Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL
03V250000GENERAL MOTORS CORP.from 04/01/2002 to 06/30/2003V (Vehicle)170782508/20/2003MFRGENERAL MOTORS CORP.07/15/200307/24/2003571225
Defect SummaryCertain minivans, passenger and sport utility vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 225, child restraint anchorage system. the owner
Consequence SummaryThis does not meet the requirements of the standard.
Corrective SummaryOwners will be provided with a supplement for their owner's manual. this supplement describes and shows the location symbols for the child restraint anchors that are located in the vehicle and on the child restraint or booster cushion. owner notification began august 18, 2003. owners should contact buick at 1-866-608-8080, cadillac at 1-866-982-2339, chevrolet at 1-800-630-2438, gmc at 1-866-996-9463, pontiac at 1-800-620-7668, or oldsmobile at 1-800-630-6537.
NotesGm recall no. 03039.customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT
1008200210/08/200210013128This message is to provide dealers with an awareness of two new commands available via voice recognition in the onstar generation five equipped vehicles. the two commands are onstar and emergency. *tt04/08/2005
304410010363Generation 5 onstar steering wheel control function. *tt11/17/2004
304701/01/20041000960799 through 05 year vehicles, equipped with three-button onstar systems. *tt10/08/2004
301101/01/200410008898When using voice recognition dialing, some numbers or commands may not be understood by the system especially the number two (2). *tt08/25/2004
010846002C06/01/200310002836Programming of replacement onstar vehicle communication and interface modules (vcim). *tt09/26/2003
03084600203/01/200310001293Driver unable to configure onstar system. various models including the 2003 isuzu ascender. *tt04/28/2003
02013900509/01/200210000058Hvac system inoperative for a drive cycle, poor hvac system performance in high ambient temperatures. *tt02/10/2003
EQUIPMENT - ELECTRICAL
08-08906/01/200810026586Gm: special coverage adjustment-analog onstar deactivation. fcc ruled in 2002 wireless carriers would no longer re required to support analog wireless network starting in 2008. *pe csc letter was received. updated 12/1/08. *pe11/14/2008
04013900203/01/2004040139002A10008648Poor heater performance - 2nd and 3rd row seats. *tt08/12/2004
00372D01/01/200410007287Onstar system is attempting and/or completing phone calls which the operator of the vehicle did not initiate. *tt06/09/2004
12130212/13/200210002751Error messages when programming a new module. *tt09/12/2003
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
PI-514101/01/201210043536Buick/cadillac/chevrolet/gmc/oldsmobile: if blower motor is set to any speed position and when key is off, it becomes inoperative and may still be inoperative after key is turned on. *pe04/09/2012
0212200402/12/200410012992Inadequate hvac for passengers seated in the second and third row. *tt04/05/2005
317901/01/200410010266Automatic dual zone hvac battery draw supplement to 02-01-39-007a. *tt11/08/2004
310401/01/200410010225Only replacement of evaporator core or pipes for rear hvac. (to include 2005 chevrolet trailblazer) *sc11/04/2004
315212/01/200410009989Blower speed changes on its own. *tc update. *tt11/03/2004
307601/01/200410009603Repeat hvac blower motor failure. *tt10/08/2004
153101801/01/200410008771Hvac mode actuator cam gear alignment is incorrect after replacement. *mj08/23/2004
03013901311/01/200310005552Revised mode actuator replacement procedure. *tt03/02/2004
05230305/23/200310003671Air conditioner low pressure cycling switch intermittently inoperative or stuck open/ intermittent air conditioner operation and/or loss of cold air. *tt10/28/2003
020139006A05/01/200302013900610002366Diagnosing poor air conditioner performance - air conditioner stops blowing cold, air conditioner cycles on and off. *tt08/26/2003
03013900706/01/200310002131Air conditioning (a/c) inoperative / intermittent, air conditioner blows warm air. *tt08/13/2003
02013900610/01/200210000178Diagnosing poor air conditioner performance - air conditioner stops blowing cold, air conditioner cycles on and off. *tt02/14/2003
EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
08089-B11/01/200808089-C10027804General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe02/09/2009
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
04084600401/01/2005040846004A10013440Onstar system inoperative onstar system status light is red radio locked in phone mode or dtc b1000. *eh04/19/2005
00686B01/01/200410007292Automatic volume feature diagnosis on the uqa bose radio. *tt06/09/2004
0179901/01/200401799A10006327No volume from radio in cold ambient temperatures for 20-30 minutes. *mr04/28/2004
0157701/01/200401577A10005437Radio displays calibration error after replacing radio. *mn02/25/2004
EQUIPMENT - MECHANICAL - CARRIER/RACK
04086700609/01/200410011086Proper positioning of luggage carrier cross rails to avoid windrush. *tt12/29/2004
EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL
385710019212Supplement to bulletin 05-01-37-002a, poor heat performance. *ak02/21/2006
0701200407/01/200410014251Oil life system reset procedures-trucks. buick terazza 2005, gmc sierra denali 2002-2003, gmc b7 chassis medium duty 2003-2005 and gmc 560 c-series 2003-2005 *sc04/29/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT - ELECTRICAL
04/06/20032000902/07/2003
 The consumer took the vehicle in for the instrument panel not working. the odometer did not show a reading. the side mirrors moved on their own. *jb the radio was inoperative, there were problem with on star, the a/c freon was going into the vehicles interior, fuel leaked from the tank and had run down the left side of the vehicle/door, the bell light and message warned low fuel when the tank was at it's capacity, the liftgate would not latch. *sc
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
03/07/200859000103/01/2003
 Tl*the contact owns a 2003 gmc envoy. the contact smelled gasoline, but did not pay it any attention initially. his son entered the vehicle later and also smelled the strong odor. the following day the contact filled up the tank with gasoline and the smell intensified. when he arrived home, he noticed a fuel leak by the rear driver side wheel. a mechanic stated that the leak originated from the top of the fuel tank where the fuel pump connects. the contact dropped the vehicle off at the dealer the next day and they stated that the leak originated from the gas tank, and it needed to be completely replaced. the vehicle is still at the dealer. the current and failure mileages were 59,000. updated 04/16/08. *lj the transmission was slipping and would not engage in 1st gear. the air condtion was blowing hot air. the ignition swithc shorted out.
05/18/2007100000105/15/2003
 2 complaints noticed enginee running hot, added fluid to radiator, near empty. a couple of months later, same thing. 3 months later, during oil change, mechanic indicated while doing checks that the radiator fluid was low. told him this was the third time, he added fluid, pressure checked radiator - no holes or leaks. seems to be evaporating. air conditioner blowing hot air (excluding the fact the panel with ac controls quick working a loooonng time ago). took in to dealer for repair. after $600 and all day visit with dealer, the piece broken was the size of a 2-4 block of plastic. this little piece just quick working, it was referred as a control switch of some sort under the dash board. sounded kinda hokey to me - i can imagine a compressor going out and you do not have cold air - the name of it escapes me - but the mechanic did indicate there was some sort of technical report out there on it as well. just found out from husband the name of the piece - the actuator door quit. *jb
08/04/20063004/11/2005
 Air conditioning runs hot- there is a technical service bulletin out for this but it needs to be an open recall to be fixed--- needs reflash for control head-that's what my mechanic said. *nm
04/01/20034
 Wind noise coming through driver and passenger windows. molding was replaced and noise wasn't reduced. dealer stated, gm knows about the problem and seem to believe that the mirrors are causing wind to be redirected to the window. therefore wind is coming through where the glass goes inside the door. not satisfied with this car, can't even drive with the radio turned down. also the low-pressure sensor in the air conditioner unit was replaced, after a half-pound of freon was required. this vehicle has been in the shop four times!!! *jb
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
01/01/2003712/28/2002
 2003 gmc envoy with a list of problems **nar**cc the consumer began to hear a knocking and pinging in the engine on cold starts and felt a hesitation when the automatic transmission shifted into gear. after many complaints, it was finally discovered the engine knock was due to shorter pistons in the re-designed engine and the hesitation in the transmission shifting required reprogramming. the consumer was told he would have to live with the engine knock, because it could be more trouble taking the engine apart. on a separate occasion, the engine stalled due to the battery dying. from april 2004 to october 2004 the battery failed several times and had to be re-charged. during that same time the engine light illuminated and each time it happened, the dealer would have to reprogram the engine computer. the radio was not functioning properly which primarily consisted of static. the driver information center control knobs as well as the radio knobs wore out. the front center console was loose. it was discovered that the engine light was coming on because the third stop light that's on the top of the liftgate malfunctioned. there was a short circuit in the stop light. the cooling fan broke, the brakes and the left front head lamp had to be replaced. the rear tail lights, directional and signal lights have been replaced several times. the lug nut broke while a replacement tire was being mounted on the vehicle. the front stabilizer linkage was replaced. the gas tank had to be replaced along with the fuel lines and a seal on the tank due to a leak. the seat belt was designed poorly and the belt cuts into the consumers neck. the drivers side door didn't close properly, the windshield wipers were replaced within the first 2 years. *jb
EQUIPMENT - MECHANICAL - JACKS
1
 The consumer was trying to change a flat tire in the rear of the vehicle and noticed that jack handle is too short, causing the consumers body to be almost under the vehicle. *ak