Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE | |||||
| 01078E | 01/01/2004 | 01078F | 10007552 | Noise from instrument panel cluster tachometer. *tt | 07/01/2004 |
| 01663A | 01/01/2004 | 01663B | 10006296 | Vibration noise from under hood, sounds like sheet metal vibrating. *tt | 04/27/2004 |
| 062503 | 06/25/2003 | 10003721 | Rear license plate pocket seal being rolled over due to improper installation. this a vme message. *tt | 10/29/2003 | |
| STRUCTURE - BODY | |||||
| 0508110004 | 04/01/2005 | 10017326 | Cargo cover handle broken. *tt | 11/03/2005 | |
| 030866008 | 08/01/2003 | 10012578 | Perimeter seal/gasket pulls away from license plate housing and/or excessive adhesive around gasket. *tt | 03/07/2005 | |
| 0408111003 | 06/01/2004 | 10012546 | Rear license plate pocket parts new available individually. *tt | 03/07/2005 | |
| 040866001 | 10/01/2004 | 040866001A | 10011141 | Rear license plate pocket gasket loose or out of position. *tt udate. *tt | 01/03/2005 |
| 040864012 | 09/01/2004 | 040864012A | 10011083 | Front or rear side door glass scratched. *tt | 12/29/2004 |
| 00731A | 01/01/2004 | 00731B | 10007578 | Noise from front of vehicle over bumps or under light acceleration. *tt | 07/01/2004 |
| 030863003 | 12/01/2003 | 10005188 | Rattle from front of vehicle. *tt | 02/11/2004 | |
| 0308111002A | 10/01/2004 | 0308111002B | 10005189 | Paint chipping behind front wheels/front of rear wheels, damaged lower door/cladding and rocker panels. *tt this service bulletin replaces 0308111002. *eh update. *tt | 02/11/2004 |
| 030857004 | 06/01/2006 | 030857004C | 10004735 | Wet front floor carpet. *tt update. *tt update. *kb | 01/05/2004 |
| 120902 | 12/09/2002 | 10002739 | Buzz or rattle noise coming from the front end of light accelreation at 25 to 45 miles per hour or over bumps. *tt | 09/12/2003 | |
| 020844016 | 09/01/2002 | 10000071 | Whine, buzz, generator whine, whine type noise heard on acceleration. *tt | 02/12/2003 | |
| STRUCTURE - BODY - DOOR | |||||
| 030864006 | 04/01/2007 | 030864006C | 10001264 | Doors hard to close. *tt updated 07-24-07. *kb | 04/25/2003 |
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | |||||
| 3999 | 3999A | 10021085 | Liftgate glass will not lock unless lock is press a second time. *kb | 03/01/2007 | |
| 060866011 | 08/01/2006 | 10020523 | Rear liftgate binds, improper fit. may be caused by broken welds or cracks formed around the two inner welds. *kb | 11/09/2006 | |
| 060866001 | 02/01/2006 | 10019506 | Revised liftgate lock cylinder replacement. *tt | 03/20/2006 | |
| 3135 | 01/01/2004 | 10010175 | Chmsl applique contacts roof when opening rear gate/glass. (to include 2005 chevrolet trailblazer) (mt 370 only) *sc | 11/04/2004 | |
| 030866006 | 06/01/2003 | 10002877 | Lift gate glass hard to close. *tt | 09/30/2003 | |
| 031003 | 03/10/2003 | 10001903 | The lift gate, or lift gate glass, binds when opening or does not open completely because of center high mounted stop lamp or chimsel applique hits the roof of the vehicle. *tt *jb | 07/25/2003 | |
| STRUCTURE - BODY - HOOD | |||||
| 040863005 | 06/01/2004 | 10012537 | Rattle noise under hood. *tt | 03/07/2005 | |
| STRUCTURE - FRAME AND MEMBERS | |||||
| PIT-3749D | 11/01/2010 | 10037570 | Ready | 05/25/2011 | |
| PIT-3749D | 11/01/2010 | 10037570 | Gm: on some truck models there is some frame corrosion. *rm | 05/25/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 12/10/2007 | 60000 | ||
| Tl- the contact owns a 2003 gmc envoy; she stated that on december 2007, the driver and passenger doors opened intermittently causing her to hold the door while driving. she contacted the dealer who advised that the diagnosis would be cover at her expense. she also stated that while filling the gas tank the fuel started overspilling, she had to reduce the intake of gas. the vehicle was not repaired. the failure mileage was 60,000 and current mileage was 180,000. | |||
| 05/01/2008 | 70000 | 1 | |
| 6 years after new purchase and approximately 70,000 miles, rust bubbles started appearing around the lower inside edges of all five doors. no actual rust was visible until dealer manager pealed a small area of bubbling paint off with a knife and exposed the rust underneath. gm would not take responsibility for the paint defect, had to pay out of pocket for dealer to sand and repaint. rust protection warranty was not honored because no rust-through had occurred yet. *tr | |||
| 10/28/2004 | 2 | ||
| Consumer complained about tail lights malfunctioning. also, while driving, consumer could hear the air coming inside the vehicle. in other words, the vehicle was not air tight. *ak | |||
| 09/01/2004 | 3 | ||
| Various problems with 2003 gmc envoy. *mr the was a pinging, on the drivers side. the power steering fluid was low and the steering gear had an internal failure, the drivers door made a rattling noise along with hood rattling. *sc *jb | |||
| 06/03/2003 | 10 | 1 | 06/02/2003 |
| One week ago i purchased a 2003 envoy sle 4wd, it has 200 miles on it currently and noticed upon delivery that a molding around the drivers side door is crooked. and 2 days ago i noticed a large puddle of fresh oil under my vehicle, and my oil light went on this morning. i haven't even had this vehicle for one week and i have to take it in for repairs. this does not make me feel overly comfortable about my purchase. *ak | |||
| 3 | 11/07/2002 | ||
| There was a wind noise coming from the driver side window. dealer hasn't corrected the problem. *jb | |||
| STRUCTURE - BODY | |||
| 07/18/2012 | 87404 | ||
| Tl- the contact owns a 2003 gmc envoy. the contact stated that the driver's side window, could not be opened. the vehicle was taken to the dealer who stated that they needed to replace the master window switch. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 87,404 and the current mileage was 88,536. kmj | |||
| 07/18/2012 | 87404 | ||
| Tl- the contact owns a 2003 gmc envoy. the contact stated when he tried to put down the driver side window. the vehicle was taken to the dealer and the dealer stated they needed to replace master window switch. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 87,404 and the current mileage was 88,536.jp | |||
| 10/26/2005 | 19232 | 3 | 09/27/2003 |
| Electronic problem with 4wd was supposedly corrected in 2004, transfer case for 4wd was replaced in april 2005, and 4wd failed again during first day trying to use it during icy conditions after it was repaired in april. had to drive on dangerous, slick roads without 4wd from fairbanks to palmer, ak. this is a major safety issue in alaska where winter driving can be very hazardous without 4wd. have had it into dealer several times for loud squeak under vehicle when making turns or going over bumps at slow speeds. no corrective action by dealer. could not get vehicle out of park. had to have it towed to dealership. they disconnected something and told me to be careful because whatever they did would allow the vehicle to be put into drive without having brakes engaged! had to drive it this way for several weeks until they got replacement part. have had other problems with climate control, wind noise around windows, and more. none repaired satisfactorily. *nm | |||
| 01/02/2004 | 39500 | 2 | 09/01/2002 |
| When driving over 55 mph wind caused vehicle to shift from side to side. on two separate occasions the wind caused the vehicle to be pushed into a ditch off of the road. there had been slight injuries sustained both instances. *ak | |||
| 02/15/2003 | 200 | 1 | 02/03/2003 |
| I own a 2003 gmc envoy xl and when i am driving on the highway, i hear a lot of wind noise, while the windows are closed. please investigate this problem. *jb | |||
| STRUCTURE - BODY - DOOR | |||
| 09/05/2003 | 1 | ||
| Right rear door opened without warning at the gas station while pulling out, causing consumer's daughter to fall out of the truck and breaking her right hand. she was transported to the hospital the dealer was notified. *ak | |||
| 06/16/2003 | 40 | 03/18/2003 | |
| Wind noise coming from around the drivers door,has been into the service shop on 2 occasions and this is as good as it gets according to the dealer,i am not satisfied with the results a new vehicle should not have noise like this please investigate. gm should come out with an over size seal or better adjustments on their doors. *nlm | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 01/01/2003 | 7 | 12/28/2002 | |
| 2003 gmc envoy with a list of problems **nar**cc the consumer began to hear a knocking and pinging in the engine on cold starts and felt a hesitation when the automatic transmission shifted into gear. after many complaints, it was finally discovered the engine knock was due to shorter pistons in the re-designed engine and the hesitation in the transmission shifting required reprogramming. the consumer was told he would have to live with the engine knock, because it could be more trouble taking the engine apart. on a separate occasion, the engine stalled due to the battery dying. from april 2004 to october 2004 the battery failed several times and had to be re-charged. during that same time the engine light illuminated and each time it happened, the dealer would have to reprogram the engine computer. the radio was not functioning properly which primarily consisted of static. the driver information center control knobs as well as the radio knobs wore out. the front center console was loose. it was discovered that the engine light was coming on because the third stop light that's on the top of the liftgate malfunctioned. there was a short circuit in the stop light. the cooling fan broke, the brakes and the left front head lamp had to be replaced. the rear tail lights, directional and signal lights have been replaced several times. the lug nut broke while a replacement tire was being mounted on the vehicle. the front stabilizer linkage was replaced. the gas tank had to be replaced along with the fuel lines and a seal on the tank due to a leak. the seat belt was designed poorly and the belt cuts into the consumers neck. the drivers side door didn't close properly, the windshield wipers were replaced within the first 2 years. *jb | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | |||
| 04/06/2003 | 2000 | 9 | 02/07/2003 |
| The consumer took the vehicle in for the instrument panel not working. the odometer did not show a reading. the side mirrors moved on their own. *jb the radio was inoperative, there were problem with on star, the a/c freon was going into the vehicles interior, fuel leaked from the tank and had run down the left side of the vehicle/door, the bell light and message warned low fuel when the tank was at it's capacity, the liftgate would not latch. *sc | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE - SUPPORT DEVICE | |||
| 06/07/2008 | 48000 | 1 | 08/28/2003 |
| Tl*the contact owns a 2003 gmc envoy. when the contact opened the rear liftgate, it slammed down without warning. there were no warning lights illuminated on the instrument panel to warn the contact that service was needed. he scheduled an appointment with the dealer to have the vehicle diagnosed. the failure and current mileages were 48,000. updated 07/07/08. *lj the liftgate strut was found to be leaking. updated | |||
| 07/26/2005 | 32000 | 1 | 10/01/2003 |
| 2003 envoy sle hatch door lift system failed.*mr as a result the hatch was extremely heavy and hard to open. *nm | |||
| STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS | |||
| 02/01/2005 | 12 | ||
| Safety problem regarding control of driver's rear view mirror on 2003 gmc envoy. *bf there had been a strange combination of electrical events centered around the accessories in the left front of the vehicle and the left door mirror. other problems: the seat would move erratically when starting and shutting down, the driver's side door did not lock in sync with the others, the locks would click 4 times after driving one mile, and the control button lights on the drivers arm rest was coming off. *sc *jb | |||