Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 05-03-08-007 | 04/01/2008 | 050308007A | 10017342 | Rattle, clunk, pop, snap noise from front and/or rear suspension while driving over rough, uneven, wash board road surfaces. *tt (replace appropriate stabilizer link(s)). updated 7/11/08. *nj | 11/03/2005 |
| 3265 | 3265A | 10011670 | Uneven appearance or lean from drivers to passenger side rpo g67. *eh | 01/27/2005 | |
| 3124 | 01/01/2004 | 10010188 | Upper and lower intermediate shaft parts restriction. *sc | 11/04/2004 | |
| 01115A | 01/01/2004 | 01115B | 10007273 | Clunk, rattle noise from front of vehicle over bumps. *tt | 06/09/2004 |
| 020309002B | 12/01/2004 | 020309002C | 10005147 | Intermittent boom, rumbling noise and / or disturbance heard in passenger compartment while driving at highway speeds. *tt | 02/09/2004 |
| 020309002A | 09/01/2002 | 020309002 | 10000060 | Intermittent boom, rumbling noise and / or disturbance heard in passenger compartment while driving at highway speeds. *tt | 02/10/2003 |
| SUSPENSION - FRONT | |||||
| 3059 | 01/01/2004 | 10009663 | Rattle noise in front suspension over small bumps, clunk or loose lumber type noise over uneven/wash board roads. *tt | 10/14/2004 | |
| SUSPENSION - REAR | |||||
| SB-070417001D | 05/01/2009 | 10030590 | General motors: a bump or thump noise is heard coming from the rear suspension or felt in the floor. the information affect vehicles with g67 automatic level control rear suspension. *pe | 10/23/2009 | |
| PIP4054A | 02/01/2008 | PIP4054B | 10024345 | Eaton locking differential chatter shudder noise on turns, equipped with a locking rear differential rpo g80. *nj updated 7/17/2008. *pe | 04/07/2008 |
| SUSPENSION - REAR - SPRINGS - AIR SUSPENSION SYSTEM | |||||
| 1996584 | 10022660 | Boom/rumbling noise at highway speed *nj | 09/18/2007 | ||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 11/18/2011 | 95000 | ||
| Tl-the contact owns a 2003 gmc envoy. the contact stated that while driving approximately 45 mph, he attempted to brake and the front end of the vehicle released smoke. the vehicle was taken to a local mechanic, who performed a diagnostic test and located the failure at the front drive shaft housing. the front drive shaft housing axel was broken. the manufacturer was made aware of the failure and informed the contact that there were no recalls addressing the failure. the vehicle was not repaired. the failure and the current mileages were 95,000. sm. | |||
| 11/18/2011 | 95000 | ||
| Tl-the contact owns a 2003 gmc envoy. the contact stated while driving at approximately 45mph and when he attempted to brake the vehicle front end released smoked. the vehicle was taken to the locate mechanic who performed a diagnostic, that located the failure at the front drive shaft housing. the front house shaft axel housing broke. the manufacturer advised the failure was not recalled. the vehicle was not repaired. the failure and the current mileage was 95,000. li | |||
| 12/30/2007 | 50000 | 1 | 12/01/2007 |
| Tl*the contact owns a 2003 gmc envoy. while driving 55 mph, the antilock braking system warning light continued to illuminate on the instrument panel. the vehicle was taken to the dealer for regular maintenance and an oil change. the dealer stated that the rotors on the vehicle were faulty and the front wheel bearing and tires needed to be replaced. the dealer informed general motors that the failure was a result of normal wear and tear. general motors then stated that nothing could be done. the failure mileage was 50,000 and current mileage was 57,000. updated 09/16/08. *lj the consumer stated the vehicle would vibrate. updated 09/18/08. *jb | |||
| 01/01/2003 | 7 | 12/28/2002 | |
| 2003 gmc envoy with a list of problems **nar**cc the consumer began to hear a knocking and pinging in the engine on cold starts and felt a hesitation when the automatic transmission shifted into gear. after many complaints, it was finally discovered the engine knock was due to shorter pistons in the re-designed engine and the hesitation in the transmission shifting required reprogramming. the consumer was told he would have to live with the engine knock, because it could be more trouble taking the engine apart. on a separate occasion, the engine stalled due to the battery dying. from april 2004 to october 2004 the battery failed several times and had to be re-charged. during that same time the engine light illuminated and each time it happened, the dealer would have to reprogram the engine computer. the radio was not functioning properly which primarily consisted of static. the driver information center control knobs as well as the radio knobs wore out. the front center console was loose. it was discovered that the engine light was coming on because the third stop light that's on the top of the liftgate malfunctioned. there was a short circuit in the stop light. the cooling fan broke, the brakes and the left front head lamp had to be replaced. the rear tail lights, directional and signal lights have been replaced several times. the lug nut broke while a replacement tire was being mounted on the vehicle. the front stabilizer linkage was replaced. the gas tank had to be replaced along with the fuel lines and a seal on the tank due to a leak. the seat belt was designed poorly and the belt cuts into the consumers neck. the drivers side door didn't close properly, the windshield wipers were replaced within the first 2 years. *jb | |||
| 2000 | |||
| While driving at 55/60 mph under normal driving conditions and upon depressing of brake pedal to slow down vehicle suddenly swerved and fishtailed. this resulted in loss of control, and vehicle crashed into the medium. vehicle was totaled.*ak | |||
| 06/12/2003 | 1 | ||
| While towing a 18 foot trailer at 60 mph driver had a hard time controlling the vehicle when other vehicles were passing on the highway. *ak | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 03/26/2005 | 32600 | 1 | 05/28/2003 |
| Lower ball joints worn. *ak | |||
| SUSPENSION - REAR | |||
| 08/04/2011 | 188000 | ||
| Tl-the contact owns a 2003 gmc envoy. the contact stated that the rear suspension dropped down to the point that the vehicle was unsafe to be driven. the contact stated that if the vehicle were to drive over a bump, the tires could blow out and cause a crash. the manufacturer was aware of the failure, but offered no assistance. the failure mileage was 188,000. sm. | |||
| 08/04/2011 | 188000 | ||
| Tl-the contact owns a 2003 gmc envoy. the contact stated the rear suspension had dropped low to the point where the vehicle was unsafe to drive. the contact if the vehicle hits a bump the tires could blow out and cause a crash. the contact their are numerous complaints regarding the rear suspension for this year make and model but the manufacturer had not provided any assistance towards the repair. the failure mileage was 188,000. jo | |||
| 07/22/2003 | 400 | 1 | 06/15/2003 |
| The vehicle was rear-ended at about 45 mph. the back-end now fishtails, and there's tremendous body-roll with the slightest turn of the steering wheel. body work was completed to repair the beck-end, but no work has been done to the suspension. three separate trips to the dealer's service department claim that the excessive body roll is a charcteristic of the car and that there is no work to be performed. the vehicle is unstable at best, and dangerous while changing lanes at freeway speeds.*ak | |||
| 10/20/2003 | 2000 | 1 | 02/26/2003 |
| Compressor for automatic load-leveling rear suspension cycles on and off intermittently while the vehicle is off. this happens even after the vehicle has been turned off for several hours. if not noticed, compressor will continue to cycle on and off and run down the battery. usually can hear a puff of air being released from the system right before the compressor cycles on. the compressor can stay on for as little as several seconds or for up to a few minutes. the cycle can last for what seems to be as little as 5 minutes or up to a few days so that the battery runs down if left at an airport while on vacation, for example. the only way to break the cycle is to drive the vehicle or turn the car on and then turn it off after several seconds. turning the car on and off doesn't always work. but, when operating the vehicle, the compressor seems to work normally. this problem has been happening for months, i have 5,000 miles on the vehicle which was purchased 2/2003. it has been in the shop for this problem 3 times. i took it in for service at farrish gmc / pontiac yesterday (3rd time) and it is still there today. as of yet, they have been unable to fix this problem because no technical service bulletin exists to guide them. the dealership has not conducted a visual inspection of the system or its components to look for leaks or broken parts. they've only done a computer diagnostic, which found nothing wrong. however, service consultants at the dealership have witnessed the event happening and the compressor turning on and off...while the vehicle is off. again, i need to stress that the problem is happening when the vehicle is turned off and not in use. the compressor should not even be able to turn itself on if the car is turned off. first time i brought the vehicle in for service was 7/12/2003, the second time on 8/29/2003 and then again for a third time on 10/20/2003. *la | |||
| SUSPENSION - REAR - AXLE - NON-POWERED AXLE ASSEMBLY | |||
| 12/31/2007 | 77088 | 1 | 06/06/2003 |
| Tl*the contact owns a 2003 gmc envoy. while driving at an unknown speed, the brakes failed. the vehicle eventually stopped, but there was slippage. the rear end axle bearings and oil seals were not on the vehicle and the oil seals leaked on the brakes. the cost of the repair was $755.45. the current and failure mileages were 77,088. updated 03/04/08. *lj | |||