Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
ELECTRICAL SYSTEM
12V406000General Motors LLC V (Vehicle)24926002/26/2013ODIGeneral Motors LLC08/16/201208/16/2012
Defect SummaryGeneral motors (gm) is recalling certain model year 2006 chevrolet trailblazer ext and gmc envoy xl and 2006-2007 chevrolet trailblazer, gmc envoy, buick rainier, saab 9-7x, and isuzu ascender vehicles, originally sold or currently registered in connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia. fluid may enter the driver's door module, causing corrosion that could result in a short in the circuit board. a short may cause the power door lock and power window switches to function intermittently or become inoperative. the short may also cause overheating, which could melt components of the door module, producing odor, smoke, or a fire.
Consequence SummaryA short in the circuit board could lead to a fire, increasing the risk of personal injury. a fire could occur even while the vehicle is not in use. as a precaution, owners are advised to park outside until the remedy has been made.
Corrective SummaryParts for this recall are expected to available in march 2013. gm will notify buick, chevrolet, and gmc owners when parts are available. buick owners may contact the owner center at 1-800-521-7300, chevrolet owners at 1-866-694-6546, and gmc owners at 1-866-996-9463. isuzu owners will be notified by isuzu motors when parts are available. owners may contact isuzu customer service at 1-800-255-6727. saab owners will be notified by saab cars north america when parts are available and for inquiries, owners may call saab customer service at 1-855-880-0808.
NotesGm's campaign number is 12180.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153), or go to www.safercar.gov.

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM
PB-10037A04/01/201110038759Ready06/27/2011
PB-10037A04/01/201110038759Gm: onstar is making incomplete calls without the driver knowing. when have a data connection. *rm06/27/2011
SB-09-06-03-004A09/01/2009SB-09-06-03-004B10032332Gm/hummer/saab: intermittent illumination of mil, service lamps, service messages, or dtc set by various control modules-diagnosing and repairing fretting corrosion (disconnect affected connector and apply dielectric lubricant).03/05/2010
ELECTRICAL SYSTEM - WIRING
SB-09-06-03-004A09/01/2009SB-09-06-03-004B10032332Gm/hummer/saab: intermittent illumination of mil, service lamps, service messages, or dtc set by various control modules-diagnosing and repairing fretting corrosion (disconnect affected connector and apply dielectric lubricant).03/05/2010

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
02/09/2013800001
 I rolled my window down part way and it would not roll up. the window switch on the driver side which includes the door lock for that door did not work. my key fob would not work also. i have been having off and on problems with the window not working properly but it never did this. i had to drive 10 mile to my local auto mechanic and it all of a sudden worked. i took my vehicle back to my mechanic today 2/11/13 and he said i have a defective switch and that there is a recall on this vehicle for this problem. i contacted lunghammer gmc and they said my vehicle is not part of the recall. i would like to know what my options are because the dealership said i have to pay $105.00 for them to look at it and maybe we can get gm to do something. *tr
02/09/201380000
 I rolled my window down part way and it would not roll up. the window switch on the driver side which includes the door lock for that door did not work. my key fob would not work also. i have been having off and on problems with the window not working properly but it never did this. i had to drive 10 mile to my local auto mechanic and it all of a sudden worked. i took my vehicle back to my mechanic today 2/11/13 and he said i have a defective switch and that there is a recall on this vehicle for this problem. i contacted lunghammer gmc and they said my vehicle is not part of the recall. i would like to know what my options are because the dealership said i have to pay $105.00 for them to look at it and maybe we can get gm to do something.
02/01/20131
 2007 gmc envoy. consumer writes in regards to safety recall notice update problems. *smd the consumer stated she received a recall notice in the mail. however, when she called gm, she was informed the notice was for an upcoming recall. as of december 20, 2012, there was no more information on the matter. a month later, the consumer called gm again, and she was then asked to explain the problem. the consumer stated she was having problems with the door locks, she was assigned a case number. later in the evening, she received a call from gm, who stated the parts should be available in march.
12/19/201253000
 I have had my envoy slt now for 2 years and since ive driven it, the check tire pressure is always on for my right rear tire always reads 0, my mirrors have a mind of there own, the heated seats dont always work and now my left directional doesnt work! got a letter stating there was a recall on the driverside door but no parts available! unhappy gmc envoy driver not sure its such a safe suv.
12/15/2012700001
 I tried to unlock my car doors with the key fob. all other doors unlocked except driver's side door. i manually unlocked it and noticed an odor that smelled hot. i proceeded to turn on my car and try to roll the window down which suddenly would not work. the entire panel on the drivers side door would not function. i drove about .3 miles and my drivers side window started to go down and then it stopped it did this again and then the entire window went down and i heard a tiny poof' and smoke started barreling out of the entire door panel. i immediately threw my car into park, turned it off, opened the door, jumped out and turned on the hazard lights. called the fire department and by the time they arrived the smoke had gone away they tried to start it and it turned over very quickly, too quickly that the fireman made a comment about it. it would not start. then he tried again and it would do nothing. had it towed. *tr
12/15/201270000
 I tried to unlock my car doors with the key fob. all other doors unlocked except driver's side door. i manually unlocked it and noticed an odor that smelled hot. i proceeded to turn on my car and try to roll the window down which suddenly would not work. the entire panel on the drivers side door would not function. i drove about .3 miles and my drivers side window started to go down and then it stopped it did this again and then the entire window went down and i heard a tiny poof' and smoke started barreling out of the entire door panel. i immediately threw my car into park, turned it off, opened the door, jumped out and turned on the hazard lights. called the fire department and by the time they arrived the smoke had gone away they tried to start it and it turned over very quickly, too quickly that the fireman made a comment about it. it would not start. then he tried again and it would do nothing. had it towed.
10/26/2012619001
 Filled gas tank and fuel gauge still reads empty. *tr
10/26/201261900
 Filled gas tank and fuel gauge still reads empty
10/06/20121030001
 Last saturday my power window master switch melted in the middle of the night. i woke up sunday morning with a smoky smell in my car. i took it to gmc to do a diagnostics test on it and they determined it was in fact the master power window switch. they told me that the component melted in the middle of the night. *tr
10/06/2012103000
 Last saturday my power window master switch melted in the middle of the night. i woke up sunday morning with a smoky smell in my car. i took it to gmc to do a diagnostics test on it and they determined it was in fact the master power window switch. they told me that the component melted in the middle of the night.
09/20/2012754311
 My window switch controls and power door lock controls caught fire. *tr
09/20/201275431
 My window switch controls and power door lock controls caught fire.
09/09/201243000
 Tl- the contact owns a 2007 gmc envoy. while parked, the contact noticed a burning smell from the vehicle. the windows and door locks would not function on the front driver's side door. the vehicle was not taken to the dealer for diagnostic testing. there was a recall under nhtsa campaign id number: 12v406000 (visibility:power window devices and controls) that could have been related to the failure. the manufacturer was made aware of the failure and advised the contact that the vin was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 43,000. kmj
09/09/201243000
 Tl- the contact owns a 2007 gmc envoy. while parked the contact noticed a burning smell. the windows and door locks would not function on the front drivers side door. the vehicle was not taken to the dealer for diagnostic. there was a recall under nhtsa campaign id number: 12v406000 (visibility:power window devices and controls) that may be related to the failure. the manufacturer was made aware of the failure and stated the vin was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 43,000. da
04/27/2012113008
 Tl* the contact owns a 2007 gmc envoy. the contact stated that while reversing out of his residential garage, the driver side window malfunctioned. as a result, he was unable to close the window. the vehicle was taken to the dealer who diagnosed that the driver side master control module needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in nhtsa campaign id number: 12v406000 (electrical system). the failure mileage was 113,008 and the current mileage was 121,000.
04/27/2012113008
 Tl- the contact owns a 2007 gmc envoy. the contact stated that while reversing out of his residential garage, the driver side window malfunctioned. as a result, he was unable to close the window. the vehicle was taken to the dealer who diagnosed that the driver side master control module needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in nhtsa campaign id number: 12v406000 (electrical system). the failure mileage was 113,008 and the current mileage was 121,000. pmb
04/27/2012113008
 Tl- the contact owns a 2007 gmc envoy. the contact stated while back out his driveway he was trying to pull up the driver side window and the window would not go up. the vehicle was taken to the dealer. the dealer stated they needed to replace the driver side master control module. the vehicle was repaired. the manufacturer was contacted and they stated that the vehicle was not under the recall (nhtsa campaign id number: 12v406000,component: electrical system). the failure mileage was 113,008 and the current mileage was 121,000.jp
05/10/2012820001
 While driving a neighborhood street in maine, i first noticed my front, driver's side power window going up and down on its own. then, white smoke started pouring from the power window controls. i pulled into a nearby driveway to pull the fuse, but it must have blown on its own because the window controls stopped working. i drove it straight to the dealership where the power window motor replacement was more than $500. ouch! i'm just glad the entire car didn't burst into flames. *tr
05/10/201282000
 While driving a neighborhood street in maine, i first noticed my front, driver's side power window going up and down on its own. then, white smoke started pouring from the power window controls. i pulled into a nearby driveway to pull the fuse, but it must have blown on its own because the window controls stopped working. i drove it straight to the dealership where the power window motor replacement was more than $500. ouch! i'm just glad the entire car didn't burst into flames.
03/23/201298800
 The drivers door window switch got worm then stoped working, all other windows work with there switches. i am a body tech so i pull the switch out and found the it got so hot it melted. to my surprise it did not trip a breaker or blew a fuse.
09/17/201192000
 I had been driving for about ten minutes when the security light on my instrument panel came on. this is the light indicating the passlock system had initiated. my steering wheel locked up so that i could not turn it at all, and the car began decelerating quickly on its own.
05/02/2011
 The fuel gage stays on empty with the low fuel indicator light illuminated once you fill the vehicle to full and then the check engine light comes on, after several hours the fuel gage will move to the full mark and the check engine light may or may not go out. leaving you unsure with the amount of fuel you have in vehicle. this occurs even after shutting the vehicle off and on.
04/17/201179000
 Tl* the contact owns a 2007 gmc envoy. the contact was driving approximately 55 mph when the vehicle stalled without warning. the contact stated that the failure was the fourth occurrence. the vehicle was taken to the dealer after each failure and the dealer first diagnosed that the computer system was defective and would need to be replaced. the second time, the dealer replaced the ignition coil and the third recurrence of the failure, the accelerator pedal was replaced. each of the remedies administered failed to repair the problem. the vehicle was towed back to the dealer who was not able to diagnose the failure. the manufacturer was contacted who filed a report and stated that they would contact him at a later date. the vehicle was not repaired. the failure mileage was 79,000 and the current mileage was 82,000.
04/17/201179000
 Tl - the contact owns a 2007 gmc envoy. the contact stated that while driving approximately 55 mph, the vehicle stalled without warning. the contact stated that the failure was the fourth occurrence. the vehicle was taken to the dealer after each failure and the dealer first diagnosed that the computer system was defective and would need to be replaced. the second time, the dealer replaced the ignition coil and the third recurrence of the failure, the accelerator pedal was replaced. each of the remedies administered failed to repair the problem. the vehicle was towed back to the dealer who was not able to diagnose the failure. the manufacturer was contacted who filed a report and stated that they would contact him at a later date. the vehicle was not repaired. the failure mileage was 79,000 and the current mileage was 82,000. pm
12/05/2009371381
 Electrical fire inside left front door, window switch and trim panel caught on fire, all doors locked up. *tr