Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
VISIBILITY - WINDSHIELD WIPER/WASHER
04V046000GENERAL MOTORS CORP.from 04/01/2002 to 11/30/2002V (Vehicle)58139407/06/2004ODIGENERAL MOTORS CORP.02/04/200402/06/2004
Defect SummaryCertain sport utility vehicles have windshield wiper systems that will not turn on, cease operation while in use, fail to turn off/on by themselves (moisture sensitive wiper system), or have continuous windshield washer pump operation because the presence of water within the wiper modules can either cause a short circuit or can lead to the corrosion of components within the module.
Consequence SummaryDepending on the occurrence and weather situation, driver visibility could be reduced, which could result in a crash.
Corrective SummaryDealers will cover the windshield wiper module vent hole with a patch. also, the wiper motor, circuit board, and electrical connector will be inspected to signs of water intrusion and/or corrosion and be replaced as required. the recall began july 6, 2004. owners should contact chevrolet at 1-800-630-2438; oldsmobile at 1-800-630-6537; or gmc at 1-866-996-9463.
NotesGm recall no. 04005.customers can also contact the national highway traffic safety administration

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER
376610018566Front blower inoperative stay running during low ambient temperature. *tt01/06/2006
365609/01/2008PIT-3656A10017014Repeat rear blower motor failure or inoperative. *tt updated 12/5/08. *pe10/20/2005
04013900908/01/200410011191Hvac blower motor inoperative or stays running. *tt01/10/2005
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING
0145911/18/200310004261Hvac mode actuator cam gear alignment is incorrect after replacement. *tt11/24/2003
VISIBILITY - GLASS, SIDE/REAR
309501/01/200410010244Operation of rear glass release key cylinder. to include 2005 trailblazer and buick rainier. *sc11/05/2004
303701/01/200410009632Intermittent rear liftglass concerns. *tt10/14/2004
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
06180306/18/200310003706Power window motors occasionally or intermittently inoperative. diagnosis/troubleshooting. *tt10/28/2003
VISIBILITY - REARVIEW MIRRORS/DEVICES
322510010644Outside rear view mirror moves in the wrong direction compared to the switch. *eh12/03/2004
VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR
0924200209/24/200210008626Outside mirrors do not return to the original position after using the reverse tilt curb assist feature. *tt08/10/2004
03086403209/01/200310004342Availability of replacement parts for outside rearview mirror. *tt12/03/2003
03086403309/01/200310004343Availability of replacement mirror actuator. *tt12/03/2003
02086402110/01/200210000160Outside rearview mirrors do not return to their original position after using curb view assist feature. *tt02/13/2003
VISIBILITY - REARVIEW MIRRORS/DEVICES - INTERIOR
315101/01/200410009986Inside rear view mirror does not display ambient temperature with cj2 option. *tc11/03/2004
VISIBILITY - REAR WINDOW WIPER/WASHER
04084300708/01/200410011226Rear wiper does not clean rear window. *eh01/11/2005
VISIBILITY - SUN ROOF ASSEMBLY
0189901/01/200410006474Initialization and re-initialization of sunroof mdiv motor. also including 2003 buick rainier, and 2004 chevrolet trailblazer ext. *mr05/04/2004
03086700406/01/200310002878Parts availability for sunroof repairs. *tt09/30/2003
VISIBILITY - WINDSHIELD WIPER/WASHER
3110C10017249Wiper/washer will not shut off or other possible issues. *tt10/28/2005
0211200402/11/200410012989Water can enter the windshield wiper module causing a short circuit or corrosion of components while in use. *tt04/05/2005
VISIBILITY - WINDSHIELD WIPER/WASHER - LINKAGES
06250306/25/200310003719Windshield washer nozzles being clogged ir aimed improperly. vme message. *tt10/29/2003
VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR
0706200407/06/200410013180Water seep into the windshield wiper module. *eh04/12/2005
3110A3110D10010201Washer motor for the front wipers continuously runs while the key on. *sc update. *tt11/04/2004
040843005B10/01/2005040843005C10008492Windshield wiper motor module assemblies. *mj08/03/2004

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
VISIBILITY - WINDSHIELD WIPER/WASHER
EA04002GENERAL MOTORS CORP.01/06/200402/10/2004WINDSHIELD WIPER FAILURE04V046000
 On september 17, 2003, the office of defects investigation (odi) opened a preliminary evaluation (pe03-042) to investigate alleged windshield wiper failure in certain model year (my) 2002 and 2003 chevrolet trailblazer and trailblazer ext, gmc envoy and envoy xl, and oldsmobile bravada vehicles.the investigation was upgraded to an engineering analysis on january 6, 2004, and the scope was expanded to include certain my 2003 isuzu ascender vehicles.all subject vehicles are built on general motors
PE03042GENERAL MOTORS CORP.09/17/200301/06/2004WINDSHIELD WIPER FAILURE
 The subject vehicles (chevrolet trailblazer (ext), gmc envoy (xl), and oldsmobile bravada) are built on the gmt360 and gmt370 platforms and were originally equipped with a windshield wiper assembly referred to as the
EA04002GENERAL MOTORS CORP.01/06/200402/10/2004WINDSHIELD WIPER FAILURE04V061000
 On september 17, 2003, the office of defects investigation (odi) opened a preliminary evaluation (pe03-042) to investigate alleged windshield wiper failure in certain model year (my) 2002 and 2003 chevrolet trailblazer and trailblazer ext, gmc envoy and envoy xl, and oldsmobile bravada vehicles.the investigation was upgraded to an engineering analysis on january 6, 2004, and the scope was expanded to include certain my 2003 isuzu ascender vehicles.all subject vehicles are built on general motors
VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR
EA04002GENERAL MOTORS CORP.01/06/200402/10/2004WINDSHIELD WIPER FAILURE04V046000
 On september 17, 2003, the office of defects investigation (odi) opened a preliminary evaluation (pe03-042) to investigate alleged windshield wiper failure in certain model year (my) 2002 and 2003 chevrolet trailblazer and trailblazer ext, gmc envoy and envoy xl, and oldsmobile bravada vehicles.the investigation was upgraded to an engineering analysis on january 6, 2004, and the scope was expanded to include certain my 2003 isuzu ascender vehicles.all subject vehicles are built on general motors
PE03042GENERAL MOTORS CORP.09/17/200301/06/2004WINDSHIELD WIPER FAILURE
 The subject vehicles (chevrolet trailblazer (ext), gmc envoy (xl), and oldsmobile bravada) are built on the gmt360 and gmt370 platforms and were originally equipped with a windshield wiper assembly referred to as the
EA04002GENERAL MOTORS CORP.01/06/200402/10/2004WINDSHIELD WIPER FAILURE04V061000
 On september 17, 2003, the office of defects investigation (odi) opened a preliminary evaluation (pe03-042) to investigate alleged windshield wiper failure in certain model year (my) 2002 and 2003 chevrolet trailblazer and trailblazer ext, gmc envoy and envoy xl, and oldsmobile bravada vehicles.the investigation was upgraded to an engineering analysis on january 6, 2004, and the scope was expanded to include certain my 2003 isuzu ascender vehicles.all subject vehicles are built on general motors

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
04/25/201170000
 Tl* the contact owns a 2003 gmc envoy. the contact stated the windshield wipers will not turn off. the vehicle was not taken to the dealer and the manufacturer was contacted who refereed who provided no assistance. the contact referenced nhtsa campaign id number: 04v046000 (visibility: windshield wiper/washer) and was advised that the vehicle was not included in the recall. the failure mileage was 70,000.
04/25/201170000
 Tl-the contact owns a 2003 gmc envoy. the contact stated the windshield wipers will not turn off. the vehicle was not taken to the dealer. the manufacturer was contacted who refereed her to contact nhtsa and that her vin was not included in the recall. they offered no other assistance. there was a recall nhtsa campaign id number: 04v046000, component: visibility: windshield wiper/washer. the failure mileage was 70,000...mw
01/10/2010
 Tl*the contact owns a 2003 gmc envoy. the vehicle was parked and shut off when the window on the rear lift gate shattered. the vehicle was not taken to the dealer to have the failure diagnosed but was taken to an independent repair shop where the glass was replaced. approximately one year later the failure recurred. the vehicle was not repaired for the recent failure. the failure mileage was unknown and the current mileage was 96,836.
07/01/2004809/02/2003
 Problems with vehicle's windshield wipers.*mr the consumer noticed that everytime the windshield wipers were used, they would bounce across the windshield so much that the consumer was unable to see and in order for them to be used, the consumer had to keep turning them on and off to see properly. the vehicle was taken to the dealer at least four times to have the wipers adjusted and replaced. the last time however, it was determined that there was a bow in the windshield and it needed to be replaced. after having the windshield replaced, the consumer continued to experience problems. there was a film on the windshield and when the wipers were used, the consumer could not see properly. on two occasions the 4wd/a4wd light illuminated and the vehicle was stuck in 4wd and then all the lights went out and the transmission was slipping. the vehicle was taken to the dealer and the computer had to be reprogrammed. the consumer also stated the rear wipers failed and the dealer found a nut loose and the front washer hose did not work and there was a kink in it. there was noise coming from the windows, although the dealer said it was coming from the mirrors. *jb
VISIBILITY - GLASS, SIDE/REAR
07/17/200789000112/01/2006
 Tl*the contact owns a 2003 gmc envoy. while driving 65 mph, the rear window glass fell halfway off the vehicle. the vehicle was pulled over before the glass fell completely off. the adhesive for the rear glass had been failing where the glass and hinge meet. the current mileage is 90,000 and failure mileage was 89,000. updated 02-01-08 *bf updated 02/01/08 *tr
04/06/20032000902/07/2003
 The consumer took the vehicle in for the instrument panel not working. the odometer did not show a reading. the side mirrors moved on their own. *jb the radio was inoperative, there were problem with on star, the a/c freon was going into the vehicles interior, fuel leaked from the tank and had run down the left side of the vehicle/door, the bell light and message warned low fuel when the tank was at it's capacity, the liftgate would not latch. *sc
06/15/20031
 Consumer stated that rear window shattered when trying to open it. dealer notified. *ak
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
07/18/201287404
 Tl* the contact owns a 2003 gmc envoy. the contact stated that the driver's side window, could not be opened. the vehicle was taken to the dealer who stated that they needed to replace the master window switch. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 87,404 and the current mileage was 88,536.
11/22/2007107/16/2005
 Driver's door panel no longer works, and smells like an electric fire. check/replaced fuse = ok. all other doors works without a problem, and remote opens other three doors. driver side door is faulty, and car smells of electrical fire. *tr i removed the fuse, to be safe for right now.
06/09/200753000312/23/2004
 I own a 2003 gmc envoy and 3 of the 4 power window motors have had to be replaced. this is a very expensive replacement at the dealership. one was replaced while under warranty but the other 2 happened after the warranty expired. each window cost was $580.00 for the motor and labor. i think that this part is defective and should be investigated. *tr
VISIBILITY - REARVIEW MIRRORS/DEVICES
05/12/2003109/05/2003
 While driving driver cannot adjust the two side mirrors. *ak consumer learned the side mirrors couldn't be adjusted by manual movement nor power. he assumed this was a part of the vehicle. he felt this was a safety issue-driving and adjusting the mirrors with his hands. *ph *nlm
VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR
05/25/20063900037
 2003 gmc envoy has continuous malfunctions in the outside rear view mirrors. when using the curb assist option the mirrors do not return to the original position. when option is turned off the mirrors turn upward (toward sky) after vehicle is put into the drive position. dealer says it is my problem and gmc said do what you have to do when i threatened to contact your organization. *jb
01/01/19011
 Consumer complaint regarding scratches on glass and rotors corroded. *ts the mirrors continuously lost their memory position. *jb
04/01/20034
 Wind noise coming through driver and passenger windows. molding was replaced and noise wasn't reduced. dealer stated, gm knows about the problem and seem to believe that the mirrors are causing wind to be redirected to the window. therefore wind is coming through where the glass goes inside the door. not satisfied with this car, can't even drive with the radio turned down. also the low-pressure sensor in the air conditioner unit was replaced, after a half-pound of freon was required. this vehicle has been in the shop four times!!! *jb
VISIBILITY - REAR WINDOW WIPER/WASHER
05/26/2003112/06/2002
 I have a 2003 gmc envoy xl with less than 8,000 miles on it. on may 26, 2003 while driving in the rain, the front wipers quit. in a matter of seconds, i could see nothing. needless to say, it was a very dangerous situation. *tt
VISIBILITY - REAR WINDOW WIPER/WASHER - MOTOR
05/02/200775000512/01/2002
 Tl*contact owns a 2003 gmc envoy. there was a recall on the windshield wiper module. there was a potential for water to leak in. when the vehicle had approximately 20,000 miles, the recall repair was performed. at 60,000 when using the windshield wiper washer, it continued to engage until the pump burned out. the windshield wiper module was disconnected. he called gm stated and told them that when the recall was performed the mechanic sealed moisture in and it corroded. the dealer confirmed that it corroded and needed to replace the wiper module. the dealer refused to repair it again at no cost to the owner. the dealer information is not available. the current and failure mileages were 75,000. updated 11/1/07 *tr
VISIBILITY - WINDSHIELD WIPER/WASHER
08/28/200963000108/01/2003
 Tl* the contact owns a 2003 gmc envoy. in rainy weather the windshield wipers are inoperative. when its sunny outside the wipers activate without intention. he has to restart the vehicle or manually reset the wipers as a temporary remedy. a dealer stated that his vehicle identification number was excluded from recall #04v046000 (visibility:windshield wiper/washer), therefore he would have to pay to have the windshield wiper module repaired. the failure mileage was 63,000. updated 12/7/09 *cn updated 12/08/09.*jb
01/01/2003712/28/2002
 2003 gmc envoy with a list of problems **nar**cc the consumer began to hear a knocking and pinging in the engine on cold starts and felt a hesitation when the automatic transmission shifted into gear. after many complaints, it was finally discovered the engine knock was due to shorter pistons in the re-designed engine and the hesitation in the transmission shifting required reprogramming. the consumer was told he would have to live with the engine knock, because it could be more trouble taking the engine apart. on a separate occasion, the engine stalled due to the battery dying. from april 2004 to october 2004 the battery failed several times and had to be re-charged. during that same time the engine light illuminated and each time it happened, the dealer would have to reprogram the engine computer. the radio was not functioning properly which primarily consisted of static. the driver information center control knobs as well as the radio knobs wore out. the front center console was loose. it was discovered that the engine light was coming on because the third stop light that's on the top of the liftgate malfunctioned. there was a short circuit in the stop light. the cooling fan broke, the brakes and the left front head lamp had to be replaced. the rear tail lights, directional and signal lights have been replaced several times. the lug nut broke while a replacement tire was being mounted on the vehicle. the front stabilizer linkage was replaced. the gas tank had to be replaced along with the fuel lines and a seal on the tank due to a leak. the seat belt was designed poorly and the belt cuts into the consumers neck. the drivers side door didn't close properly, the windshield wipers were replaced within the first 2 years. *jb
04/28/2006104/11/2005
 There is a recall on erratic wiper operation in my 2003 gmc envoy. but because my vin number wasn't included in the recall, they will not fix it. i have to pay for it, if i want fixed. sometimes the wipers don't shut off if too much moisture gets in the wiper module. should be an open recall. *nm
03/18/20051
 Consumer received nhtsa recall campaign 04v046000 concerning visibility:windshield wiper/washer. since about a week ago consumer made an appointment for service but dealer has not had parts available. *ak
11/04/200433212108/30/2002
 Recall 04v046000/windshield wiper assembly: after taking the vehicle to the dealer for this repair washer fluid failed to operate. consumer took the vehicle back to the dealer and learned that the dealer failed to replace the assembly. *ak
10/01/20041
 Windshield wipers failed intermittently. motor required sealing or replacement. *bf the consumer received a recall notice regarding the windshield wiper motor, however it took one month to get an appointment. when the consumer did drop off the vehicle he wa assured the vehicle would be ready by the end of bushiness. the consumer received a phone from the dealer stating the vehicle had not been looked at. the consumer stated a 15 minute inspection and possibly an additional 15 minutes it the motor required sealing or replacement would have been an extra day the dealer needed to perform the repairs. *jb
VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR
06/01/200675000311/01/2002
 Tl*the contact owns a 2003 gmc envoy. the contact stated that the rear passenger side door would not latch. the latches for both driver side doors were previously replaced. the manufacturer stated that the vin was not included in nhtsa campaign id number 05v494000 (latches/locks/linkages:doors:latch) for the envoy xl. the failure mileage was 75,000 and current mileage was 102,000. updated 01/11/08. *lj the front door latch are not starting to fail. the windshield wiper motor failed. the pinion seal was leaking and the taillight circuit board shorted out
06/13/200752000104/21/2004
 I was driving on 6/13/07 & it was raining i had the windshield wipers on, and when it stopped raining, approximately 45 minutes later, i turned off the wipers. however, they never cut off. i tried everything turned them on & off but they continued to stay on. i tried to find the fuses but couldn't. so i went to wilton motors nearby & the service desk person came out and took out the fuse for me. i made a appointment for the next day 06/14/07. later, i looked up the problem on the internet & found nhtsa recall 04v046000. on the way to the dealer on 6/14/07 i called the 800 number for gmc to verify the recall. i was told that this vehicle wasn't a part of that recall. i told the representative that this vehicle had the same problem as stated in the recall o & it was the same model year. i asked to speak to a supervisor , who told me the same thing except that she would contact the dealer, and there. if there was water in the module it would be covered under the warranty, when i called about the suv i was told it would cost $320.00, but because gmc didn't have it on a open recall i would have to pay. they have to order the module & it must go back there tomorrow 06/15/07. i called the 800 # again & left a voice mail message explaining what the representative said. would file a law suit if this was not covered under the recall. *ak
10/29/2004560001
 Recall 04v046000/windshield wiper visibility. owner received notification for this recall from the manufacturer in october, 2004. owner took the vehicle to the dealer, and had a sealer kit installed which was a patch to cover a hole for the windshield motor. corrosion got inside because of the water leaking into the motor. because of the leaking water it caused the p.c. board to short out. now the motor is dead because of the corrosion. *ak.....*ak
04/23/2004700001
 Windshield wipers were inoperative. recall 04v046000 for the windshield wiper assembly was issued. however, dealership was unsure if this vehicle's vin number was included in the recall because consumer's notification was due to begin in the third quarter of 2004. therefore, dealership refused to repair the windshield wipers.*ak
06/13/200305/13/2003
 My 2003 gmc envoy windshield wipers don't work at all. *nlm
05/21/20038900108/10/2002
 On a 2003 gmc envoy xl (vehicle mileage approx. 8900 miles), the windshield wipers were on when the switch was in the off position. the dealer replaced the wiper motor. this was the second time this problem had occurred; the first was in september 2002. at that time, the dealer also replaced the wiper motor.
12/04/20023500110/25/2002
 Non functional wiper motor that the dealership (toby wells, pinehurst, nc) as well as other local gm dealers (silvestry, laurinburg, and joe brown, rockingham) have told me is known by gm, and common problem. even with this knowledge, it still took almost 2 weeks before i could get the problem repaired
VISIBILITY - WINDSHIELD WIPER/WASHER - SWITCH/WIRING
08/02/2003201/20/2003
 While parked in my garage w/ engine off. i came around the corner & heard water running. my gmc 2003 envoy's front windshield wipers were spraying spontaneously & wipers were running. engine was making a loud screeching noise. backed vehicle out of gargage & pulled out fuse. spray stopped, but wipers still proceeded to go. engine could have caught on fire! dealer replaced wiper motor stating it had been flooded w/ water. previously to this event, the front wipers would go off & on even while switch was in the off position. also, back wipers stopped working & had back wiper motor replaced too.*ak
VISIBILITY/WIPER
12/25/2012137000
 Tl* the contact owns a 2003 gmc envoy. the contact stated that the central power locks and window switches on the driver's side door would fail intermittently. a dealer was notified and informed her that the failure was likely caused by the switch panel. the vehicle was not included in any recalls and was not repaired. the failure and current mileage was 137,000.
12/25/2012137000
 Tl- the contact owns a 2003 gmc envoy. the contact stated that the central power locks and window switches on the driver's side door would fail intermittently. a dealer was notified and informed her that the failure was likely caused by the switch panel. the vehicle was not included in any recalls and was not repaired. the failure and current mileage was 137,000. kmj
12/25/2012137000
 Tl- the contact owns a 2003 gmc envoy. the contact stated that the power lock and windows work intermittently on the driver side door. a dealer was notified and informed her that it was likely the switch panel and informed her of the recall for nhtsa campaign id number: 12v406000 (visibility:power window devices and controls). the contact noticed that the recall was not for her model year and contacted nhtsa. the vehicle had not been repaired. the failure and current mileage was 137,000. dt