Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE - FRAME AND MEMBERS
PIT-3749D11/01/201010037570Ready05/25/2011
PIT-3749D11/01/201010037570Gm: on some truck models there is some frame corrosion. *rm05/25/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
01/04/201167000
 2005 gmc envoy xl back rear door window bracket detached the first time, the second time the bracket itself broke and shattered the rear window. this is a design flaw that people all over the the country have experienced. i am trying to get warranty to cover it but they keep telling me they don't cover broken glass, well if the bracket didn't snap in 2 the glass would not have broken. i am very lucky i was not blinded by the explosion of glass. i took pictures which show pieces of glass over 20 feet away. i also read post by other people where children were cut in the face a scarred by this same event
05/18/20101
 May 18, 2010 6pm driving home from chena hot springs road at the speed limit 55 miles per hour the rear hatch plastic was rattling as usual at that speed. at about 1 block from college road turnoff while still driving on johanson hwy the right side of the plastic cover broke and was hanging down over back window. i reduced my speed and stopped and tried to place right side back up and seen it was still attached on left side. i drove the rest of the way home very slow. when my husband got home i had him remove from left side. this piece is 3 foot 10 inches by 10inches. it also holds my (chmsl) lamp. this is the third time it has falling off. 2006 local gmc replaced because they sold it to me. 2008 it flew off while driving 55 miles a hour and luckly no one was behind and no one was hurt. i believe this is a factory defect and gmc needs to fix this permanently before someone gets hurt. they state condition cause is a poor bonding of the double-sided adhesive tape between the chmsl applique and the liftegate glass. quote from gmc 2008 #01-08-66-007c: center high-mount stop lamp(chmsl)a[[lique loose (re-tape applidque)- aug 27, 2007. i spoke with jeremiah from gmc he states they (gmc) will not do anything and see no problem and that i should not use hatch in the winter time. and by the way i have not used my hatch in the winter months since after the 2008 repair that the gmc local dealer fixed as a courtesy i choose not to take any chances. i also avoid driving over 50 miles an hour. miliage on my envoy today is only 31,192 i avoid long trips too. i am not asking for a new car i just want to be safe driving 55 miles an hour. i think it is a defect design the plastic sits up and the force of the wind hitting at over 50 miles an hour it rips it off!! thank you for any help in this matter. *tr
STRUCTURE - BODY
10/29/2011117000
 Left rear door flew open going around corner. could not get the door to latch. removed latch assembly and attempted to clean. too much rust and corrosion. some of the debris looks like it came from the striker. had same trouble with right rear door at 80,000 miles. disassembled and cleaned. works for a while. some one going to fall out of one of these suv's. gm needs to step up and fix this problem.
STRUCTURE - BODY - HATCHBACK/LIFTGATE
07/24/2008200001
 Opening the hatch on my 2005 envoy xls approx 1 time per day caused the pistons and the ballasts to go bad. the vehicle has had continual problems with the back door handles and interior mechanisms for the past 3 years, with repeated trips to the dealer to fix the problem. still not fixed. *tr