Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| AIR BAGS - FRONTAL | ||||||||||||||||
| 02V222000 | GENERAL MOTORS CORP. | from 05/01/2002 to 07/31/2002 | V (Vehicle) | 133221 | 08/15/2002 | MFR | GENERAL MOTORS CORP. | 08/09/2002 | 08/14/2002 | |||||||
| Defect Summary | Certain passenger, mini vans, and sport utility vehicles have an air bag inflator on the driver's side that could fracture at a weld during a deployment. | |||||||||||||||
| Consequence Summary | Pieces of the inflator could strike and injure vehicle occupants and the air bag cushion would not inflate fully, reducing the capability of the bag to protect the driver. | |||||||||||||||
| Corrective Summary | Dealers will inspect, and replace, if necessary, the air bag module assembly on the driver's side. owner notification began august 15, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact buick at 1-800-521-7300, cadillac at 1-800-458-8006, chevrolet at 1-800-222-1020, gmc at 1-800-462-8782, oldsmobile at 1-800-442-6537, or pontiac at 1-800-762-2737. | |||||||||||||||
| Notes | Gm recall no. 02032. also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| AIR BAGS - FRONTAL - DRIVER SIDE INFLATOR MODULE | ||||||||||||||||
| 03V051000 | GENERAL MOTORS CORP. | from 07/01/2002 to 10/31/2002 | V (Vehicle) | 130 | 03/11/2003 | MFR | GENERAL MOTORS CORP. | 02/14/2003 | 02/24/2003 | |||||||
| Defect Summary | On certain mini vans, passenger and sport utility vehicles, some of these vehicles have a driver's side air bag that may not deploy as designed. in addition, the air bag inflator could rupture. | |||||||||||||||
| Consequence Summary | This could result in reduced capability of the air bag to protect the driver. also if the air bag inflator ruptured, pieces of the inflator could strike and injure the vehicle occupants. | |||||||||||||||
| Corrective Summary | Dealers will inspect, and if necessary, install a new driver's air bag. owner notification began on march 11, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact buick at 1-800-521-7300, cadillac at 1-800-458-8006, chevrolet at 1-800-222-1020, gmc at 1-800-462-8782, or pontiac at 1-800-762-2737. | |||||||||||||||
| Notes | Gm recall no. 03008. customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| 3373 | 10013523 | Sir light on steady after bulb test and no diagnostic trouble codes (dtcs). *tt | 04/20/2005 | ||
| AIR BAGS - FRONTAL | |||||
| 030403 | 03/04/2003 | 10001880 | Driver side airbag may not deploy as designed - product safety recall to replace driver's airbag. *tt *jb | 07/24/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 08/25/2009 | 135000 | 1 | |
| My husband fell asleep at the wheel on his way to work and hit several trees. the car is totaled but the airbags didn't go off. i do understand that the accident was 100% my husbands fault but i don't understand why the air bags didn't go off. *tr | |||
| 07/10/2008 | 55000 | 1 | |
| 2003 gmc envoy 55,000 miles air bag warning light comes on intermittently. is this covered under a federal law requiring and extended warranty? *tr | |||
| 05/19/2008 | 82000 | ||
| Tl*the contact owns a 2003 gmc envoy. while driving 55 mph, the contact made an abrupt left turn and his vehicle rolled over twice. during the rollover, the air bags failed to deploy. there were no injuries. the vehicle has not been diagnosed by the dealer. a police report was filed. the current and failure mileages were 82,000. | |||
| 01/14/2008 | 50318 | 1 | 11/29/2007 |
| Tl*the contact owns a 2003 gmc envoy. while driving 55 mph, the contact drive into a ditch. there was white powder on the steering wheel; however, the air bags failed to deploy. the driver was wearing a seat belt, but sustained back injuries. the vehicle was towed to her residence. the front end of the vehicle was damaged. the vehicle has not been inspected. the current and failure mileages were 50,318. | |||
| 02/03/2007 | 29000 | 1 | 03/01/2004 |
| Tl*the contact owns a 2003 gmc envoy. while driving 19 mph, another vehicle crashed into the passenger side of the contact's vehicle. the air bags failed to deploy. she stated that the driver side seat belt did not restrain her during the crash. the driver sustained a concussion, whiplash, and multiple contusions. the manufacturer inspected the vehicle, but were unable to determine the cause of failure. the vehicle was destroyed. the vin and engine size were unknown. the failure and current mileages were 29,000. | |||
| 08/09/2007 | 65000 | 1 | 07/01/2007 |
| Tl*the contact owns a 2003 gmc envoy. the contact stated that the vehicle was involved in a crash, rolled over five times, and landed on the front end. the vehicle then continued to roll over a few more times. the vehicle has a total of five air bags and none of them deployed. the vehicle was destroyed. the roof, rear, sides, and front of the vehicle were crushed completely. he notified the manufacturer and has yet to hear a response. he stated that the ligaments in his shoulder and neck are torn and he sustained muscle damage in his back. the contact is taking a number of medications due to the crash. the police and medivac unit arrived at the scene and a police report was filed. the speed was unknown. the failure and current mileages were 65,000. | |||
| 11/22/2004 | 11017 | 1 | 11/01/2003 |
| Consumer's vehicle was involved in a head on collision at 35 mph. upon impact, air bags did not deploy. consumer will notify manufacturer.*ak....police report included | |||
| 11/01/2004 | 1 | ||
| While driving, upon impact the air bags did not deploy after being struck in a serious front end collision. *bf *sc | |||
| 11/10/2003 | 7000 | 3 | 07/18/2003 |
| My wife was driving around 35 mph during a clear day when suddenly the steering wheel of our 2003 gmc envoy started wobbling and she couldn't control it anymore. she stepped on the brakes but the vehicle wouldn't stop. the vehicle went over the curb and initially hit a utility pole on the left passenger side, then eventually hit the tree with the front bumper and knocked the two stationary objects down. surprisingly, the airbag didn't even deploy. the insurance company declared the vehicle total wrecked and unrepairable. as expected, gmc declined responsibilities. they sent a so called independent investigator but they wouldn't give me his phone number. the report they sent contained only raw data about the airbag and nothing about the steering wheel. i will never buy or recommend a gmc again.*ak | |||
| 11/13/2003 | 10000 | 1 | 01/31/2003 |
| While driving 70 mph, the left rear tire blew out. the driver attempted to steer the vehicle to the side of the road but the vehicle rolled over twice and landed upright. the front and side air bags failed to deploy. the driver sustained minor bruises. *ak *sc *jb | |||
| AIR BAGS - FRONTAL | |||
| 02/17/2009 | 150000 | 1 | |
| Accident on 2/17/2009 front crash to other vehicle and air bag did not deploy hood damage, windshield damage, all front damage, doors could not open radiator damage, engine damage. *tr | |||
| 01/18/2004 | 1 | ||
| Vehicle was involved in a front collision accident at 15 mph due to weather. upon impact, air bags did not deploy. dealer was informed by consumer. *ak the consumer stated that the vehicle could only be turned off by cutting the battery cables. *tc | |||
| 07/16/2004 | 14000 | 1 | 06/30/2003 |
| The consumer involved in a roll over accident. upon impact, the air bags failed to deploy. the driver sustained injuries and the front passenger's seat belt failed, the passenger was ejected from the seat and was killed. the seat belt and air bag effectiveness was questionable. *ak *sc this complaint was not filed by the consumer. odi followed up with the personal information provided and the consumer was not aware of this complaint. the consumer who was driving the vehicle was just released from the hospital. the consumers wife was killed in the crash and could not remember the details of the incident. cw police department was contacted by odi. the driver lost control while traveling about 68 mph. multiple rollover. seat belt on pass side buckled after crash with some load marks on the webbing. passenger side door tore from the hinge. cause unknown. officer investigating crash did not think a vehicle defect was responsible for the fatality. crash extrememly severe. | |||
| 05/20/2004 | 14000 | 1 | 08/01/2003 |
| Consumer's vehicle rear ended another vehicle at 25 mph. upon impact, air bags did not deploy. dealership was notified, but did not resolve the problem. *ak the manufacturer did not except responsibility. *sc | |||
| 04/05/2004 | 6000 | 1 | 10/31/2003 |
| My wife was in an accident with our new 2003 gmc envoy slt, purchased in november of 2003. to avoid rear ending the car in front of her, she swerved the envoy off of the road, down a hill and and hit a tree in the right front or passenger side of the vehicle. she hit the tree with such force that the damage to the front of the vehicle resulted in a total loss. my concern is the air bags never never deployed in this accident. i would like to know why? and i would like to know more information as to the operation of the air bag system in a gmc envoy.*ak | |||
| 11/25/2003 | 4500 | 1 | |
| The truck was involved in a head on collision at 30 mph. the truck spun around and was hit again on the driver side. the frontal air bags failed to deploy, but the side airbag deployed upon impact. the entire frame needed to be replaced. the driver sustained back, neck and knee injuries as a result. *jb | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 01/20/2009 | 78000 | 1 | 10/07/2003 |
| Tl*the contact owns a 2003 gmc envoy. when the contact turned the ignition on, the driver and front passenger side air bags deployed without warning. there was no injuries. the vehicle will be taken to the dealer for a diagnosis. the current and failure mileages were 78,000. updated 3/5/09 *cn there was an internal failure of the air bag module. updated 03/10/09. *jb | |||
| 11/30/2002 | 450 | 3 | 11/30/2002 |
| Purchased 2003 gmc envoy slt on 11/30/2002. service airbag light came on as i was driving the vehicle off the lot. returned to dealer for repair. dealer said it was a loose wire in the sensor. one month later service airbag light came on again. returned it to dealer, could not determine problem so they replaced the passenger side airbag. service air bag light is on again. this is the third time. also have had intermittent problems with the brakes. when approaching a stop light have had instances where the car will not stop, and the brake pedal is to the floor this has happened 3 times. took it into the dealer and was told this is the way the brakes function on this vehicle????? have had intermittent problems with the 4 wheel drive. the lights on the 4 wheel drive indicator will flash from 2hi all the way to 4 whl drive without every touching the control. extremely disappointed in this vehicle for the cost and unfortunately have a 4 year lease. will not recommend or purchase another gmc product. *ak | |||
| AIR BAGS - SIDE/WINDOW | |||
| 04/10/2004 | 48000 | 1 | 10/24/2002 |
| The side impact airbag failed to deploy in very serious side collision. *ak *nm | |||