | 12/13/2004 | 04245 | 10014062 | Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair. *tt | 04/27/2005 |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING | |||||
| 041514 | 08/09/2004 | 04189 | 10011159 | Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair. *tt | 01/04/2005 |
| 031501 | 07/12/2004 | 04137 | 10009321 | Inoperative electric rear window defroster (heated backlite) grid lines, integral antenna concerns. *tt | 09/23/2004 |
| 02236 | 11/25/2002 | 10008314 | Erratic operation of the cool/warm function of the temperature control system - repair procedure for stratification (secondary) temperature blend door. *tt | 07/27/2004 | |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||||
| 01156 | 08/06/2001 | 623944 | Some vehicles may exhibit heater core leaks. *slc | 10/31/2001 | |
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||||
| 05227 | 11/14/2005 | 10018742 | Power window concerns - service tip. *tt | 01/12/2006 | |
| 04223 | 11/15/2004 | 10013395 | Grunting noise from front power window glass is powered to the full up position. *eh | 04/18/2005 | |
| 0325 | 02/03/2003 | 10002475 | Grunting noise from front power window after glass is powered to the full-up position. *tt | 09/03/2003 | |
| 00263 | 12/22/2000 | 616828 | Some vehicles may exhibit a power window that will not operate downward because it's stuck / bound to the weathership header. *tt | 03/13/2001 | |
| 13407 | 10/01/1999 | 6092205 | Information on enabling / disabling the beltminder / autolock / horn chirp. *tt | 11/27/2000 | |
| 13804 | 01/01/2000 | 612821 | Some vehicles equipped with a keyless entry keypad may require the need to access the keypad code for the vehicle. *mjs | 06/12/2000 | |
| 7319 | 10/01/1999 | 609604 | Some vehicles may exhibit an error message on the new generation star tester (ngs) when attempting to enable / disable the beltminder, autolock, and (door locked) horn chirp features. *tt | 04/04/2000 | |
| VISIBILITY - SUN ROOF ASSEMBLY | |||||
| 8087 | 04/01/2000 | 613619 | Some vehicles may exhibit a binding, rattling, or inoperable moonroof that may be difficult to diagnose. **mr | 07/26/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 10/07/2000 | 1 | ||
| My daughter is a grad student who commutes from michigan city, in to chicago, il 3 times a week in the evenings. on october 7th 2009 she left school and turned on wipers the worked for a second then stopped. we noticed that a fuse was blown replaced it and they worked for a second we replaced the blown fuse one more time and the wipers worked as before until the fuse was blown again. i went online and found a recall for 2000 ford taurus for this problem but my vin is not included in that recall. *tr | |||
| 10/02/2009 | 1 | ||
| I have a 2000 ford taurus se and my wiper is not working properly i went on the web and notice that ford had a voluntary recall for my vehicle that came from the chicago plant and was built during that time period but they say my vin # isn't in the recall so i asked for the part number that was under question because it's not in stone that they couldn't make a mistake with my vin # or it wouldn't be a recall in the first place, which they could not give me. and what is the actual amount of repairs made to any of these vehicle since the wasn't publicize and how many of us ford owner was told our vin number isn't recognize to save their cost. *tr | |||
| 12/03/2008 | 190000 | 1 | |
| First had fluid on passenger side floor,could not figure out where it came from then blower fan stopped working. has been out for over a week. window forms idc and can not even see out of it! *tr | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 02/16/2002 | 4 | 08/13/2001 | |
| There is a metal smell coming from heating vent, making consumer and passengers have sore throats, nausea, and light headedness. *ak dealer can not remedy the problem. *slc | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER | |||
| 04/01/2008 | 106000 | 3 | 07/01/2002 |
| Water leaked onto the floor boards on several occasions. i have replaced the blower resistor three times, once following the installation of the new cowl and rain hat. *tr | |||
| 06/09/2003 | 4 | ||
| Problems with brake lamp switch went out on 2000 ford taurus. *mr the brake light had gone out which was a recall item. the brake lamp switch had gone out again and the consumer discovered the vehicle would not go out of park into drive but was finally able to get it into neutral and then into drive (g2). the consumer was unaware the brake light was out, which was the third brake light switch in less than three years. the consumer requested a refund. there was noise which had come from the blower motor, and the fuel gauge acted erratic and the fuel pump was replaced. *scc *jb | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||
| 01/10/2008 | 95000 | 15 | |
| Passenger floorboard is filling up with water only when it rains. i have had the heater core, heater core causing and weather strip replaced by midas and rainhat and weather striping replaced by ford but it still leaks. *tr blower motor shorted out because of water. | |||
| 09/02/2007 | 103000 | 1 | 10/31/2005 |
| Leaking heater core leading to engine over-heating refer to recall #03v087000 and complaint #10184014 *tr | |||
| 01/11/2004 | 3 | 01/04/2004 | |
| Gradual loss of heater, defrost capability. then total non function of either. bad visibility from foggy windows, no defrost at all. repeated flushing of cooling systems will help for a while. the heater core will eventual need to be replaced. *jb | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 02/02/2001 | 0 | ||
| Consumer was still having a problems with brake lights. at one point she was told that wires were burned out that lead to brake switch. also, having problems rear window on driver side.*ak | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 01/01/2001 | 3 | 11/01/2000 | |
| 2000 ford taurus with several repairs made. consumer states that the vehicle had the heads on the motor replaced twice, driver side window would not go up or down. coolant reservoir was replaced. transmission had work done to it, and the back lock does not operate correctly. *kb there was a problem with the emission control system. *jb | |||
| 06/14/2001 | 2 | ||
| Consumer stated the rear power window was squeaking, also the passenger window had to be replaced due to rubbing and was scratched.*jb | |||
| 03/01/2002 | |||
| Windshield wipers willnot operate at all. airbag light appears on the dashboard intermittently. also, windows will go up and down without prior warning.*ak | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES | |||
| 04/01/2002 | |||
| The outside mirror on drivers door has started falling off. the doors on drivers side are very hard to shut. the car is beginning to shake when drive. i feel like this car has been wrecked before. dt | |||
| 02/01/2002 | 1 | 05/06/2000 | |
| Wheel alignment was off due to corrosion. all four tires were warped, and needed to be replaced. dealership was aware of problem. *ak the dealer replaced rear right and left side lower control arms and bushings to correct the alignment problem. the driver side mirror had failed and was installed by the dealer. (continental tire size p215/60r16) *yh | |||
| 1 | |||
| The mirrors cause a blind spot, it is hard to see pedestrians who may walk in front of the car. | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||
| 08/15/2001 | |||
| A defective exterior mirror on passenger's side, unable to stay up right. dealer notified, and unwilling to assist in this matter. feel free to provide any further infomation concerning this problem. *ak | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - INTERIOR | |||
| 1 | |||
| Consumer states the interior rear view mirror should be placed higher up on the windshield because right hand side is difficult to see while driving. *slc | |||
| Interior rearview mirror location causes a blind spot for the driver. mirror is too low on windshield. ford/dealer say that repositioning mirror on windshield would probably crack the windshield. *ak *ml | |||
| VISIBILITY - REAR WINDOW WIPER/WASHER - SWITCH/WIRING | |||
| 10/11/2004 | 34000 | 50 | 10/02/2001 |
| When the windshield wipers are turned on the only way to turn them off is by turning the car off. also the intermediete part of the wipers doesn't work since all this started. this has been going on for a couple of months now. i have listed the last day it happened below. *ak | |||
| VISIBILITY - SUN ROOF ASSEMBLY | |||
| 05/17/2000 | 1 | 05/01/2000 | |
| Now the car has 12,ooo miles, i have to wait three weeks to take it back in. this time i have these problems, the power sunroof switch works when it wants to,the power steering started to make noise, has to add fluid, again it makes more noise,last song on cd's stick. this is the iceing on the cake tonight i go to dinner,when i come out, i smelled gasoline when the car started, i thought that maybe it was another car. went to bbest but, was gone for 25 minutes, came back started car, and again smell of gasoline. i made a appointment to take care in was given daate of sept 6. i will call thurs. i will raise cane. this car has had too many problems. i bought it with 6 miles. very disappointed | |||
| VISIBILITY - WINDSHIELD | |||
| 05/05/2009 | 89000 | 1 | |
| Water leaks through the firewall and water accumulates on the floor in my 2000 ford taurus lx. see complaint #: 03v087000. *tr | |||
| 09/26/2005 | 10 | 1 | 07/28/2000 |
| Very poor visibility through windshield especially on humid days. i use my windshield wipers and defroster and still can't see. the car has been like this since new. i've noticed it more since i started working days, it is dangerous driving car on morning commute.*jb | |||
| 1 | |||
| The design of windshield causing poor visibility from the reflection on the slanted front windshield. | |||
| 06/27/2001 | 3 | ||
| When attempting to shift vehicle out of gear, the gear shift malfunctioned preventing vehicle to go into gear. consumer has contacted dealer . dealer has to replace computer system and other parts. *ak consumer also stated the window trim has come apart leaving the windows scratched, engine light comes on, the engines emission control needs to be replaced, brake shift interlock is inoperative, the steering cloumn was replaced, front tire keeps losing air, rear brakes light need to be replaced. *jb | |||
| 10/20/2000 | 0 | 08/01/2000 | |
| Front windshield is slanted too much, it is impossible to wash window, and in sunny weather, reflection is bad. because of the way it's slanted consumer can hardly see. when anything is on dashboard, windshield turns into a mirror, making it impossible to see. *ak consumer states that when it rains, the water beads on the windows. *slc | |||
| 03/01/2000 | 01/01/2000 | ||
| I have had this part on order since april 2000. it is becoming a safety hazard not beeing able to see out of my rear window while driving in the endless thunderstorms the east coast has recently been experiencing. | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 03/25/2002 | |||
| Windshield wipers work only intermittently.*ak | |||
| 12/11/2000 | 5 | 03/01/2000 | |
| All electrical dash instruments were inoperative - windshield wipers were needed and were not operating for a period of 20 min., then suddenly power was restored for no apparent reason - problem has occurred at least 5 times for different periods of time on separate occasions. *ak | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | |||
| 03/16/2007 | 141000 | 1 | 03/15/2006 |
| 1. wipers did not return to parked position at bottom of windshield due to obstruction (freezing precipitation). 2. intermittent wiper function ceased immediately, 2 weeks later wiper park function failed, on 3/16/07 the wipers failed while in use on i40. my wife, 2 daughters and i had to park the car on the side of i40 for almost 3 hours beginning during rush hour traffic because i could not see through the torrential rains with no windshield wipers. 3. at this point nothing has been done to correct the failures. ford motor corp. has stated there is a recall on the windshield wiper system and that although my car falls in the year of the recall, is the correct make and model and also exhibited the exact symptoms listed under the recall, they will not repair the problem.*jb | |||
| 10/18/2005 | 61443 | 1 | 08/28/2000 |
| Nhtsa campaign id # 01v258000 - windshield wiper/washer motor...i have a 2000 ford taurus, my windshield wiper motor has stopped working. i remembered that there was a recall on it. when i called the ford customer service department (and i use that term very loosely), i was told that a ford dealership has already repaired the recall (don reid ford). when i explained that the part was never, ever repaired by them...the customer service rep. & her supervisor, said that there was nothing that they could do, because the records showed it was repaired in october 2001. my car has never been taken in for this repair to be done. i asked the unhelpful customer service rep (and her supervisor) what my options were, and i was told that i was welcome to take it to any ford dealer to have the repair done, at my expense...even though the recall has never been repaired. i know that the dealers get paid money when they do recall work...and i also know that there are a lot of dishonest people out there that will do anything to earn a dollar. now having said that...what is a person to do, that has an unrepaired recall problem, and it has been labeled as repaired? all of the symptoms that i am experiencing right now, are the exact same ones listed in the recall notice. can someone please lead me in the right direction? *nm | |||
| 10/01/2004 | 50000 | 2 | 09/01/2000 |
| Windshield wiper hoses defective on ford 2000 taurus thin platic hoses cracks and brittle to touch causing washer to leak and obstucting drivers ability to see clearly in winter road salted conditions. i have two taurus and both hoses have failed after 4 years. also oil pan gasket have slipped on both vehicles causing oil leaks which if not caught can severly leak oil from engine causing motor to cease. *ak | |||
| 11/20/2004 | 106478 | 1 | |
| While driving 60 mph windshield wiper motor caught on fire. consumer managed to pull over and put out the fire. had the vehicle towed. dealership repaired the problem. *ak *nm | |||
| 11/04/2004 | 66000 | 1 | |
| Front windshield wipers failed to work intermittently. dealership was notified, but did not resolve the problem. *ak | |||
| 10/27/2004 | 3 | ||
| The windshield wipers came on and off intermittently. consumer drove vehicle to the dealer for inspection. dealer determined that the windshield wiper motor needed to be replaced. *ak | |||
| 10/22/2004 | 1 | ||
| While driving in inclement weather windshield wipers came on and off intermittently. consumer drove vehicle to the dealer for inspection, and mechanic determined that the windshield wiper motor needed to be replaced. *ak | |||
| 10/11/2004 | 34000 | 50 | 10/02/2001 |
| When the windshield wipers are turned on the only way to turn them off is by turning the car off. also the intermediete part of the wipers doesn't work since all this started. this has been going on for a couple of months now. i have listed the last day it happened below. *ak | |||
| 08/01/2004 | 4 | ||
| Malfunctioning of windshield wiper motor. *mr this problem eventually shorted out the gem module. the security system shorted out another computer processor in the vehicle and there was an incident where the vehicle displayed no start/no crank. *sc the consumer believed his vehicle was subject to recall 01v258000. | |||
| 02/26/2003 | 1 | ||
| The vehicle experienced the same problem as stated in recall 01v258000, however the vehicle identification number was not included in the rcall.*jb | |||
| 1 | |||
| The consumer attempted to obtain inspection and replacement of the recalled (01v258) defective wiper motor gear case. the dealer indicated that their computer system did not show a recall although he had a letter from a dealer stating said recall was in effect. two dealers declined to inspect and replace the wiper motor gear case cover, the consumer contacted the manufacturer and was told that they cannot assist him. nlm | |||
| 03/01/2002 | |||
| Windshield wipers willnot operate at all. airbag light appears on the dashboard intermittently. also, windows will go up and down without prior warning.*ak | |||
| 07/30/2001 | 4 | 09/01/2000 | |
| Loss of electrical power including dashboard, headlights,horn,signals,radio,a/c,windshield wipers,etc on four occasions. *ak | |||
| 08/25/2001 | |||
| While driving vehicle on a rainy day windshield wipers started malfunctioning. took vehicle to dealer. also, received recall 01v258000/ manufacturer's recall 01s24 concerning windshield wiper motor. dealer stated no repairs were needed.*ak | |||
| 09/25/2000 | 3 | ||
| Since may of 2000 there was a problem with the starter system jamming. consequences of down systems...such as windshield wipers, abs, traction control, turn signals,a/c and blower. one incident led to complete shut down of car...dead would not start. dealer replaced two starters and then one starter switch'. that failed as well and dealer tried to repair on 9/25/2000 and confessed they could not and that they had conferred with ford before last two repairs and they said ford knew of this problem and didn't expect a fix till 4th qtr.. they told me there is no safety issue here and i question that because my car whent into complete shut down of all systems and dealer couldn't even start it. | |||