Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 3928 | 3928A | 10020914 | Bind or shudder on turns. *kb | 01/29/2007 | |
| 040232007 | 12/01/2004 | 040232007A | 10017440 | Steering system moan, groan, shudder and/or vibration type noise during low speed turning maneuvers. *tt | 11/08/2005 |
| 050235006 | 08/01/2005 | 10017371 | Hiss/rush noise from steering (strg) column area. *tt | 11/04/2005 | |
| 040232001 | 08/01/2007 | 040232001C | 10012694 | Release of steering gear stub shaft bearing kit for service. *tt updated 08-15-07. *kb updated 10/09/07. *nj | 03/10/2005 |
| 3274 | 10011719 | Installation of a power steering hose to a new steering gear. *eh | 01/31/2005 | ||
| 030235006 | 12/01/2004 | 10005165 | Revised steering wheel replacement procedure. *tt | 02/10/2004 | |
| 020235006A | 03/01/2003 | 020235006 | 10001270 | Squeak, rub / scrub type noise in steering column. *tt | 04/25/2003 |
| STEERING - COLUMN | |||||
| 020535006 | 10/01/2002 | 10000175 | Squeak noise in steering column. *tt | 02/14/2003 | |
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||||
| SB-06-02-32-013B | 08/01/2009 | 10032462 | Saab/hummer/gm: diagnostic tips/recommendations when power steering pump replacement is necessary. analysis of returned power steering (ps) pumps that had been replaced for noise, no power assist, no or low pressure and leaking conditio | 03/26/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 01/18/2009 | 80000 | 1 | |
| 1/17/09 gmc envoy 2003 i made a sharp u-turn in a snowy yard while vehicle was in traction assist. then i pulled into the driveway and parked, turned off the vehicle and went in the house. i was in there approximately 30 minutes then got back in the vehicle to leave and the power steering was gone. excessively stiff.i pulled forward got out, looked at the ground and there was a puddle of bluish liquid located near where the left front side of the vehicle was sitting. *tr | |||
| 05/21/2006 | 39000 | 1 | 06/03/2003 |
| Making a u turn in an 03 gmc envoy. power steering went out and almost lost control of automobile. the vehicle has only 39,00 miles on it. *jb | |||
| 01/01/1901 | 1 | ||
| Consumer was not able to steer vehicle properly. *ts the consumer lost control of the vehicle and crashed into a guardrail. the consumer believed there was a problem with the steering. *jb | |||
| 09/01/2004 | 3 | ||
| Various problems with 2003 gmc envoy. *mr the was a pinging, on the drivers side. the power steering fluid was low and the steering gear had an internal failure, the drivers door made a rattling noise along with hood rattling. *sc *jb | |||
| 11/10/2003 | 7000 | 3 | 07/18/2003 |
| My wife was driving around 35 mph during a clear day when suddenly the steering wheel of our 2003 gmc envoy started wobbling and she couldn't control it anymore. she stepped on the brakes but the vehicle wouldn't stop. the vehicle went over the curb and initially hit a utility pole on the left passenger side, then eventually hit the tree with the front bumper and knocked the two stationary objects down. surprisingly, the airbag didn't even deploy. the insurance company declared the vehicle total wrecked and unrepairable. as expected, gmc declined responsibilities. they sent a so called independent investigator but they wouldn't give me his phone number. the report they sent contained only raw data about the airbag and nothing about the steering wheel. i will never buy or recommend a gmc again.*ak | |||
| 11/12/2003 | 1 | ||
| While driving at 65 mph, the steering wheel jerked hard to left. the vehicle then suddenly accelerated without any warning. the driver was able to control the vehicle and pull over to the shoulder. the vehicle was towed. the mechanic noticed that the rear passenger wheel had folded underneath the vehicle. the axle had sheared off and needed replacing. *ph | |||
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | |||
| 01/30/2003 | 574 | 12/27/2002 | |
| Purchased a 2003 envoy xl on 27 dec 02 - since that time it has been to the garage two times - no clamp on one end of the power steering line (luckily it blew off while still in our drive way - god help us if it had let loose at high speed on a crowded highway) second time was for a bad cam sensor. and we haven't made the first payment yet. first cass number from gmc is s1-68773551 - second case number i don't have yet as i just reported it this morning. needless to say that my wife and i have no trust in this car now - what else will go wrong next. | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 12/23/2007 | 74000 | 1 | 01/09/2004 |
| Made sharp right turn---lost all power steering---checked , belt,fluid--power steering did not return --car can not be driven. *tr | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 12/01/2001 | 1 | 12/01/2001 | |
| We paid 30.000 this gmc envoy because we wanted a car that would run and that we would not have to spend a lot of money on to be repaired. the dealer said we should only have to pay for upkeep and minor repairs. that is a joke if you buy a gmc (part number 26089516). *nm | |||
| 09/01/2002 | |||
| Was driving approx. 60 mph when a semi decided to move into my lane. i assumed i was in his blind spot so i sped up to be in front of him. when his front started moving into my lane i moved over a tiny bit onto the burm. i then turned the steering wheel a little to the right to get back into the center of the road in front of the truck. just then the steering wheel started responding to the wheels as they began small back and forth (left and right) jerks. the jerks (wheels) became larger, swirving the envoy back and forth (left and right) within the lane. this movement increased to where the car began to spin out of control accross all lanes of the freeway, luckely stopping all busy freeway traffic around me. the wheels seemed to be sliding around as if on a sheet of ice. i did my best to control the wheel to avoid going into the ditch because the envoy was swirving so much it most likely would have tipped over. the envoy did at least 5 complete donuts while the semi was heading towards me. the envoy shut down while in drive. i opened my door and waved to the semi driver. he waved back to tell me good luck and to move out of the busy freeway if i could. i put the envoy in park then it started back up and drove away without a scratch on it. i brought the envoy back into the dealership preston immediately and they said this is the 2nd or 3rd incident of the same nature. there was a envoy in their parking lot that had been only going 35mph and hit a telephone pole. i cannot emphasize the fact that this could have easily been a fatality. i thought my life was over. please do not wait to research this problem. i have absolutely no doubt there is a manufacturing problem. thank you for your cooperation in this matter. i'm sure your expediting this matter will save lives!*ak | |||